From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

Awesome service with exceptional price. I had an oil change done. His price was 1/2 better than…read moreother car repair shop. He even repaired my heat shield and checked my slow leaking tire at no extra charge. Complete repair in timely fashion. If you are looking for a honest and fair auto repair shop, I highly recommend John at J&H AUTO!!!!!

Great service at a great value! Very trustworthy! Can't thank John enough for helping out our…read moredaughter!

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

It turns out it was a CV shaft seal leaking (weeping) but was not bad enough to drain the trans…read morelevel down But these guys replaced CV shaft and the seal. Good turn around time.

Great service! They are very thorough and helpful. They explain things well when you might not know…read moremuch about cars at all. They really care about customers and it shows. Great value for wonderful service! I can't recommend them highly enough.

I am super surprised there are no reviews here…read more First of all let me just say, I don't know how I came across this awesome shop, but I'm glad I did! I've been going here for a few years for oil changes to blown out engines. Nick and the other guys there always do it right and well! They're up front about everything and give honest recommendations. I've never been up sold anything that wasn't necessary and they always kind of prepare for things to look for just in case. They always have a great price, timely, and for longer fixes, they usually have a free loaner car that I can borrow! They are a great facility locally owned. They have free coffee, water, and WiFi and even offer a shuttle service to the airport (I haven't had the need to use this feature). Overall it's definitely an A+ in my book. Now that I've moved to DC, I'm going to miss it but rest assured, they said I can always call them about estimates or concerns on my vehicle. Keep up the great work!

Upon completion of the services I requested I received a receipt which showed that they were…read morecharging the same amount of money for the labor as the cost of the parts themselves. Doing the math I have realised that I was charged $567 for approximately 2 hours of labor. Avoid doing ANY business here if you value the money in your bank account.

I had my vehicle towed to them. I told them what was what was wrong/what was going on. I asked them…read moreto tell me what was wrong with the engine misfiring. They ended up calling me told me I $124 for labor so far and asked if I wanted them to proceed further. All they did was tell me exactly what I told them. They didn't actually do anything or diagnose anything. Charged me $124 and they were extremely rude. Do not take your car here.

An appointment was set up via Shawn on the phone AND verified with him THREE Times about what was…read moreinvolved,; front broken strut on passenger side but want both upfront and Springs, and alignment AND I have a lift kit on my truck. Thompson's knew it and verbally verified but ONCE they had it apart they raised the price from $525 (verbally verified) ADDING another $448! I couldn't believe it and I'm beyond angry! I made them put it back together and I'm contacting the State!