The dude working there charged me for 4 grams but i only got 1.5. Several people have said they…read morewon't go in if he's working the shift. Their best employee who always got me right, Maddie, is getting fired. These people do not care about what the customer wants. Before Wicki, they never were out of what I want, but now they only have it maybe 1 out of 4 times. A lesson in mismanagement.

I've been going to the 281N location for about 2 years now and I really love it! They have a…read morewonderful selection of products and the staff is always friendly. Above all, Christina has been the most patient and knowledgeable person who has helped me. When I 1st started going there I was buying thin vape pens that would burn out in 2 or 3 weeks. Then i met Christina and she showed me a great device. She took the time to explain how I could make it last even longer by adjusting its settings. She always checks the vape cartridge I pick before final purchase as well as asks if I have rewards with them. She is the best employee there if you ask me.

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

There is a wide variety and selection. The shop is very clean and neat. The staff are helpful and…read morefriendly. For my first purchase, prices seem reasonable. I'd definitely go back and recommend from this first experience.

This is for the location on fm 78 number 16 since they dont have a yelp account for that location…read more Went in to buy a downstem and got charged for 4. After looking at receipt in car I went back in immediately to let them know they charged me for 4. They refused to refund my money when they made a mistake and only offered store credit. MAKE SURE TO CHECK TO SEE IF THEY ARE CHARGING YOU RIGHT BEFORE COMPLETING PAYMENT

The women have nasty attitudes for some reason and treat you like an idiot despite asking…read morelegitimate questions. Never felt more uncomfortable.

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

Great inventory always good deals at all the locations. Leslie helped me out she was knowledgeable…read moreand kind. Will be back!

Everything, customer service was so unprofessional, product was terrible I opened it oil was…read moreleaking everywhere and they didn't want to get me a exchange or a refund even tho I had a video terrible store

This was my first time at the Bandera Rd location. My usual Fincks cigar locations are off Broadway…read moreor the one off West Avenue. I will say that service has been fantastic at all the locations I've been to and this one was no different. The employees here were very helpful in recommending new cigars to try. The Fincks brand of cigars are really a great value, inexpensive but they taste pretty good. They do have a smoking lounge inside the store but I prefer to smoke outside, and that's okay. They have tables and chairs outside for people like me. There are a lot of cigar stores in San Antonio but you will be hard pressed to find one that makes you feel as comfortable as Fincks. If you enjoy cigars and good conversation, try Fincks cigars. It's definitely a no cigar snob zone.

Nice selections and the staff very helpful. Would definitely go back. The lounge itself is…read morecomfortable and relaxing. Nice to be able to sip on some coffee and smoke your favorite stick and watch a football game .

You can't beat the selection. But the cherry on top is Pat the wine specialist. She knows were…read moreeverything is located and has expert knowledge of the different wines. This when combined with a charming, magnetic personality makes her perfect for customer relations and support. Please thank her for me. Mel Mosier

Total Wine _ Totally Awesome…read more I want to take a moment to share my heartfelt gratitude to Front End Supervisor Lori and Total Wine Associate Chris for making such a special time in my life even more memorable. As I was preparing for my upcoming wedding, I wasn't very familiar with spirits or selection, but Lori and Chris went above and beyond to guide me through the process. What truly touched me was the warmth they brought to the experience. On my second visit, Lori greeted me with the most genuine hug, something the extrovert in me absolutely loved and as stressful as this planning was, I needed it. She reassured me that she was there to support both my fiancé and me every step of the way. With their thoughtful recommendations and even spirit tastings, what could have been stressful turned into something seamless and joyful. I am deeply grateful for their kindness, patience, and care. They didn't just help me pick out drinks, they made me feel celebrated. Highly Recommended~

Tim is a delight and they always have what I need and great products to choose from! Always clean…read moreand neat friendly atmosphere as well! I've gone to MANY smoke shops in the area and this will be my forever spot and I love the couple at the H‑E‑B guilbeau for this location! The point system is great too because we all want to save money anywhere we can

Love this place! Prices are great and there is a big selection of items to choose from. Erik and…read moreMalik are both very knowledgeable, courteous, welcoming, friendly and they definitely show pride in this family owned business. I love how you can sample vapes because they offer soooo many! If only I could rate higher than 5 stars. Thank you for being awesome! Keep up the good work:)