the staff are always so pleasant and kind when i am there! they have the best selection or unique…read morehead shop items. their special are on point! glad they are in the neighborhood. way better than the big chains.

Went to buy a vape last night, and the guy took it out of the packaging and handed it to me. I then…read morewalked out of the store and went down to the end of the plaza to finish playing euchre at the Waterford Eagles. I took my first puff when I got back And it tasted like it was burning so while I was playing, I asked my mom to take it back down to ask the guys if they would exchange it for the same one or something different because it didn't taste right two guys were working. The one guy said he was gonna try it through his T-shirt, which he did said didn't taste like it was burning to him. It tasted normal but the fact is he put his mouth on it then he put a little plastic thing on it and took another puff and again he said it was fine. He said there was nothing they could do about it that his hands were tied really you're gonna lose a customer over a $19 vape and argue with me and my mom not only that my mom called back today to try to talk to the owner, Steve, but I guess he's never there and the manager is never there either only on Fridays so the fact of the matter is put his mouth on my vape whether it was through a T-shirt or when he put a little plastic thing on the end of it, that's got to be against Michigan regulations. And to tap it off the guy that I talked to today said well how do I know that you didn't walk out and try to return a used one seriously I'm 73 years old. Do you think I'd be wasting my time playing games with these two idiots no offense, dumb and dumber. I'm gonna go on every single social media to let them know how disgusting these people are over a $19 vape accusing us of trying to return a used one you know what it's really disgusting and I am going to call the state of Michigan because he put his mouth on my daughter's vape he says to me oh yeah well next time if you come in, we'll discount what you get really do you think there's gonna be a next time not a effing chance

I recently went here and appreciated that they took my order online ahead of time. However he only…read moremade the heads. I wanted hookah to-go but heads to go. They were not made/packed well so we didn't enjoy our smoke. They were reasonably priced. I know they had closed down so I was looking forward to supporting.

The owner is so nice and always makes sure I get everything I need. Highly recommend this vape…read moreshop!! great service every time!-Natasha

The orange heads aren't that great. They put the thinnest layer of tobacco and it burns so so fast…read more They're overpriced as well. At times I've gotten orange heads from here that are half the size of other places and pay more for them here.

I've been coming to jars for years. I've been through policy changes rebranding, and overall I do…read morelike the company. I was advised from a this location that due to the inclement weather clients would need to ship at the other locations. Some clients were receiving 50% vouchers. I came from the same location and received no voucher just to find out that other clients from the same location, were getting vouchers to shop at other places. There should be fairness across the board and as someone that has been shopping with jars since they've been in Michigan. I do find it disheartening.

Fantastic & friendly service, great strain selection & conveniently located ! I would shop again !read more

I'm always left so surprised by the interactions when I come here, and leave straight up giddy…read more Every time. I've literally never met a staff more nice than this one. Idk how they managed to find all of the best employees but they really did. You can get good weed anywhere but it's the customer service that will keep you!

Had a curbside order on Sunday get my product home and find out that they are giving me used vapes…read more Someone has been opening the packages and using the vapes and putting them back in there and putting them on the shelf manager agreed with me I think it's very disgusting. I would stay away from the store and just told me he was sorry that happened to me guaranteed all those are still on the shelf, it was two different products and they're not gonna do anything about it. Got my Jeter's home and it was the same way. Didn't even wanna go back and have to deal with this be aware and stay away from the store

I had a small issue with a purchase. I sent an email and received a response the next day. The…read moregentleman informed me they stand behind all their products. He missed me a replacement and an upgrade to a better brand. I was very impressed by the customer service.

Best store in the area for all your smoking and chewing needs. Excellent super friendly and helpful…read morecustomer service. The cigar humidor is in the very back and very well stocked with a huge variety of brands and sizes. 100's of glass blown pipes in all shapes and sizes for both men and women. Price points are moderate to low. Regular cigarettes, grinders, vaporizers, pens, raw chew, lighters, incense and more. Literally blown away by the inventory carried in this store. Very clean and neatly kept. This is your one stop shop and the only place you need to go to for all your needs be it for yourself, your friends, family, gifts or personal. They have it all!

10/10 first the store is clean.... Second... they don't bombard you with a whole bunch of things. I…read morepersonally had a bud tender named Zachary, who I had an elated experience with. I almost left the building crying because the interaction was so genuine and he truly helped me out with what I needed. I love this place. I love the staff and management. Thank you Cloud, thank you Zach!!!

Jessi was super sweet and Helpful even with the million questions I had, was patient and willing to…read moreshow me and boyfriend options we would have never considered!

Most fantastic Smoke Shop in the whole of Michigan. Nicest people in the world run this place. I'm…read moregreeted with a smile and a "How are you?" Every time. If you like fresh cigarettes and not crunchy dried out and stale, this is the place for fresh. Oh and best prices for cartons by several $$

Always so friendly and Great Service! Had everything I need. I highly recommend this Smoke shop,…read morefeel like family.