I do not typically smoke cigars and don't know much about them. I went in to get a gift for a…read morefriend and the man working there was super helpful and helped me choose a few cigars that were a we'll received gift! Thanks!

I was in Cleveland over the weekend and was looking for a good cigar.....Google recommended your…read moreshop and stated that you were open until 6pm. I took cab there and arrived at 5:35pm and found the place CLOSED. To rub salt in the wound, the sign on the front door even said that you were open until 6pm.!!...very disappointing, as well as a waste of time.

Nice shop to stop for a smoke whether you are leaving the West Side market or sampling craft beers…read moreat the various local brew pubs. Good selection of cigars. The gentlemen working was pleasant and knowledgeable. They have a spacious upstairs smoking lounge.

Awesome place to kick back and enjoy a quality stick! The owners always make you fell like your in…read morethere home, check it out...

owner has horrible customer service start talking extremely disrespectful because I misheard him…read moreand even after I told him I m8sheard him he still continued to be disrespectful. from when I walked in he was already huffing and puffing and talking under his breathe. I seen all kind of illegal stuff going on in there they say they get they stuff from Cleveland school of cannabis I doubt it they don't even have it packaged.

I have been drinking longjing tea from here. It is pretty damn good. I like the mythology behind it…read moreregarding the dragon that lived where it is grown. The ginseng and royal jelly vials are still pretty cheap too. There was a gentleman in there today buying some kind of pills to improve his virility/boners or whatever. He was leaving, came back in and said "Hey, isn't this supposed to have 8?" and the cashier didn't really understand and then he was like "No, the Uncle Sams" or something like that. So, I guess if you want to blow your girl's mind with some sex, come here and ask for the stuff they have behind the counter. And they have six foot lucky bamboo plants for $8.

Hidden Gem in Cleveland. A modern day Bizarre filled with traditional Asian gifts, locally made…read moregoods, and top notch pipes, blown glass jewelry, and accessories for the recreational connoisseur. So much to discovery in the overly packed aisles. Danny has the eye for finding the highest quality pieces in the industry... take some time to look around and don't be afraid to strike up convo with Danny; he is a wealth of knowledge and his laugh is contagious. You will leave there smiling.

I love this place. They have a vast selection, and efficient workers. They have great prices too.read more

I come in all the time, started coming here about 2 years ago and will continue until I move away…read more The staff here is one of the main reasons I return, they are extremely kind and super helpful, always a big smile and wave when entering, they also have a way of making every day brighter! There many pretty glass pieces, a nice selection of incense, and anything under the sun you might want for a nice herb time :) I don't feel like I'm being ripped off and they have deals going all the time so there is always a reason to stop into the shop! Love love love this place! 10/10

This cigar lounge was very good spot. Really enjoy the selection and the way the place was setup…read more Was like hanging out in a library and enjoy a great smoke and drink. NICE SPOT

Has everything I want in a cigar shop: huge humidor with a great selection, very knowledgeable…read morestaff, comfortable seating of varied kinds (including a couple of card tables), & expansive hours. Whenever I have anything in the area, I try to stop here.

Stop in for a stogie and come back for the owners! Phenomenal spot for your favorite stick and to…read morefind your next new one. Always on point with an impressive assortment. Service with a great big smile and lots of memories.

On vacation from Miami, stop in. Good selection but great people. Treated me like as if I was from…read morethe neighborhood. It was awesome. Thanks for the experience.

Best place in town, best prices ever! They have a huge selection to pick from, workers are super…read morefriendly!

I typically get my sticks from an online place, but have really been trying to support local…read morebusinesses more. So, when I needed to grab a few items to support my occasional cigar habit, I decided to hit up Royal Smokes in Berea. For starters, the store has much more than just cigars and it is extremely clean. Seems seems to be a family operation which I love, as well. I was thoroughly impressed with the humidor selection and the prices were on par with the website that I typically order from. In addition to all of the traditional brands I enjoy, they also have their own house blend of cigars and the owner was nice enough to make sure that I went home with my fill!! The service was welcoming and friendly and I look forward to giving them more business in the future!!

Customer service was cool at first so I became a regular. I would come in and always be asked how…read moremy day was going so far. One day I noticed they were on my Clover app and offered $10 off my next purchase. I went in to grab more than usual since I was going back to Cali. He rung me up and when I went to punch in my number he immediately told me I could not use my coupon. I asked why not when it was given to me in the app for shopping with him on a regular and he proceeds to tell me how he would be losing money and blah blah blah. So I said ok, purchased a few and left. Well the next time I came in , there was no more talk and he was really dry and short with me like I was bothering him. I took it as him having an off day so I ignored it, but the second time he was the same thing. I'm confused why he has an attitude when I didn't. He's the one not honoring the coupons that he signed up for but I'm cool. I took a break for a long time and when I came in a few weeks ago he started with the smart mouth and attitude because I wanted my leaf fresh. Booo to this store! Go to Midnight Smoke, Cali Smoke or Smoke FX, they have great customer service and won't argue with you!

The service was amazing. They had a great selection of products for a valuable price. I truly did…read moreappreciate the knowledge on certain items as I take my smoking sessions very serious. I loved my incense also!