Nice customer service.. Friendly, courteous, good prices.. I chew Stoker's Tobacco it's hard find…read moreand gentleman offered a can of fine cut , which was new, just a nice guy

Love this place. Everyone is always so nice. I love their clothing selection and they always have…read morewhat I need for my smoking needs. Great old school shop.

They sold me 100$ pen, it immediately broke and they did nothing for me, the manager essentially…read moreshoo-d me out of the store. Wouldn't even look at the product. So the products they have there are poorly curated, the manager told me that basically that company sucks, puffco,they don't stand by they're product if it's "used once", they refuse to accept the return, and also even though I bought the thing 5 days ago, we also refuse to return or swap out. So I got burned and if you're reading don't let it happen to you- Tye dye sky, sunshine stay away from Puff n Stuff

Sold me an empty disposable. Wouldnt exchange it or refund me. I wouldn't go to any of them unless…read moreif you want empty disposables

Glad I have this place another chance after changing management. Have definitely had some bad…read moreservice here but tonight that changed! I walked in for my usual and was actually greeted and offered help. Ethan was courteous and knowledgeable! Definitely manager material!

Mid aged lady working yesterday answered with attitude when I asked for a price on a something. She…read moresaid she couldn't disclose. On arrival made a sarcastic remark about me being the ones in the phone. Because of this I did not even purchase what I was looking for. If it was my business I would fire her. Terrible people/sales skills. Go to Shop42 all day over here

Good location but seems really busy with only one employee. When you walk in, there's a very…read morestrange smell. There were so many people in there and only one person helping everybody so I ended up just leaving. I got a very weird glare when I was walking out instead of offering to help me. Just felt very uncomfortable.

For seven years the store remains spotless. Shoveled parking in front of store with a wide…read moreselection of beer and wine. No coffee though.

Fairly new store that is nicely decorated (which surprised me). I feel like a elegant broad in…read morethere. The guy (don't remember his name) that works there is extremely friendly and polite. I believe he is the owner as I've only seen him, and I'm guessing his wife, working the counter. Smoke World has everything you really need for a good time: beer, wine, liquor, smokes, junk food, sugary drinks, scratch offs - you know, the high class life. They also have some (very little) vaping items/e-juice which I thought was pretty neat. Their scratch off display is quite impressive and enticed me to buy $10 worth. Damn these gamblin' genes. I don't smoke anymore so I'm no longer a frequent convenience/liquor store type girl. But whenever I'm in the area and I'm thirsty, need booze or some chips, I only go to this store.

Off the chain customer service and products. Clean environment hour are cool. And the prices are at…read moreleast comparable or beats any smoke shop I've been in.

Chris and Bob are friendly, knowledgeable and very helpful. Very quaint shop. Love their pipe…read moretobaccos and pipes.

Great service and selection at the local spot for Cleveland folks. Was traveling in area dnd found…read moreonline. Was a good spot to relax and have a smoke.

What a great store owned by great people. Very helpful to newcomers and I felt welcomed the second…read moreI stepped in the door. Highly suggest!

Stop in for a stogie and come back for the owners! Phenomenal spot for your favorite stick and to…read morefind your next new one. Always on point with an impressive assortment. Service with a great big smile and lots of memories.

What a bummer. I used to like Mayfield Smoke Shop (and spent several hundred dollars since January…read moreon cigars and cigar accessories), but not after today. Who I assume is the owner said one of the most obnoxious anti-Semitic tropes today. "Shut the (air conditioned shop's) door, you're letting the Jews out"! The muscleboy/Mighty Mouse also decided to try to bust my ba**s after I bought $97 worth of cigars. It didn't go so well for Mighty Mouse, the loudmouth proprietor, because after I threw his taunts back in his face, he got flustered, squeezed out a forced chuckle, and turned his attention elsewhere. The are better, hassle-free, cigars than MSS in the Cleveland area, including the far more welcoming Havana Choice, to name just one.