Great service and selection. Only smoke shop in Maricopa with a walk in cigar humidor. Owner is…read moresuper friendly and knowledgeable. They even have a rewards card for repeat customers.

Got sold a pen I have no idea how to use. The guys didn't know how to use it either. Told me to go…read moreon YouTube. YouTube didn't help. I go back twice for help. The third time I express I'm stressed over my bad experience. Chase then replies your giving me a horrible experience why don't you think about that. Then he starts saying he's so EXCITED for me to talk to his manager so they can teach me human relations. EXCUSE ME WHAT? This whole company can't teach me how to use a pen they sold yet I'm the one giving them a bad experience

Jess is an angel from heaven! So helpful, and very speedy service! Very happy with the quality, I…read morejust said what I was looking for and she found me the best deal.

This is a unique cannabis dispensary…read more Your ID is checked before being buzzed into the sales area. They don't have visible product out, so unless you know exactly what you want it's a little strange. You tell them what you want, they input it in the computer then go in the back to retrieve your product. I don't particularly like this process, I like to look at the flower or product before purchasing it. The staff wasn't too knowledgeable either. I knew I wanted WYLD sleep gummies and the bud tender was asking me what flavor is that, what color box etc. When I asked for assistance on pain gummies, he was clueless. The idea of bud tenders is to help consumers with this, they lack a lot in this area. They do accept debit cards, but charge a $3.00 fee and round your transaction up. It's okay, just know exactly what you want before going in.

yes, nice group of kids. They know their stuff. Thank you team. I will be returning!!!read more

I'm writing this review specifically to get the attention of Red Star Vapor management--because…read moreafter over three months, it's clear that internal feedback is being ignored. Let's start with what isn't the problem: Brandon at the Queen Creek location was excellent. Professional, knowledgeable, calm, and respectful while dealing with a constant wave of disappointed customers. He represented your brand far better than corporate leadership currently is. Now the issue that management continues to avoid: Your stores still do not have 3% Dispo Bars, and this has been ongoing for months. While I was in the Queen Creek store for about 30 minutes, I personally watched at least 15 customers walk out after being told the same thing. This wasn't an isolated moment--it was continuous. This is no longer a supply delay. This is poor inventory planning, poor communication, and poor leadership. Employees are being forced to repeatedly apologize for decisions they don't control. Customers are being turned away in volume. Revenue is being lost in real time. And somehow this is still unresolved. If someone from management or corporate is reading this, here is what customers want to know: * Why has this gone on for over three months? * Why is there no transparency or timeline being shared in-store? * Why are frontline employees being left to absorb customer frustration? I am requesting a public response from management, not a generic copy-and-paste apology. Address the issue directly. Explain what is being done. Give customers a realistic expectation--or be honest if this product is no longer a priority. Your staff deserves better. Your customers deserve answers. And your silence at this point speaks volumes.

My old vape broke, so I needed a new one. I decided to check this place out in hopes they have some…read moreof the newer models of mods in the market and guess what? They do! I was looking online for a specific model, but most stores were out of stock. Luckily! This place has it! So I bought it as fast as i can haha. The guy working there was also very knowledgeable.

Y'all this shop HOOKS YOU UP. I have never been to such a…read more chill chill vape shop like this. I had been looking for a straight mango juice and they made it within 5 min!! For only $8! (Smallest size). Really awesome staff. If you have any vape related questions gotchu! Need a new battery? They sell them to you FULLY CHARGE. And great place to just hang and smoke at.

We have been trying to find CBD Oil for our dog that has arthritis. My wife saw their ad on FB and…read morecalled. They said they had the products so we went in the next week. When we pulled in the door was locked and they were not open. My wife sent them a message and about 30 minutes later they responded. They said they got delayed but were at the shop if we wanted to come in. We were still in the area so we went back. The guy that helped us was Adam. Super nice and friendly and knowledgeable. Come to find out we have a very common bond. This shop is super clean and shopper friendly. They are not a dispensary and they don't have a ton of smoking paraphernalia, they specialize in CBD products that are THC free. Somewhat off the beaten path but well worth the trip. Thanks again Brother!

Some of the most nicest people I've come across. Everyone that walks in the door is greeted and…read morethey make sure to acknowledge you. Both Adam and Joe are extremely nice and knowledgeable. They both love what they do and have no issues explaining products to you. You can tell that they make sure to know about the products they carry and are prepared to help answer your questions.

Tremendous selection of brands and flavors. They always have…read moremy preferred vape in stock. Very knowledgeable, professional and friendly staff. Tisha served me most recently. Super nice and welcoming as soon as I walked in. Hours on website are incorrect. They open daily at 8 AM. Super convenient for a stop before work. Rewards program makes this my favorite vape shop. You'll be happy too.

I went to the casa grande red star vape , to get a replace coil for my SMOK PRIV because it stated…read moreto burn and I rest but it in , I don't recall the person how help me out , but he say that they can't guarantee what will happen with the coils in the package but he did give me a replace coil for free , but the thing that really bothered me was the coil that he gave me always burned when I placed inside the SMOK priv , I didn't want to go back because I was already home when I noticed it. I'm now in chandler with the same coil that burns still!! Highly disappointed because I shop there often !! Should I go to the chandler red star vape store ?

I am not a regular vaper. I happened into this store kind of by accident. I'd gone to the…read moredispensary & accidently bought cartridges instead of all-in-one vapes. I didn't have a vape to put them into. So I went into The Vape Lab incredibly confused, with cartridges in hand, asking what I needed. I told the young man in the store what happened & showed him the cartridges. He immediately showed me my options & explained which he'd choose & why. He did all this without making me feel old or dumb! I truly appreciate that! I'll definitely be recommending this store if the need arises for anyone I know!!

Sold me a dab pen battery that didn't work for $14. I tried to exchange it for one of the same…read moreprice, I called and they said I can exchange it but when I walked in they said they couldn't anymore. Money grabbers and staff is unprofessional. It was a blonde girl and a blonde guy with curly hair. If they are in there just walk out

Not sure if they decided to close early or what. Thought they closed at 9. Got here a little before…read more8:10 no big deal. Waited another ten minutes no one was in the shop. Called but no answer. I guess they don't need my business, so in the future I will take it elsewhere.

Sondra was the employee that helped me out yesterday. She was absolutely amazing. I felt welcomed…read morecoming. I only came in to buy a vape and browse some glass pieces. She was very knowledgeable about all products and she didn't try to make me feel dumb with questions about products and didn't rush me out of store. She was very helpful and gave me some great advice/tips on related product topics. Sondra definitely needs a raise or a hire position thank you Sondra you are amazing person.

Johnny and them are all great folk. They're very polite, and happy to help. Very wide selection of…read moreeverything you need, and have drinks and snacks for people who don't partake. Such kind folks! Thank yall!

The staff was super friendly and knowledgeable. Feel like I got a 10 min therapy sesh with the guy…read moreat the kava bar. Gave me a pep talk, and even a sample drink. Would def recommend going there!