Came here my first & last time after leaving Target. Just needed wraps. Huge shock to find they are…read moreselling. Camo wraps for $5.40. Who would pay such a huge markup when the same product is available in other stores for 1/5 of the price? I love camo wraps & have been using them for a few years but not enough to pay $5.40. I'll be sure to go by the usual smoke shop next time.

Had a good experience in this spot. Ashley was my Vape Tender. She was helpful and nice. They have…read morea cool lounge area and cool lite up bars. Their happy hour specials promotes to their house line which is good. They had the biggest selection in Addison as far as Hardware. The only downfall is no tester tanks. Testing is base of smell or actually licking the juice off the hand. Thanks Ashley I appreciate your hospitality and you rock as a vapetender.

Came here cause Smoke House was out of stock. They didn't have Budlyf. Dude sold me on some stoned…read moregummies that were gross brown coated salt. 1,000mg of nothing. Some cheap ass mushroom imitation Wouldn't return because I opened it. That's $60 bucks of garbage

So clean! I went for a gift and was shocked at the cleanliness and variety of stuff available…read more I feel Boujee going in this place.

BIG shoutout to Zach. This place has a wide selection, along with a very knowledgeable staff. Open…read moreuntil 9pm, this place was a lifesaver. The interior was very clean as a plus!#favoritevapeshop #buzzing

Great vape shop lots to choose from and awesome hang out environment. Staff is very knowledgeable…read moreabout their products and made great recommendations. Zack is super helpful and even set up my free max twista. Come for the good products and good conversation!

love this smoke shop. Its close to my apt and they always have everything I need. I use camo wraps…read morewhen I roll and they have just about every flavor. The associates are always friendly and they also give 10% discount on every purchase if you follow them and ask for the discount every time you go in. Its quick and convenient for me so I will keep going here until I move out of Addison.

Kei provided excellent customer service. Super personable and informative! Wide selection of…read moreproducts. Will be back!

The best location of puff love! Tim always takes care of me…read moregreat customer service very friendly and awesome

Amazing staff super helpful. Give Payton a raise! So friendly nothing else to say…read moreBuy gone this far.

Came here to bring back a ziploc bag worth of flavored vape juice back to California for a…read morefriend...yes it's now illegal to buy or ship flavored juice in Cali. Employees were super cool and helped me pick everything out. Nice shop.

Got ripped off. Wanted a container of gummies and was told they were 50% off sale. Buy them and…read morewhen leaving realize the container is already open. Employee was rude when asked why they are already open and says that's why they're 50% off. Tried to return them and purchase a full container at full price and the employee had a big attitude about it. He started blaming me and said I was making him look bad in front of other customerI eventually said forget it and just took the gummies that were already paid for. Get home and the container only had 10 gummies in it when a full container has 28. So even though it was 50% off I was ripped off. We come here all the time but after this incident we won't be returning.

Dude these guys are the best and have the BEST eat-ables in town and they are so knowledgable…read more This is a SMOKE SHOP don't expect anything more I mean they're cool but they're regular people and they have happy hour which is crazy! It's great recommend 10/10 URB is a great brand and they have so many options

The lady was polite but I found it weird that you have to show ID for non related tobacco…read moreproducts...apparently they've experienced tons of fraud before which is red flag. Policy change or update your POS system. Either way I'd be cautious of your credentials.

Today is December 18 and it is about 1 PM. I called 10 minutes ago to ask a question about items…read morethat may or may not be in stock. A young lady answered the phone, and as soon as I started talking, she hung up on me. I called back two or three more times, then she answered and yelled at me into the mic "NO CALL LIST NO CALL LIST". Then hung up again. I am a customer. She hung up on me and yelled at me. I literally said nothing that she was able to hear other than starting to ask a question about items in stock. I literally did absolutely nothing to warrant that response I would very much appreciate management or ownership to contact me on this. I have shopped at the store before, but it's been years. I remember there being great prices and good service. After the way that employed treated me, I don't think I ever wanna come back except to try and talk to management. That woman should not continue working for you, unless you make VERY clear how she should conduct herself. And if for some reason her behavior is something you're OK with, then don't worry. I'll just make sure everyone else knows that too. Also, reading through the Google reviews, it appears I'm not the first person that this woman has grossly mistreated. Absolutely outrageous that she is still working there after months of this behavior.

NOT A PLACE FOR CBD, OR THOSE WITH PAIN CONCERNS. Recently started immunotherapy and wanted a…read moreholistic option for the pain. Dr recommended I try CBD, but this place sold me a tincture that made me incredibly ill! I said specifically I could not have THC, and the one they suggested had some. I had a horribly adverse reaction. When I went back, they made it clear they didn't know much about the product. This place is more of a vape shop than one for CBD. I would recommend anyone with pain go for the online route. Luckily, I was able to get refunded for the purchase through my bank, as this shop refused to even do an exchange. The teenage staff is quite rude and were distracted on their phones both times I went.

Man! This place is amazing. Very clean, well kept, and very organized…read more Most importantly, MOE, and ROM, were very helpful and open to answer ANY question I had. They know their stuff, and are very eager to get whatever you need! I go to a tonnnn of shops and this by far is the best I've gone to here in the Dallas area. Thank you Moe, & thank you Rom for some Badass service!

Very nice employees! Great customer service. I have only been in a few times. Once for a…read moreChristmas gift and the to resolve a problem. Different people, but each time extremely helpful!

It's a fairly large specialty shop. This is the first I have been to in TX. It was very expensive…read morehowever they all seem to be these days; based on the 3 that i have been in over the last 5-6 years. They took 2 stars away from this review because I was standing next to a customer who was looking at one of the 'pen' like devices. I am familiar with these so I started talking to him and told him one thing to be careful of when using those, otherwise the item will break. One of the guys working there didn't want me talking to the other customer about the product. He interrupted us and stood between us and just shut me out. Fair enough. I was just trying to help a fellow out. Had the guy been somewhat decent in jumping into our conversation then it would be one star detection. But he Damn near stepped on my toes, in the litteral sense. I spent 14 dollars there and am happy with what I got although I had to scour the store to find something that I felt was reasonably priced. Would I go back? Sure, if I had to. I don't visit these places often.

Sells faulty products. Store and staff is trash. Overpriced. Not worth it. Go somewhere else.read more