Ronnie fixed my truck by finding the problem others couldn't. Great to do business with. I highly…read morerecommend Ronnie Lyell Automotive and will be using him for all repairs

Excellent service and great prices! Brought my truck in for an alignment and was in and outa there…read morein about an hour. Definitely recommend good job guys

Great shop! Friendly staff !my work van broke down on the side of the highway and they fixed it…read moreright and got me right back on the road.They did a great job and did it for a good price. I made it back home to Wisconsin with no issues.I definitely recommend this shop

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

I was driving from Tennessee to Indiana and my cv axle broke causing damage to my wheel bearing. I…read morecalled and he came within a half hour. explained what was wrong and what needed to be replaced. Was very nice and the price was affordable for what i needed done. I travel that way quite a bit and have his info saved if i ever need help again. If you are looking for someone to come fix your car please give him a call.

They did return my call and I provided them with all the information they needed. Unfortunately, I…read morenever heard back from them.

Very professional service! Rebuilt my Tahoe transmission in a short time and a very reasonable…read moreprice. Owner is very knowledgeable and won't sell you something you don't need. I would highly recommend this shop!!!

Truly a great family owned business. Everyone was so helpful with my car repairs. I was also…read moreimpressed with how much they give back to the community. Best body shop around.

Friendly atmosphere at the service desk! Did an absolutely tremendous repair job on my cadillac…read more Paint blended flawlessly. Couldn't be happier. Thanks, Geoff

The Hester boys are great. They are very honest. Had a problem with my 94 full-size Blazer not…read moreshifting. They worked on it and found a hairline crack in it that kept it from building up pressure to shift. They rebuilt the transmission stronger and and it pulls great. I will always go to Hesters for my transmission needs.

They looked at my nieces car for no charge when she thought there were transmission problems. Same…read moreday service with a smile. She was traveling from Michigan and they treated her like a neighbor. Would recommend them to anyone looking for fast friendly service.

I've been to dozens of quick-style oil change places and this is the best. There is another…read morelocation on the Southside of Paducah, it gets a "5" also. They are always fast and there is never a wait. The price is a bit cheaper than other places, but my favorite thing is that they never try to add on a sale. They'll let me know that my wiper blades are trash, but they don't even offer to sell me a new pair. Most places want me to get a new filter, new wiper blades, lots of extra.

I visited this location for a quick oil change today. Was very quick and I guess the price was…read morealright. I have to use synthetic oil so it's a little more expensive than what I am use to. They also warned me its time for a new tire but I didn't feel pressured to buy at that time which is good. Most places try to nickel and dime you. I appreciate their fast work and for their information. I will be going back.