This company installed a vinyl liner in my inground pool in the fall before I closed the pool…read more After I opened the pool, the liner started separating from underneath the coping. I've made multiple phone calls, having to leave voicemails, and sent texts to try to get someone out here to fix this under the warranty that comes with this installation. I have yet to get a response from anyone in two months. This problem is only going to get worse over time, but I'd like to be able to use my pool. The response rate and customer service of this company is abysmal.

This company should be called LACK of Integrity Pools. I scheduled my pool opening weeks ago and…read moremade clear that I could not have it opened in the morning due to other work being done in my yard. I was scheduled for sometime after 3 PM on Friday, April 17, but when their staff was walking into my backyard at 8:30 am, I got a text message from the scheduler who said she needed to move me to first thing in the morning. I told the lead guy that this was not scheduled for the morning and he told me to "F*** off!" They left my pool partially opened and then called me a "dumb tw*t", an A**hole, a c*nt, and a host of other derogatory words for female genitalia and women in general. I would never recommend this company to anyone based on the outrageous behavior of their employee and the lack of any professional behavior. Absolutely disgusting.

Stay clear of Hot Tub Central In Toms River and Oakhurst, NJ. They do not honor their word even…read morewhen in writing. They refused to communicate with me even after I tried to communicate with both in writing and by phone. They used the flimsy excuse that they were "busy". Very Unprofessional in their sales approach. Do yourself a favor and shop at another Hot Tub store and be sure to not work with a salesperson named Liz.

I recently just used Hot Tub central what an amazing crew they came here on time with all the…read moreproper equipment ready to work each guy helping out not one guy standing around doing nothing they were very good to work with regarding our request. I would recommend these guys for all hot tub removal for anyone in the New Jersey area

Home Leisure is great - I highly recommend them…read more I bought a house that had a spa that was a few years old, and had several problems. After attempting to get help from several companies that were close to my house, and getting little or no response, I widened my radius and contacted Home Leisure. They were outstanding to work with, and got my spa fixed. It seems like they are a very small operation, and rather than being a problem it makes them very personally engaged and responsive. You don't get a nameless answering service, but you actually get a live person who is co-owner of the company and cares about providing excellent service. And calls you back when they say they will, and send technicians who show up when they say they will. They have several technicians who worked on my hot tub until it was fixed, even though it meant several trips back and forth. They explained the issues clearly. And they were flexible in timing the visits to fit my schedule, which is so often a problem with service/repair. Spa service is pricey, but I think was fair for the work and travel involved (not to mention parts, which they have no control over). But if you have a hot tub (or pool) you know up front that its not inexpensive to maintain. I don't think anyone else would be less costly, and the level of responsiveness and excellent communication made this company easy to work with and a definite cut above usual repair services.

We have a swim spa that we bought elsewhere actually, but john and company take such good care of…read moreus in regard. We've had issues and they are always such a help. Highly highly recommend them! (And they are so nice!)

We just moved to the area and needed the pool ready for use. With all the moving and unpacking we…read morejust needed a hand to get the pool done. We called a few others and no one responded, my husband saw the GQ Truck around the corner and called. We were able to get service that same day! Chemicals put in and filter started, they came back today and cleaned the pool. It's crystal clear and ready for swimming!! We are so grateful for excellent and quick service! I'm very happy and would definitely recommend!

Can't recommend Emery and EJ Pool and Spas enough! In an industry where it's easy to feel like just…read moreanother customer, Emery and his team truly stand out. They're skilled, professional, honest, fairly priced, and take genuine pride in their work. What impressed me most is the level of care and attention they give -- treating my property as if it were their own and making me feel valued throughout the process. Emery is incredibly responsive, efficient, and often on-site with his team to ensure everything is done properly and to a high standard. He even installed a new pool heater for me, and it's been working great. For the past three years, my pool has been opened, cleaned, and chemically balanced right on schedule -- never missing a beat. Thanks to EJ Pool and Spas, we're already enjoying the start of summer. Highly recommend -- 10/10!

Emery and his staff were excellent and hard-working. They came when they said they would come, gave…read moreme a very fair price and we're great to work with!

Great place. Great staff. Very helpful. Had answers for all my questions. When I needed stuff…read moreordered she made sure I got it fast. Best pool place in the area by far.

Great customer service &&& thanks for the flamingo!!! Love…read moreit ! Will come back again and again !

Great service from a great team. We called today for our spa…read morethat was not heating. We were given a service appointment the same day. Our service technician Zach Tripet kept us informed of his arrival time and arrived on time. Zach diagnosed our issue and completed the repair all within 45 minutes. Cannot say enough good things about this company. Jim M. Ship Bottom NJ

If you want a company who sells quality hot tubs and more importantly has outstanding customer…read moreservice, LBI Hot Springs is the place to go. I have had my tub for 3 years, and whenever I have a question, they are always very helpful and answer it with a smile. When they need to make a service call, they always come when expected. Jack and his team in Shipbottom and Point Pleasant are great to deal with. You won't regret doing business with them.