My daughter recently turned 18 and went in for a physical while also showing signs of being sick…read more Unfortunately, not having a parent present turned out to be our first mistake, as the office visit was not documented accurately. Important information about what was actually done during the appointment was missing, while other parts of the record included incorrect information about procedures or actions that supposedly took place. Communication from the office was also extremely poor -- phone calls were not returned, excuses were constantly given, and the practice appeared disorganized and poorly managed. She had bloodwork done there twice. Both times, the results were posted to her patient portal without any follow-up or explanation from her doctor. Seeing abnormal results without guidance caused a great deal of unnecessary stress and anxiety. We ultimately sought care from a different doctor outside of their practice, only to learn that my daughter had mono; something that was clearly indicated in the very first set of bloodwork. During this time, she also developed a viral infection that went unaddressed. There are far too many other doctors in our area who practice medicine responsibly, communicate with their patients, and take the time to provide proper care. Based on our experience, I would strongly advise against using this practice.

Old Magnolia location:…read more We came here on an emergency basis because our regular doctor couldn't see us, but we won't be back. The office was chaotic, poorly managed, and lacked professionalism from start to finish.

Dr Sidhwani listened to and connected with me. She took her time and explained everything to me…read morethrough out the appointment. I feel like my health in good hands and that she cares about my health. She has even responded to my post appointment messages. Even the office staff is friendly!

Called to see if a same day appointment was available, they wouldn't say until I gave them my name,…read moredate of birth, Social, address and phone number. I just needed a simple yes or no answer, because otherwise I'd be going to see another doctor somewhere else. There's no point in giving out all of my private personal information just for a simple yes or no answer if there's a time available. I called because my provider already confirmed they're in network

I have been going here for a couple of years. Prior to attending MHMG Sterling Ridge, I had seen…read morequite a few other doctors. I ended up selecting Dr. Meghan Hunter after researching the credentials of doctors in the area. The entire staff is extremely friendly. They remember details about me and my family when we visit. The nurses are awesome and are very knowledgable. Dr. Hunter is extremely smart and personable. She does not treat folks like they are a 10 minute slot. In fact, she spends as much time as it takes to take care of business -- sessions with her are not rushed. Each time I have visited Dr. Hunter, she clearly articulated my issues, described my treatment plans, then got me on the road to wellness. Yes, sometimes they run behind, but it's a doctor's office. Sometimes there are serious issues that they must tend to and sometimes there are routine issues. I highly, highly recommend this practice!

I am SOOOOO thankful for Dr. Sundarraj. She has been my doctor for about 7 years now! She is one…read moreof the only doctors that actually sits and listens to me when I am in her office. She wants to help people find out WHY they are feeling bad instead of just prescribing something to mask the problem. I wish doctors could be more like her! I recommend her to anyone I know that lives in the area!

Absolute incompetence at every level. from not being able to verify benefits to improper billing to…read moreincorrect prescriptions...the PA's and Dr's are fine but the office staff is beyond horrendous and rude. do yourself a favor and go elsewhere. they are a headache at every turn.

Referred a family member for a new patient visit, set the appt with Jennifer, PA…read more She came in to the exam room, upset, and frustrated. Not a pleasant bed side manner at all, very short and abrupt . Did not spend time as she should have with a new patient. She made Her feel like she wasted her time and energy. My family member left in tears and very upset. Cannot believe she spoke to her the way she did, making her feel incompetent. Clearly we are not medical professionals and that is why she was seeing a professional. Not a great first experience for my family member at all. We will not be returning and will make sure we let others know.

Been going to Dr. Abusharr since he opened... at least 18 years. He's been the finest doctor I…read morehave ever had. I'd highly reccomend him to anyone.

Dr Abusharr and his staff are wonderful! I've been a patient for over 10 years and highly recommend!read more

I called the office to check and see if they took my insurance. They said they took the insurance…read morecompany I use. Then the receptionist then said I needed to call my insurance company to see if they take the Exact type of insurance I use. Really!!! Wtf I've called several other doctor offices and all they need is the MEMBER ID to check if it's accepted there. I guess the receptionist didn't want to do her job! I won't be going there and I'm telling everyone I know not to go there either.

I've been a patient of Dr. Abusharr for over ten years, but was recently turned away on booking a…read morephysical with a loose schedule, for being a "new patient" - simply because I hadn't been in to see him in a while. What's funny is I'd actually tried a few times on the occasions when I was sick, but could never get in in under a week or more, so I ended up going to another clinic instead. I understand being busy, but turning away decade old patients for asinine reasons is a terrible way to do business and incredibly disappointing when your health history is fairly complicated.

My experience here is always great! I love dr. Roa she always is very helpful and informative! I…read morelove coming here. My whole family have been with her for years!

STAY AWAY. Terrible customer service. They take ZERO responsibility for the mistakes that they…read moremake, and don't abide by the service level they advertise and CHARGE for. I would advise you to stay away from this place. I visited the clinic for a PCR COVID test for my elderly mother which was needed for her travel. I paid $155 for an expedited test, for which results were GUARANTEED in a twelve hour period. This was very important, because the Airline required that the test results be sent out 36 hours before the flight. The next day, when I didn't get the results in time, I contacted the clinic so they would send the results. They ended up sending them almost 24 hours after the test, at which point the Airline did not accept them. Since all flights were full, I ended up having to buy a brand new ticket, and would need a new test. I contacted the clinic again, politely asking them to either refund me or make the new test free because their inability to deliver the results in the agreed upon time caused my mother to miss her flight. At first they were friendly and said they would look into it. They gave me an appointment so we could have the test done again. After I didn't hear from them, I followed up and called again. At this point they informed me that they would not only not refund me, but would charge me for the second appointment. When I expressed that I didn't think that was the right thing to do, they hung up on me. Overall, terrible experience. Zero accountability and terrible service. Visit them at your own risk.

I originally called for my stomach aliment, but also needed a new PCP. Generally it's the NP, her…read morehubby answered the phone, she told me he is a military historian and unfortunately I didn't get a chance to pick his brain. Seems they get students from HBU whom I probably joked with too much. Everyone was super friendly and they took time for my initial interview and exam. VERY much a Christian theme in the clinic and very much like a small town doctor's office. She was able to fill my Rx and I bought some Probiotics and vitamins from her. Stuff I really needed and was seeking.

I accompanied my wife last month and they took excellent care of her. Today I have a stye that is…read moregetting worse in my eye, so I'm going in to see them and I am definitely going to tell all my friends how amazing they are. I saw one review on here. that was just not correct so it cost me to write this review. They are amazing and I highly recommend them. By the way, there is a charge to enroll with them but if you ever come back, the price is much slower like a doctor visit. Totally understandable. This is the kind of doctor you want in times like this.

Your trust is our priority. If only words and actions aligned. My words and actions do align and I…read moream known for how trustworthy am through actions and not just words. I have been let down and treated terribly by this office and the risk management office that my feedback was referred to also. I have attempted for months to advocate for myself, and family. When attempting to advocate to a group that neglects to hold themselves accountable and to their directors who enable such things while also neglecting to validate serious matters, one becomes completely distressed. The evasiveness of integrity has obstructed my efforts to speak up about the lack of adherence to principled standards of care and professionalism. it is wrong for any office that claims to care and prioritize trust to sever trust with such a lack of care and accountability. Since their office managers neglected to take responsibility and proper actions and referred me to an email for James Banfield with incorrect spelling, which had I not caught the error could have led me nowhere. Unfortunately when my feedback was received by their risk management director it was further dismissed and invalidated in such a compassion and respect lacking way that demonstrates such a lack of care and trustworthiness. I have asked to be in communication with the board of directors to address all of my valid complaints and was Told that my baseless allegations deserve no care shown and no actions of accountability for the sake of any resolve. They shunned me completely which violates all standards of principled care and professionalism. I was told that they do not engage in climb the ladder. The ladder needs to be climbed to address serious matters out of respect for me, my family and other Families who have also been so unfairly treated. I was seeking the care and professionalism of a PCP and when I read the websites and brochures for the doctors I was of the impression I had found the right place to address my health care needs. I trusted the words that I read. The uncaring and unprofessional actions and they have made a terrible impression.

I was very sick that day and I didn't have to wait more than 5 minutes to get in. Much better than…read moreSt Luke's Spring Woods Village