1. Old Rugged Cross Healthcare

    1. Old Rugged Cross Healthcare

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    Hempstead, TX

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    Old Rugged Cross Healthcare

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Stone Creek Family Medicine

    Stone Creek Family Medicine

    3.5(8 reviews)
    31.8 mi

    I've been coming here for years. Dr. McWilliams is great as well as the others in his ofc…read more Almost always seen at scheduled appt time. They see my son and daughter as well.

    Beware.... I had…read moreused Dr. MCWilliams for over a year ... loved him and his nurses. The problem lies in a non/error-disclosure of insurance benefits. Dr. Williams recommended an in depth blood test be done which I was told was covered by my insurance company. We were in agreement and I had the test done. Fast forward 7 months later ... I received (for the first time... today) a 120 day past due invoice with a patient due amount of almost $3k! This test cost $10,985.94 ... of which insurance paid $8,068.82 which leaves an outstanding patient balance of $2,917.12. If I was made aware of what the patient responsibility on this test would be... I would have passed! I've worked health benefits with patients before, this should have been discussed before any blood test were ordered due to the patient responsibility being so high. I promptly called the Stone Creek Family Medicine (SCFM) today and was told I had to call their billing service.... which I had already done, first. (This prompted the call to SCFM as could only leave a call back number for the billing service.) When I asked SCFM why this expected patient portion of nearly $3k was not disclosed to me prior to the test being ordered, her answer was ... they ran it through an automated system to check on coverage. At this point, I asked to speak to the office manager. She said the manager was not available, so asked when she would be available. She said she didn't know as the office manager worked "sporadic" hours...really! She would only take a call back number, highly frustrating. So, I guess I'll have to wait until she shows up to work her "sporadic" hours and hope my contact information is passed on. Such a shame as Dr. McWilliams was great... Debra

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    Stone Creek Family Medicine - Dr. Jennifer Chilek, MD

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    Dr. Jennifer Chilek, MD

    Kelly C McDonald, MD

    Kelly C McDonald, MD

    3.0(2 reviews)
    18.9 mi

    I have been a dedicated patient with Dr. Kelly McDonald for 10+ years in Brenham. Excellent doctor…read more Caring and professional. Once she walks into the exam room her personality comes out. Smiling and happy to see you. Always kind and concerned. She listens to every word you have to say. She is leaving Brenham to relocate to be with her family and to teach other future doctors. They have been blessed to have her as a mentor. Brenham will be void an excellent doctor such as Dr. McDonald. I for one want to say thank you and bless you for all you have done for me and my deceased husband. He adored you!

    Dr. McDonald used to be my doctor a couple of years ago but due to a change in insurance I was…read moreforced to change to another PCP. I recently found out Dr McDonald was listed in my network again so I made an appointment to re-establish her as my PCP. Unfortunately I had to miss that appointment because I was unexpectedly called into work. When I called to make another appointment I was told someone would have to call me back. Eventually I got a call from someone in Dr McDonalds office saying "the doctor will only agree to see you again if you're serious about treating your condition" and then mentioned my recently missed appointment along with a few missed appointments in the last 2 years. I'm not too sure how many appointments I could have missed when Dr McDonald wasn't even my doctor but what i learned from this experience is Dr McDonald must think she is the only doctor around. I'll be more than happy to take my family's medical needs elsewhere rather than putting up with her condescending BS, who does she think she is anyway?

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    Kelly C McDonald, MD

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    Woodlands Family Practice

    Woodlands Family Practice

    3.1(18 reviews)
    37.1 mi

    DO NOT BECOME A NEW PATIENT HERE. Dr. Powellson is the WORST experience I have ever had with a…read morephysician, in any capacity or context-including prison, in all of my life. I'm 52. Dr. Powellson was in NO way friendly, welcoming, comforting, or helpful. He was, instead;rude, argumentative, interrupting, judgemental, cold, and dismissive. He was entirely focused on my mental health diagnosis-which was NOT why I was there-and treated my physical health, as well as some important concerns I tried to communicate, as an afterthought. The room was cold, sterile, uncomfortable, and so is Dr. Powellson. I was immediately put off and defensive with his demeanor, and his lack of focus on my physical health rather than my mental- he seemed to form an opinion when I told him my diagnosis- was confusing and frustrating. I jave a lump in my abdomen and another in my pelvis that he NEVER EXAMINED, or asked about them after I mentioned it. I felt judged, as though Dr Powellson has a bias about people with BPD. The building and the lobby made me want to turn around as soon as I got there, and Dr. Powellson made me so uncomfortable; feeling judged and argued with, and frustrated, that I walked out of the appointment within 5 minutes of meeting and talking to him. At NO time did I feel like Dr Powellson cared about my physical concerns, or even HEARD them.This was just supposed to be a general physical and check-up, and Dr. Powellson made it the most uncomfortable, unpleasant, and awful appointments I have ever had.

    Hard to get a hold of someone in the office. They say it closes at 5 pm but they don't answer the…read morephones after 12 pm. The best doctor retired.

    Old Rugged Cross Healthcare - familydr - Updated July 2026

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