Wow, I could not be happier with my experience with this store, their employees and their service…read more When my phone screen cracked I was expecting the worst. I submitted a claim through the Verizon website late last night, and showed up as soon as they opened today. Sure enough, they had the claim pulled up and were ready to take my phone. It took less than 20 minutes and they had fixed my screen. The employees were great - very kind, they made conversation with all of the customers, were very honest about how long it would take and what would need to be done. I was very happy with the service and with the timeframe that they gave me. I normally get very stressed out when it comes to doing anything to my phone, especially when it's broken, but they assured me that it was a quick easy fix, and they absolutely delivered on that. I know this is a pretty simple task compared to what else they may be able to fix, but I was still extremely impressed. Although I bought a screen protector as soon as I left, it makes me very reassured to know that there is a great company who will be able to fix my phone if needed in the future.

A man named Patrick, truly helped me so much, and I truly appreciate it, because I didn't know how…read moreto use the equipment, and Im so thankful that he helped me! Patrick needs a raise, and we need more workers like him in the world, and people like Patrick make the world go round, and he deserves to be a manager our a business owner, and I'm so grateful.. thank you Patrick, because your the one that makes me want to come back to staples.....

What a nice and helpful print services counter :) -- Ive made many many visits, and always nice,…read morefriendly and fun people - Staples Glastonbury showin how its done!

Run like hell. This store, and I'm talking about the manager, is the most incompetent clerk I've…read moreever dealt with. He doesn't want to hear about your problem, he just wants to charge you additional money to solve it. The most competent person in this store is Nate, make sure you deal with him.

Important for Tmobile customers returning their trade ins - This store, as told by their agent at…read morethe store, does not take trade ins - they basically tell you to go to ups to return This was opposite to what Tmobile customer service chat agent (have a copy of transcript) told me and reconfirmed that this store at this address would accept trade in and all we needed was to bring the shipping label Not the case and Tmobile corporate needs to get its act together so they don't waste customers and store employees or owners of authorized retail stores time.