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    Vee Jay Marine Services

    4.4 (26 reviews)
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    Susan I.

    While I still have my boat on the hard, I really want to give a review for Vee Jay's. I bought a 1976 Challenger 32 into their yard for a bottom job and engine work, as the boat was new to me and I wanted to be sure these two items were the first things completed on the to do list. Arturo, Christina and the crew have taken great care of my baby. Knowing I had a strict budget, the folks at this yard worked with me so that I could have her dialed in for this coming racing season while knowing she was also safe. This included installing new plumbing, replacing a very worn stuffing box, new bilge pump and topsides. After discussing with them the cost of having the work done over time with multiple haul outs we worked out a schedule to have the work done as I could afford it, without incurring a ton of lay days while waiting. Dollar for dollar this worked out great for me. THANK YOU!! I was hesitant, always having boats hauled by bigger names in the Bay, but our boat is at the Pittsburg Marina, so it was a matter of convenience as well. Arturo himself walked me through every phase, showing me what his team found and offering solutions that would fit my budget. I trust his work and his word. Playing dumb a few times, (I have been sailing 40+ years) I asked him to explain things and he was all about boiling it down so that even a new sailor could understand. If you want integrity, honesty and the feeling you are working with a good friend, this is the place to go. Oh and when I went to check how much water she took on after the storms, I found the bow of my boat lifted on the stand just enough to make sure any water that made its way inside didn't sit there for long. THAT IS A YARD THAT TAKES CARE OF YOU! Thanks again everyone there, you will always be my go to for any project that comes up in the future.

    Who L.

    Frank and Vince are here because they love their customers and jobs. 1st time here and I can say I was impressed with the attention they gave me. I was in the process of buying my 1st boat, didn't know what to look for. The shop was booked and he wouldn't be able to get to it for a month or so. I wanted them to give it an inspection before purchase and establish some routine maintenance. He agreed if I left it he could check the compression and go from there. 2 days latter he called me back they were able to do the inspection told me the boat was in great condition and gave me an estimate for the maintenance I wanted done and preventative items and suggestions. Before I knew it I had bought a boat. Vee Jay was able to get my boat fixed and ready before Memorial Day weekend a whole 2 weeks early. She runs like a champ. Hope I won't go back any time soon but when I do need too I know where I am going without a doubt. So far this summer put about 30 hours on her. Thank you Frank and Vince.

    Bad fix. This is what VJ installed as a fix for a leak in my boat.   The fix still leaked.
    Peter D.

    Bad fix in water pipes. I asked if they would stand behind their repair work and they said "yes". I never heard back from them. I called several times and emailed. If I got them on the phone they would say, "We are really busy." They charged me for replacement Genset battery and claimed it was two years old. I showed them receipt from previous year they had installed it. Vince was nice and said "no problem". He would credit it back. Never received credit. Neighbors who have had work done there since report they are really busy and one guy reported it took 4 months to get his repair done. They just jump from one project to another. Frank, reportedly, is retired and doesn't even work there any more. Called and asked for estimate on bottom paint and they said they were busy and hung up.

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    Ask the Community - Vee Jay Marine Services

    Review Highlights - Vee Jay Marine Services

    Frank is fantastic to work with, he is always willing to take us through what is going on and patient with us!

    Mentioned in 14 reviews

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    West Marine

    West Marine

    (21 reviews)

    $$$

    Left a 1 star for the Alameda location so its only fitting I leave 5 stars for the spectacular…read moreservice I received from the Pittsburg/Antioch location. In a nutshell, I needed an item that was to be ordered over the phone to be delivered to the store next day in Alameda. Because the item is in stock at their warehouse, it is possible to get it next day, however, you must order by 4pm the prior day. The person on the phone ( who I won't name or publicly shame) takes about 10 minutes to get all my information and proceeds to tell me that we missed the cutoff and would be delivered to the store on the 2nd day. I told him that I really needed it by the next day because I will be leaving on a trip on the 2nd day at 6am. He then asks me if I would be leaving at 6 in the morning or evening? Umm....last I checked AM means morning! He then tells me that the earliest would be the 2nd day since we missed the cutoff time to order. Frustrated at this point, I told him never mind and called back over to the Pittsburg/Antioch store. The very nice lady ( Michelle!! Thank you!!) apologized for the service I encountered, took my order and said it will be there ( in the Pittsburg store) the next day - usually late morning, early afternoon. Keep in mind that this is now about 10 minutes bast the 4pm cutoff time and she was still able to confirm it will be there. From her explanation, the warehouse makes all of these orders to their bay area locations daily so it could have made it to the Alameda store next day. You just have to ask the warehouse and driver to make it happen. I literally live 1 block away from the West Marine Alameda and would have liked to give them the business, being local and not having to drive up to Pittsburg/Antioch but hey, we do what we have to do. It just seemed to go against everything what customer support or customer success should be about. Pittsburg exemplified this, Alameda, not so much. Thank you Michelle and West Marine Pittsburg/Antioch!!!

    Second customer through the door I waited while someone purchased a fuel filter. It took 26 minutes…read moreto ring him up while I'm standing in line because they wanted to discuss the highest and discovery bay in the marinas that her husband should've bought, but didn't want to put money into replacing the docs absolutely think this lady is shitfaced drunk

    Norcal Watercraft - Front of building

    Norcal Watercraft

    (8 reviews)

    Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

    I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

    Discovery Bay Chandlery - Details

    Discovery Bay Chandlery

    (41 reviews)

    I wish I could give them negative stars!!…read more They failed to ever diagnose the boat, and started doing work on what we said we thought it might be without knowing for sure. He then tried to put in a rebuilt part vs a new one without asking us what we wanted to do he did work without getting our approval. Then he had the nerve to get angered with us when we told him it was illegal to do work on any automotive vessel without customer approval. He then refused to do any more work, stopped replying to calls and texts, and left our boat taken apart. They never provided us with any invoice or any receipts to show us what they actually did, I think because they never did anything at all and were just trying to take our money. We had to bring it elsewhere to get fixed and it costs us over twice as much as it should have because of the incompetence and unethical business practices done by the Chandlery. We found pieces of the boat that should have been reattached sitting in the cup holders. The boat was left in shambles complete a mess dirty (shoe prints all over the seats) and not put back together. I think they saw 2 younger people and thought they could scam us. There's a reason they aren't accredited by the better business bureau. I'm now looking into small claims court.

    Don't let the Chandlery touch your boat, they don't know what they are doing and have horrible…read morecustomer service. During an annual fluid change preformed by the Chandlery, they did not install the oil filter properly, causing 6 liters of oil dumped in the hull of my boat. They apologized and said they would make it right, clean all the oil out and make it new again. Unfortunately after having the boat in their possession for two weeks, and multiple opportunities they were not able to clean all the oil. They tried and said it was the best that they could do, but they simply did not have the equipment or knowhow to clean the oil out. So I requested that we go to a 3rd party to clean the boat, they said fine and I would let them know the cost. I took the boat to a professional boat shop and luckily they were able to get it clean. It cost me over $500 and the Chandlery will not pay for it, saying they could have had it done by their vendor for cheaper. Weird thing is they never even offered. Not only was I over charged for the oil change, the Chandlery will not reimburse me for the clean out. Honestly, I was not upset with the mistake. I gave the Chandlery plenty of patience and opportunity, it is just sad that they will not make it right...and rude about it too. Stay away!

    Vee Jay Marine Services - boating - Updated May 2026

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