My son called about 15 places looking for a boat part and found the part that he was looking for…read morehere. He drove about 25 minutes to get the part and when he arrived a male employee (maybe owner) helping him was super helpful and gave him everything he needed. My son had a great experience and we definitely recommend this place for their service, their hospitality and the parts available!

Boat mechanics are a lot like doctors. When you find the right one, you don't want to see anyone…read moreelse. Having said that. I won't take my boat to anyone else. Henry owns this shop and I think he's the best. 5 stars!

I wish I could give them negative stars!!…read more They failed to ever diagnose the boat, and started doing work on what we said we thought it might be without knowing for sure. He then tried to put in a rebuilt part vs a new one without asking us what we wanted to do he did work without getting our approval. Then he had the nerve to get angered with us when we told him it was illegal to do work on any automotive vessel without customer approval. He then refused to do any more work, stopped replying to calls and texts, and left our boat taken apart. They never provided us with any invoice or any receipts to show us what they actually did, I think because they never did anything at all and were just trying to take our money. We had to bring it elsewhere to get fixed and it costs us over twice as much as it should have because of the incompetence and unethical business practices done by the Chandlery. We found pieces of the boat that should have been reattached sitting in the cup holders. The boat was left in shambles complete a mess dirty (shoe prints all over the seats) and not put back together. I think they saw 2 younger people and thought they could scam us. There's a reason they aren't accredited by the better business bureau. I'm now looking into small claims court.

Don't let the Chandlery touch your boat, they don't know what they are doing and have horrible…read morecustomer service. During an annual fluid change preformed by the Chandlery, they did not install the oil filter properly, causing 6 liters of oil dumped in the hull of my boat. They apologized and said they would make it right, clean all the oil out and make it new again. Unfortunately after having the boat in their possession for two weeks, and multiple opportunities they were not able to clean all the oil. They tried and said it was the best that they could do, but they simply did not have the equipment or knowhow to clean the oil out. So I requested that we go to a 3rd party to clean the boat, they said fine and I would let them know the cost. I took the boat to a professional boat shop and luckily they were able to get it clean. It cost me over $500 and the Chandlery will not pay for it, saying they could have had it done by their vendor for cheaper. Weird thing is they never even offered. Not only was I over charged for the oil change, the Chandlery will not reimburse me for the clean out. Honestly, I was not upset with the mistake. I gave the Chandlery plenty of patience and opportunity, it is just sad that they will not make it right...and rude about it too. Stay away!

Chuck and Steve take good care of my boat!…read more Their prices on special parts are competitive! Their shipping time is fast! When ever I have a problem with my boat they come out as soon as their schedule lets them and they work on my boat on my hoist relieving the stress of trying to get my boat off the water with out something else going wrong, putting it on a trailer and taking it to their shop. They make it super convenient to get work done on your boat! I also keep my trailer stored there in the summer. Great place! It gets dirty, but who cares... lol.. Great prices on storing her all summer long! No curb appeal but they get the job done at a reasonable price!

Steve Seaton has been servicing my boats for decades. I'm sort of a do it yourself guy but it's…read morereally nice to know there is a real genuine knowledgeable pair of Mechanics who will come to the rescue when I screw things up! Both Steve and Chuck do a fabulous job, the price is always fair. More important, they do it right the first time. I just wish we could clone a few more knowledgeable guys like these two. Five stars!

Very helpful and patient. I took my Waverunners in for a quote but decided to hang onto them until…read morethe weather got cold again to allow them enough time to do a quality repair so I haven't seen the final work yet. The quote process was easy and pricing was fair. I will definitely come back for the actual work based on the initial service level.

VJ work schedule is all about when THEY GET READY to work on your boat. No timely execution or plan…read morefor multiple major engine projects that could not be finished on time. Their communication is broken with no information being utilized in either direction. Their pricing is predatory with additional charges, exorbitant charges added later. Mechanical work was incomplete and sloppy requiring rework. Pass through charges and transportation to work shop typical predatory, high double tap on outside work and max two way travel charges. Tech broke integral fuel line @ disassembly and wrote up complete fabrication, (lie). There is no reason to pay top dollar and be training their menial labor to train/play mechanic. Avoid this yard

Took my boat in for repair and service. The team at Boat Pros are excellent and mindful of time…read more A bid thank you to Richard for being great to work with. See you guys soon foe a trailer maintenance project. Barry

Great service. Good people. Went over and beyond what needed to be done. Can't thank Tanner enough…read more The place to go to get your boat repaired, no matter how far away you are.

I would give this place a negative five stars if I could. They wasted my time, money and took no…read moreresponsibility for their unprofessional conduct. I see there are a lot of people who have reported good experiences with this company, but that was not my experience. On August 20th, I emailed Kelvin at Delta Boat Works: "I am trying to schedule a date to bring my 42 Carver up for some repairs. Can you let me know if you have availability the first week of October, the last week of November or during December." Kelvin the manager responded: "That should be no problem, let me know a date and I will lock it into my schedule. Kelvin" I called him and spoke with Kelvin and explained I wanted an estimate on repairs and sent him an email with the list. I explained I was going away for a week and to contact me about the estimate so I could approve the repairs, and shared when I got back I need the boat as I am a live aboard. I called back in November to confirm bringing my boat up in November. No response. I had to call several times and was told it was "no problem". I navigated my boat from Pittsburg and took the day off of work to have enough time to review work I wanted done. I called ahead and they said they would meet me at the dock. It was a two hour navigation and I made good time. I arrived at 11:30A.M. and spent an hour speaking with Rick and going through the boat with him. Two things I specifically asked Rick to do was to connect the boat to shore power, since I had food in the fridge and make sure the boat was secure to keep vermin off the boat. He said "no problems and that he'd never seen any rats or racoons there before." I left for my trip and never heard back from anyone at Delta Boat Works. I attempted to call them and no response. I had a friend call them and he said they told them they would email me. Kelvin's response was that they couldn't get any estimates done because it was the holidays, but Rick would have one to me by the end of the day of Monday or Tuesday. Rick never did send me an estimate. I returned on the following Friday. When I got to my boat, it was a mess and in poor condition due to the storms that had been going on. I found the boat's aft cabin door had been left open. There was rat scat all over the aft deck. The boat was plugged in, but Rick never took the time to switch the boat over to shore power, so the food in the fridge had all gone bad. I emailed Kelvin and requested that Delta Boat Works compensate for the lost food and clean up the rat poop. I asked again for the estimate. I received no response from Kelvin, but a call back from Rick. He claimed that the crew told him that I had said the electricity was on in the boat when I left. It was a lie, because he was the last one I saw when I left. So, he took no responsibility. He also took no responsibility for the open door or the rats. I trapped and killed three of them on the boat before I got it out of there. I tried to salvage the appointment, but Rick brought up that the owner didn't want to work on a boat with someone who was a live aboard, at which point I said, "Forget it". I had explained the circumstances before I brought the boat up and was experiencing nothing but lame excuses and obviously no interest to work on my boat. So, I lost time and about $500 in fuel, food and traps. I would not recommend this place to anyone with a boat who values their investment. You may have a good experience, but you may not and who needs to waste time on a company that can't follow through? The good news is I am so glad they didn't start any work on my boat.

Talked to half dozen other boat yards about possibility of a DIY facility to find out most are…read moreclosed. Plan B - find a boat yard to do a bottom job and several other projects on my 50 year old Coronado 27. While most kept saying that "yes they could do the work", none would or could come up with a date. Found Delta Boat Works by accident and stopped by to check them out. Not only were they very helpful, they were able to immediately give me a haul out date, only three weeks away. Just got the boat back today and was very happy with the results, everything was done as expected and at a reasonable rate. Rick and Jessica were very helpful, and followed up with progress reports and photos as the project progressed. Would I recommend them??? Definitly yes.

So I called Chad earlier this week to do a seawater impeller service on my Mercruiser alpha one gen…read moreone. He told me that appointments weren't available till late June. He had done it last May but it had already failed as boat wasn't cycling water and was overheating. So instead I asked if he had the parts so I could do it myself. He confirmed that he did. So I drove to his shop and it took over an hour to get anyone to acknowledge me. Finally he looked up my order from last year to give me the correct parts but he didn't write down part numbers, so we had to guess based on my knowledge, $59 for gaskets and impeller. And wait need case oil to recharge, after another $45. ( He would have let me leave without it.) So glad I had to do the work my self. Last year he told me that he had to charge me an extra $200 to cut of my impeller cause it was ceased to shaft. Well upon my own discovery I was going to have to do the same thing. The ding dong that worked on it last year did not do a good job cleaning off excess material from shaft and forced it on. So here I am cutting off my impeller. Then using a sharp file cleaning up shaft. The pump housing was old and destroyed from the impeller melting down. Uh oh, the kit Chad sold did not include a pump housing. Well I'm not driving back to his shop again when I can do a little research and buy it from someone else. Called West marine and with a little coaching we were able to locate just the part I needed and a whole rebuild kit that had everything. $45 for just the housing or $65 for the whole kit. I bought the kit. So after a couple of part run trips and some patience I R and R'd my sterndrive and was back up and running. Chad your shop is a pig sty. Your stuck in the 60's as far as how you run a business and your work is minimal at best. Thank you for being to busy, so that I could see how easy it is to do this common maintenance for a boat. So my conclusion is that after $600.00 bucks spent last year they did not supply professional service. They re-used the old parts that are included in the kit.

It still sucks. Chad is a rip off. 200 bucks to remove water pump impeller. Took me les then 3…read moreminutes when I had to do it myself. What a yahoo.

I called Richie on Tuesday. He didn't call back until the next day and he said he was too busy to…read morehelp me until next week but we needed the boat this weekend. So he walked me through a few things and found the problem my other boat mechanic missed in 3 trips to my place. Better yet, he didn't even charge me for the phone call!!! I am quite impressed with Richie's knowledge. He knew my boat very well even though it is not very common manufacturer here out west. I will be using him again in the future.

Really Bad service he had t my boat for 40 days and didn't even touch it. I would call him to see…read morewhat have he done and he wouldn't answer.i would not recommend him.