Went in late last night with my senior dog who was showing health concerns and ended up choosing to…read morerelieve her suffering and give her a peaceful goodbye. The team made this end of life journey very comfortable for both my dog and I. Gave me all the time and answers I needed during my last few hours with my pup. They made a difficult night easier than expected. Very peaceful. Thank you for your care

Nice people but the pricing on certain things will make your jaw drop. An MRI was $5k so I'm glad I…read moredidn't have to go down that road. They have no shame about what they charge. However they do have great specialists for unique conditions.

My experience here has never been that great, but my last visit may be my final one…read more I arrived five minutes early for my 10:00 a.m. appointment and was not allowed inside until the doors unlocked exactly at 10:00. While five minutes may not seem like much, it feels much longer standing outside in mid-February in Wisconsin, especially when you are nine months pregnant with a large elderly dog who struggles to get in and out of the car. The veterinarian himself is kind and respectful. I choose not to elect every vaccine that is recommended, and he does not pressure me, which I appreciate. However, during my first few visits after moving here, the environment felt sales-driven and somewhat judgmental. Over time that has improved. I will also give credit to their technicians who very much love animals. There is also significant paperwork required prior to visits, including liability waivers and consent forms allowing conversations to be recorded and transcribed into notes. While I understand policies exist for a reason, the overall experience feels very corporate rather than personal. This makes me believe they have a higher office they answer to in regard to liability paperwork and sale quotas. I have lived in multiple places over the last eight years and have used several veterinary offices. In my opinion, their pricing is on the higher end compared to other clinics I've used, and there often seems to be a push toward additional services or treatments that don't always feel necessary.

We took our foster pup Moose in after he woke up that morning with a high fever and essentially…read morecancer bringing our sweet guy into urgent need. They were very responsive on the phone and got us in. Everyone was kind and professional. They evaluated him and he was in organ failure and dying. Our vet was compassionate and kind. They took us through each process and Moose went peacefully when we were ready, over the rainbow bridge. I'm looking for a new vet and definitely considering going to them for our pup's health. Thank you to the staff for all your support and compassion during this difficult time.

Afraid I cannot sing enough praises - our dogs are so excited when they come here. To me, that…read moreyelps volumes! The staff is caring and compassionate. Over the years, we have said goodbye to 2 fur babies, and the entire staff was exceptional. One thing I don't understand - my puppers are so well behaved when we're there, wait patiently, etc. Must be those belly rubs

The vet addressed my dogs ear issue and leg but wanted to charge $82 for Carprofen when its $19…read moreonline. They charge me $10 for writing a script. I wasn't happy that the heartworm script had zero refills however. I ask for approval from the pharmacy and they won't do that and I have to mail it in. The same thing happens for heartworm medication, $10 charge and no refills.

We sadly had to say goodbye to our 16yo dog due to declining health. VCA was able to see her…read morequickly. The staff and doctor gave amazing care to her and showed compassion to us during this most difficult time. I would recommend for VCA for end of life service.

I fail to comprehend why anyone would want to seek employment somewhere they clearly have no…read morebusiness being. Dr. Lisa Karpinski kept an animal in crisis waiting for three hours before finally receiving medical attention. She then proceeded to talk in circles around the issue, rolling her eyes and smacking gum while a dying animal in desperate need of medical attention was suffering. You might as well hand me the euthanasia myself, either she demonstrates either a severe lack of competency or a penchant for abject cruelty and carelessness. Either way, it is completely unacceptable I shudder to think of the many hapless pet owners who bring their beloved companions here expecting honest and compassionate treatment.

They have been taking care of our exotic pets for years now. We trust them very much.read more

We took our conure in for a splint. He ended up with too much anesthesia. He passed away that…read moreevening. He was only 4 and very healthy. We only took him there for an injury to his leg.

Seem nice, but very disorganized. Which is forgivable because vet clinics can be very pressed for…read moretime. However, ALWAYS ask for a price first at this vet. They have very high prices, seemingly because they outsource many services. With the disorganized aspect and the attempt to rely on outsourced services you end up paying top price for disjointed care. Unfortunate.

i've been bringing my cats here for eight years, and the veterinary care, customer service, and…read morededication to the wellbeing of my furry friends has kept me going back. Extraordinary care!

Smaller store but good for convenience and time but really expensive for my taste . Staff was…read morefriendly enough and maybe they're short staffed

Do not take your golden retriever to be groomed here!!!! It is about to be winter and Paacha gave…read morehim a summer cut. Way too short for the up coming winter months. Completely shaved his groin area and now it is very irritated. Also got water in his ears and gave him an ear infection. All of this came up the very next day. In the past we would take him to the pewaukee PetSmart and it was much better.

Stay clear of this place unless you have an aggressive dog that can defend him/her self. We have 2…read moremedium sized standard poodles that have both been seriously hurt while boarding or attending daycare. I'm not saying my dogs are perfect but if dogs are fighting, they need to be stopped. I won't type a dissertation here, I will let the pictures speak for themselves. Vet bills exceeded $600 which were our responsibility. The dishonesty is what should shut this place down!

I brought my senior dachshund Minnie for a quick nail trim and file and I am glad to find the…read morewonderland! I will be back for nail trims/grooming and if I ever need daycare this is the only place I would consider.

I take my 3 year old teddy bear mix to get groomed every 6-8 weeks, they always do a great job!read more

Dirty and unsanitary. Overpriced for what you get. Not sure what happened but this place really…read morewent downhill.

Scam. They Sell Fake Emotional Support Animal Letters. It is illegal to sell fake doctors…read moreprescriptions without doctors knowledge. Doctor should speak to a patient in order to prescribe any medication or ESA letter. Stay away, fraud!

Warning! Do not use if you are in a rush or expect your messages to be replied to in a professional…read moretimely matter. I had to cancel my service before i could even get a product from them. Not only have i cancled but since i have it has been impossible to contact them regarding my refund which makes me believe that they have no intentions of resolving my issue. Please do not use! Im out of $67 for no service and no response.