Love that it's a family business that takes pride in their work. They stand behind their work and…read moretreat everyone like they are the must important customer to them.

Requested a bid for replacing two windows. The estimator never showed up or called nor did the…read moreoffice return my voicemail. I've used them before but will not do business with them again.

Amazing. Great experience Gave me a fair price and great job. I have used him several times.read more

Franklin of USA Glass was fantastic, we couldn't be happier…read more He installed shower glass into two bathrooms for us and made a suggestion that worked perfectly. We're so happy with the results and grateful that he suggested the slider door that looks great! Franklin is the perfect small business owner who cares about his work and is an expert in his field. Pricing was fair and he completed the install quickly, just as promised. We definitely recommend USA Glass and would happily use again. Thanks Franklin!!

Very rude customer service skills. Sent a very kind email. I'm at work, so when I couldn't answer…read moremy phone, I received an email back saying.. "your ai phone receptionist leaves a lot to be desired". What kind of business responds this way?! So rude! Then when I called back, and talked to someone, they refused to recommend a price because they needed to see it in "person". Even when I sent clear photos with only one piece broken. I received a "you can go somewhere else". Such rude customer service!! Avoid this business, and give your business to another glass repair shop.

These guys are the BEST! They have honed their craft to magical!! They have repaired several…read moreitems over the years for me and I trust them with the most precious of items.

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

I took a piece of trim to the glass shower door for replacement. The lady initially said she didn't…read morehave anyone to cut it. The man sitting next to her got up went to the back and 5 minutes later I had the new piece of trim in my hands! Thank You so much.

Requested the frame plastic for my shower door. The pricing was awesome. The quality was…read moreoutstanding but it was not the correct fitting and they close at 5PM. Phone the following morning to get the incorrections corrected and they were so friendly and apologetic. Made this venture awesomely smooth. Will add photos once I apply the product to the glass shower door.

Call for quotes and services. Mobile company that will come to you. They do all different kinds of…read morewindow.

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

This was a great company to work with. Response time was almost immediate to my initial call and…read morethey finished my project with a speedy turnaround time. They were thorough, patient with my questions, and double checked with me about edging and cuts before actually proceeding. I would definitely recommend them to work in any home. In fact, stop looking at other company reviews- call these guys!

Such great guys! The top piece of glass on my bar cart shattered so I brought the piece for them to…read moremake a copy with thicker piece so the same thing won't happen again. They were so helpful, quick and fair pricing. Definitely will be using them again if I ever need another piece of glass done! Thanks LL Glass & Mirror!!