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    Services - Vegas Pool

    Pool maintenance

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    Recommended Reviews - Vegas Pool

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    2 months ago

    These guys are the only company that I have used and they do great work! Highly recommend for pool service

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    Ask the Community - Vegas Pool

    Big George's Pool Care

    Big George's Pool Care

    4.3
    (21 reviews)

    -- Extremely Disappointed and Frustrated…read more I rarely write reviews, but I feel a responsibility to warn other homeowners about my experience with Big George's Pool Care. After a detailed and explicit conversation with the owner about not cleaning the filters on the road (due to HOA rules and the mess it leaves behind for me and my neighbors), they completely disregarded my request and did it anyway. This was not only disrespectful but also a clear violation of our community guidelines--something I made very clear upfront. On top of that, my spa was clogged for over a month, which I had to constantly bring to their attention. The clog caused a severe calcium buildup that destroyed the look of my tile. Instead of taking accountability, the owner brushed it off with, "Calcium builds up over time," and said I would need to pay another companymore to remove it. That's not just poor service--it's negligent. I've lived in my home for 7 years and never had buildup like this. My previous pool service would catch early signs and make recommendations before it got out of hand. Big George's took no such proactive care. Now I'm left with a spa that's downright ugly and embarrassing, and frankly, I feel taken advantage of. What was supposed to be regular pool maintenance turned into a costly headache. This is not professional service. This is a warning to anyone considering Big George's Pool Care: look elsewhere unless you want to clean up after them--literally and financially.

    Maybe you're desperate for good pool care as so many are in SE LV but this isn't it. It COULD be…read morebut it's not. Website is idealism not reality. As other reviewers said, new customers think you found a keeper, but soon service deteriorates. Zach, Billy, Darren are great; the owner, Adam, is pool-knowledgeable but poor business growth planning brings on new customers at expense of losing old. After awhile, when you have a problem, Adam is busy going to potential new customers the 'cute dog' theme trucks attract and his guys are limited in what they can do and time they can spend just when you need your pool sparkling / working. I rarely write reviews. Be warned.

    Vegas Pool - poolcleaners - Updated July 2026

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