The ladies at the front desk were so nice even though she couldn't find my moms paperwork. My mom…read morecame here for a follow up since she was in the hospital for her arm being sore constantly. I wouldn't recommend coming here because if you have a patient only rule it should apply to everyone. It shouldn't be only applied to certain patients I'm not a person who throws discrimination around lightly but I definitely felt discriminated against. She let the other patient in with her mother but I wasn't allowed to go in with mines. If I could've done zero stars I would.

Very caring and efficient staff and the doctors are great !! Appointments are scheduled quickly …read more Everyone is so pleasant.

Friendly and helpful staff. They take most all insurance. They are the best at making your legs…read morefeel healthy again.

I have been going here for a few weeks and just had a procedure done this week. I would totally…read morerecommend this location. I love Cathy, the nurse. She is such a breath of fresh air when it comes to nurses. The receptionist is amazing. She is always so sweet. I had Dr. Hart for my procedure. He was very nice.

Had an unexpectedly great experience this past Wednesday morning - Dr. Hart of Vascular Vein…read moreCenter, performed a flawless laser ablation for varicose veins in my left leg. The procedure went very well - no significant pain or discomfort. Both Dr. Hart and his team told me exactly what was happening every step of the way. They told me what to expect for the next 3 days - and I felt exactly how they said it would. Took the wrap and dressing off this morning. There's almost no bruising, can't even see any puncture marks - just some minor swelling. A great result from one of the nicest, most caring and professional team in the Villages. My sincere thanks to the whole team at Vascular Vein Center in the Lake Sumter office.

Love Dr. Martin. He's so kind and is so personable. He always comes in with a smile and explains…read moreexactly what he's doing during a procedure or injection. He, also, always checks up the next day to see how you are doing and if you have any questions. The woman at the front desk, sorry, I dont know her name, knows me when I walk in. All the staff is so nice, especially Sean and Lauren. They make every visit comfortable and, dare I say it, enjoyable. I would definitely recommend this place to anyone looking for a vein and vascular center

The staff and Doctors are outstanding!! I've been going to them for 4 years now and have…read moreappreciated warm, compassionate, care. I feel confident in the abilities and work they are doing. I drive an hour and a half to see them and its worth it.

Had sclerotherapy done. i do not have many spider veins. Rodney the ARNP there should have gotten…read morethem all the first visit, I really did not have many. went a second time and $600 later still have spider veins. do not go to him, he can not hit the vein to save his life. I had so much of the solution in my legs and not in the spider veins. I will be going elsewhere. Will never step foot in that office. He ruined any future business I could have had with them. Plus he's inappropriate with comments and asks personal questions.

The owner is not just knowledgeable, but he is very honest! He showed me what he would do to…read morecorrect the problem and got the task done to my satisfaction! I would recommend this group anytime. David Pitchko

DO NOT TRUST these people to do any laser treatments on you, they will scar you. They are not…read moredermatologists and are not trained correctly to use the lasers in their office. I had a treatment done on my face, which I had done many times with other providers and never had any issues. The day after the procedure I had burns and blisters all over my face, which became infected. Francesca, purposely burned my face, and gave me 3rd degree burns. After the procedure, she asked if I was allergic to Sulfa, which is used for burns, I'm allergic to it, and I wasn't given an alternative prescription until 5 days later, and if she had bothered to look in my file, she would have seen that I was allergic to it. Dr Lackey is no better, he can't tell the difference between an infection and an allergic reaction, and relies on cultures, which don't always work. After seeing them for a month, I wasn't improving, I had to go to a dermatologist, as soon as he saw me, he gave me all the proper medications. The dermatologist confirmed everything Dr. Lackey and Francesca prescribed me and were telling me to do was wrong. Because of the burns I have an inch long scar on one side of my face, a ¼ inch scar on the other side, and a 1/2 inch scar on my chin. The shape of my nose has changed, and my face will never look the same. Save yourself the grief and misery and go to a dermatologist or plastic surgeon who are properly trained, I wish I had. Also, their vein treatments are not effective, they wrap you in an ace bandage afterword, that does nothing, every other provider uses compressions stockings after sclerotherapy treatments. Their total business in a scam, and takes advantage of patients, this business, along with all four of their locations should be shut down.

The entire office staff at Florida Vein Center in Bradenton is extremely kind. Every visit I have I…read moretell this to those I know. The leadership is clearly leading the staff to give exceptional service and when the staff is lead well their professional kindness to the public is contagious. I am happy with the work that has been done on my veins and Dr Richter is very patient and personable during the procedure and has provided support and advice to me when needed from his cell phone. Great job directing the entire staff at the office to make the patients feel appreciated and cared for. It is a pleasure each time I am in the office for my treatments and it does not go unnoticed. Thank you!!

I cannot say enough about the customer service this office in Bradenton provides from Katrina to…read moreAngela, their assistants, the receptionist, are so pleasant and very professional. Their customer service is above and beyond. The reason for my 3 stars was for Flor, the office manager who was condescending in her answers and obviously not trained to diffused situations but scaled a simple concern I had into an upsetting issue caused by her unprofessional responses. Otherwise everyone is professional and caring. I will certainly recommend to go there. If you have a question or a concern make sure to ask the doctors or their assistants before you leave the office, and you will leave more than happy. Thank you Katrina for addressing my concern, You are wonderful.

Office experience: Nice and clean lobby with plenty of seating. The temp in office is 74…read more Receptionist, she is all business. She gets the job done. She won't let the driver leave if the patient is taking a Valium! No joke! Parking Lot: This gets 2-3 stars. There is not enough handicapped parking for the people they serve. My dad uses a walker and needs to park close to the facility. When we arrived for his appointment there was no close parking except for the "doctor's only parking." I made the suggestion to the front desk receptionist that maybe they could find parking further away to allow their patients closer parking spots. I'm posting this review now in hopes they will see this and consider the change. Time: From a Caretaker perspective....You have to stay with the patient during their procedure and you cannot leave the property. When we arrived we were told they were running "30 minutes behind", however, it was over an hour wait with no apology! I work full-time and need to be at work. Service: Based on our last visit, there was a man who walked with us to the car and assisted helping me get my dad in the car. I give him 5 stars!!!

My experience with Dr. Dovgan's office was extremely disappointing, not because a mistake was made,…read morebut because of the complete lack of accountability and basic courtesy afterwards by the receptionist that I dealt with in the office. My appointment was scheduled for 24 August as a new patient, however, I received a call last week to confirm that my appointment was actually scheduled for 27 July 2026 at 11A.M. When I questioned the woman whether the new appointment date was correct, I was reassured that it was correct. I rearranged my schedule to accommodate the new appointment date. I drove to the office arriving 20 minutes early as directed to complete my new patient paperwork, only to be told by the receptionist that my appointment was actually scheduled for 24 August at 11 A.M. and I would not be seen until then. Mistakes happen, and I understand that. When I asked the receptionist why I had not received a phone call to explain their mistake, she responded that she was busy all morning dealing with insurance issues for another patient. To which I responded, a phone call would have taken two minutes out of her busy morning to let me know. What defines customer service is how those mistakes are handled. Unfortunately, Dr. Govgan's office chose not to take responsibility or show any empathy or professionalism. I left his office feeling dismissed and inconvenienced. If this is how they treat patients when the office is at fault, I cannot recommend them. Sincerely,

This is the most caring doctor that listens to every single thing you know he needs to hear. He…read moreactually cares about what you are going through. Dr. Favilli and his staff treats you with respect and care. You feel like you're family. When you leave his office, you feel like he cares for you.