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    Velma Cooper, DMD

    5.0 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Velma Cooper, DMD

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    17 years ago

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    Park Place Dental of Durham

    Park Place Dental of Durham

    4.5(15 reviews)
    0.4 mi

    I transferred dentists as part of a move from Raleigh to Durham and based on a referral from a…read moreneighbor. Unfortunately, we did not have a good (net) experience. We are a family with fairly healthy teeth, practice regular hygiene and dental cleanings, and had no significant issues 10 months (long stretch due to Covid) prior at our prior long-term dentist--upon seeing Dr. Gaddis, multiple cavities, root canals, and others services were promoted, many of questionable need. Pros: Good location, nice office, new equipment/technology, thorough hygienists, nice staff (for the most part), good bedside manner (for the most part) Cons: 1. Wife was referred for THREE root canals, ALL of which our endodontist told us he has no idea what Dr. Gaddis was referring to. Gaddis also referred us (like all her clients) to an endodontist that has many poor reviews, which was an early red flag, and why we ended up selecting our own (that is highly reviewed). It also raises the specter of potential quid pro quo between the two practices. 2. Gaddis told me my daughter needed sealant because of her baby teeth cavities being an indicator for her proclivity to cavities. When I said my prior dentist told us baby teeth are not a good indicator for cavities in permanent teeth (because they're weaker, less enamel, etc), she said "I don't recall hearing that in school". After a quick Internet search, I confirmed it is well known amongst professionals in the field that baby teeth cavities are NOT a good indicator for the health of adult teeth, leading me to conclude Gaddis either doesn't know some fundamental facts in dentistry or is intentionally discarding what she knows to promote more services (consistent with Con #1)...either of which is not good. 3. Front office staff can be a bit edgy/dry/cold...not outright mean, but not generally warm, like our prior practice. It's not a deal-breaker on its own, but coupled with the other issues not helpful. We were really hoping that we'd found a new dental home and allowed benefit of the doubt several times, but ultimately too many red flags have pushed us back to our prior practice until we can find a better local option.

    I have been seeing Dr. Gaddis since she first went into practice out of dental school. Dr. Gaddis…read moreis a very, very good dentist! Always prompt, always caring, and always great. The office and office staff are as good as I have ever seen. Dr. Gaddis recently saw me for an emergency crown. Worked me in - same day- in and out- perfect. My Father was a dentist, and He would be very proud of Dr. Gaddis' work and professionalism! If you need a dentist- look no further!

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    Park Place Dental of Durham
    Park Place Dental of Durham
    Park Place Dental of Durham

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    Jamel McDuffie, DDS, PA

    Jamel McDuffie, DDS, PA

    2.8(25 reviews)
    0.0 mi

    I was a patient here for almost 10 years, and somehow it ended with a sheriff's deputy showing up…read moreat my house over a disputed balance. No certified letter. No serious email saying, "We need to get this resolved." No real attempt to sit down and sort through the billing and insurance issues. It went straight from confusion to court papers. The case was later voluntarily dismissed, but then the account was sent to collections. There's also been a revolving door of hygienists and office staff. At one point, a very young family member--either still in high school or freshly out--appeared to be running the office. I'm not blaming one young person for everything, but putting someone that inexperienced in that position says a lot about the judgment behind the scenes. After watching employees come and go while the same problems continued, it became pretty clear to me that the issue wasn't just the latest receptionist or office manager. The problem seemed to come from the top. After nearly a decade, I expected a phone call, a letter, or even a harshly worded email before the sheriff entered the storyline. Apparently that was too much to ask. Keep every receipt, check every insurance claim, and get everything in writing. Based on my experience, I can't recommend this practice.

    I had a good experience; quality of care was good. However, My sister who was a client before me…read morecalled to reschedule an appointment because she was ill. The receptionist was very unprofessional and rude. My sister was sick and unable to drive and take her daughter. Have some empathy.... I will no longer be using their services.

    Vincent Allison III, DDS, PA

    Vincent Allison III, DDS, PA

    4.8(5 reviews)
    0.1 mi

    THANK YOU!!! I hate to start my review by ragging on another business, but I had a nightmare…read moreexperience with Aspen Dental, and Dr. Allison restored my faith in dentist. My previous dentist told me I would have to pay over $7k in a deep gum cleaning because of severe bone loss. I only went in for a cleaning, which they didn't do because they said my issue was so severe. Dr. Allison cleaned my teeth, went over my X-rays and assured me there was no severe bone loss. I'm still in shock. I'm definitely coming back, and thankful for the referral Also, there was a woman in the office that was upset things were taking so long for her (and it was he own fault). The staff was incredible, but please make sure your insurance info is sent over before the appointment to help them out.

    This was my first dentist appointment in four years, and I couldn't have asked for a better…read moreexperience. I'd been neglecting my teeth, so I was pretty nervous, but Dr. Allison's office made it as painless as possible. I've always been to a dentist where the assistant cleans your teeth, and the dentist comes in afterwards to check her work. This was definitely not the case with Dr. Allison. As soon as I finished x-rays, he came in and thoroughly cleaned my teeth, catching some areas of concern that my previous dentist had missed. My teeth look the best they've looked in years, even when I was going to the dentist regularly. He gave a thorough, honest assessment of my teeth, without trying to charge me for unnecessary procedures. The staff was friendly and helpful. I was very pleased, and will definitely make this my regular dentist.

    Velma Cooper, DMD - generaldentistry - Updated September 2026

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