Great customer service and really good bikes. My wife and I…read morerented Trek e-bikes for the day and it worked out visiting wineries along Dry Creek Road. Call or book ahead online

There are not enough stars for this review!…read more Every bit of this outfit is outstanding. The staff is friendly, informative and patient. The equipment is ideal for the area, with plenty off choices for more intense rides. The options for "trails" are urban for the local area, and north and south for the Wineries. We had a package deal that has a guide for the first day and on our own for the second day. Our guide, Taylor, was way cool. A local farmer/roadie/ San Fran local, with keen intel on the farming/bio-dynmic/ foodie/ family history. He clearly has a great history and relationship with the folks we stopped at and every bit was personable and flexible. He had an excellent read on the strength and weakness of the group. Overall, we did a gentle 20 miles on cushie bikes and drank a touch more wine then is good for willfully concurring the hills. We had a group of 6 and took a north loop that peaked at Quivira with the most spectacular bio-dynamic gardens. I mean bees, pigs, chickens and just the coolest raised beds I have ever seen. Seriously, I could happily retire and intern here. Our second day, was on our own on the southern route, me thinks just about 23 miles. My Aunt made it to Porter Creek (not on purpose) but I peaked at Thomas George Estate. We followed recommendations and lunched at Arista. Worthy!!! This is another heaven on Earth spot. It is not over rated. My only small complaint, on the second day (far beyond the control of the good folks at Wine County Bikes was the aggressive construction truck drivers. Mind you...there is a consistent "you're going to get hurt bad if you come off the road" with no clear bike lane. With that said the greater majority of cars, albeit fast, are very good about dealing with "tourist bike riders". Highly recommended!!!!!!

I connected with Carolin a few months after I started cycling. For our first ride together, we went…read moreacross the Bay bridge to Treasure Island. On our way back, my fear of falling on a busy street came to fruition. Carolin was so great, she made sure that I was OK and then checked to make sure nothing on my drivetrain was bent or harmed during the fall and explained what to look for and why it was important to check. Since our first ride, I have continued to join in group rides and she has been nothing but encouraging. Carolin takes the time to explore routes so that when it's time to be the fearless group ride leader she knows the ins and outs of the route, where to stop for water and the best stops for pastries. When I first started out, climbing hills was so intimidating... but ride by ride Carolin helped me get into the right mindset through introducing me to new hills, challenging me to repeat familiar ones with bigger efforts and even sneaking in extremely challenging ones as surprises. She will hang back on climbs when she sees that I fall behind to make sure I'm doing ok and lift my spirits if I need it. Carolin has supported me through my cycling journey through always being available to answer questions about maintenance, gear and ride recommendations. She motivated and supported my latest endeavor of dismantling and reassembling my bike for traveling and could not have done it without her! Entering a higher barrier, male dominated sport is challenging as is. I am so grateful for Carolin not only welcoming me into this amazing community that she is building in the Bay Area but also to be able to relate to as a woman cyclist. It's very special being able to have that and her dedication to create a welcoming environment for women. 15/10 would recommend riding with Carolin for a welcoming community and for support towards your goals (and goals you didn't even know you had)!

Carolin is an inspiring cycling mentor and I've learned so much from her on so many different…read moreaspects of cycling! I, like many, have been cycling much more often since the pandemic. I've learned that while one of the best aspects of cycling is how accessible it is, there is so much to learn and dive into regarding riding safety, riding in groups, and bike repair/maintenance. Enter Carolin with her expertise and passion on all of these aspects! After going on several rides with her, I've found myself riding more safely, more confidently, riding in groups more effectively, and just riding overall with more stoke! She's also given me great advice on bike maintenance and traveling with a bike (although I'm a mechanical engineer, I knew embarrassingly little about bike maintenance, and Carolin's passion and can-do attitude are infectious). She also takes rad riding pics as the attached photo shows :) Highly recommend riding with Carolin if you want to improve your cycling, maintenance, or just share your stoke with a fellow passionate cyclist.

i've been doing things that add more novelty to my life. This fit the bill perfectly. My cousin and…read moreI took our gondola ride on Lake Merritt, at 6 pm just as dusk was setting in. If you live in the Bay, this is a must. It's a very romantic experience, soft and feminine. I absolutely loved it. You can bring your own wine and food. The dock that you take off at is located directly outside of a restaurant with excellent food. We had the privilege of being the last ride of the day and meeting the owner who was an absolute magnificent human being. He even played a song for us on the guitar. All around great Service and great experience. Loved it.

We had the most magical time celebrating my boyfriend's birthday with Dolce Vita Gondola this past…read moreSunday! From start to finish, everything was charming, and full of joy. Our guests enjoyed enchanting gondola rides through the water--everyone was blown away by the experience! The gondolier, Amelia was friendly, fun and engaging- she added the perfect touch of Venetian romance to the afternoon. The venue also allowed us to live music by the incredibly talented Rob Reich--his performance created the perfect addition for dancing and celebration. There's something unforgettable about dancing by the water, surrounded by friends, music, and the glowing warmth of the sun.

Great service and excellent communication. We will miss them when they close. Parking is a pain…read morethere but they're worth it.

Greg gave me really helpful expert advice, and ended up recommending a different another shop. I…read moredefinitely felt bad not giving this dude my business! I usually work on my own bi, but occasionally I ask a real mechanic to tackle stuff. In this case, I had a home tubeless setup that failed twice. I called Greg, and he asked me all sorts of questions to help determine the cause of my problem. I explained that the tire was seated properly, and it was previously holding air just fine. I also improvised a valve by cutting one out of an old tube, and we determined together that was probably the culprit. My rims take tubeless Schrader valves, which is pretty rare, but I tend to take this bike on multi-day trips, and being able to pump up my tires at any gas station is a huge advantage. I also had an overnight bikepacking trip coming up in a few days. Greg didn't have the necessary Schrader valve available to fix my wheel at his shop, but he recommended another shop that might. I called the other shop, and they luckily had the part that I needed, so I was able to go get my wheel sorted out the same day! I will definitely call up Greg again the next time I need someone to work on my bikes.

This place is awesome! We walked right in and got bikes with no wait. The service was so nice…read moreeveryone was friendly and energetic and overly helpful! The bikes were super easy to ride. When we got to the ferry I unlocked our bikes in a hurry to catch it and one bike fell over breaking off the screen and we couldn't ride it so we called and they got us a new bike right away and only charged the cost of the part which was cheap. Sender was an amazing employee and so was Jeremiah they really helped with the bike issue and reassured us it wasn't a big deal, really appreciated that!

Came to Bay Area to visit family from Las Vegas and had an incredibly amazing time renting from…read morethis company. From start to finish everything was handled exceptionally! Rented an e-bike and trailer for my 7yo child. We drove all the way from Monterey, was informed of every detail in a timely manner. Marcus on Ryan were incredibly helpful and went above and beyond! My son and I will be returning soon, as he says he wants to ride "his own bike" next time =P

Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

I wanted to share some feedback regarding the Pedego Bike Shop in Livermore based on my recent…read moreexperiences. While the shop appears to excel in its core rental business--reflected in consistently positive customer reviews and a strong reputation for providing a smooth, enjoyable rental experience--the same level of performance does not seem to carry over to its sales and customer communication practices. In particular, the sales process felt less organized and attentive than expected. Communication around product availability, follow-up, and overall customer engagement could be improved to better match the high standard set by the rental side of the business. Clearer, more proactive communication and a more structured approach to sales would likely enhance customer confidence and satisfaction. Given the success of the rental operation, there is a strong foundation to build upon. I would suggest that by aligning the sales activity that has been primarily driven by the 2025/26 AVA rebate program to closely match what has been demonstrated in rentals would significantly strengthen the overall customer experience. In addition it appears based on investigation additional costs to consumers ( shipping and to some users higher assembly costs) were added when submitting a sales request via the AVA program. Based on these experiences I would not recommend using Pedego for the reminder of the 2026 AVA program.. I hope this constructive feedback is helpful and contributes to continued improvement.

What a phenomenal experience! I surprised my husband with a Fly with Friends experience. No flights…read moreexperience needed, a pilot goes up there with you. Alexis took care of the takeoff and landing, and did an excellent job coaching my husband during the flight. I recommend this for anyone that wants to try flying and/or see the Bay Area from through new eyes'

Great experience with Alexis- he was super friendly and informative. We enjoyed our time up in the…read moreair.

Purchased a Groupon, and snagged a great deal! I highly recommend renting a bike from this…read morelocation. I read all of the complaints/negative reviews on Yelp before I got there, and I was very pleased and satisfied with the customer service. The top complaints (such as the 2 hour minimum rental, $10 fine for returning bikes to a different location, etc) were clearly highlighted (literally with a highlighter) on the waiver or verbally reminded of. I can definitely see how people will miss this information...if they aren't paying attention (not the employee's fault)! The employees were very patient and personable, and answered any questions we had. They gave us great tips such as the best scenic routes, easy directions, and even showed us how to properly use the bike locks. The front pouch on the bike was big enough to perfectly store a small crossbody/purse and a water bottle. I definitely recommend touring the Fisherman's Wharf, the Palace of Fine Arts, the Golden Gate Bridge, and everything in between- on a bike. We had SO much fun, and we were able to tour the area at our own pace. The little map on the bike was very useful!

Arrived at the first Bay City Bikes a block away and was told to go to this location because I had…read morea Groupon, not a huge deal. However, when I got to the rental shop, I was charged an extra $45 per e-bike, even though I booked the Groupon while chatting with one of the employees who said the Groupon would cover e-bikes. Employee tried to help us by giving directions to Lombard street and he told us we wouldn't have to struggle with the hills because of the e-bikes. Ended up walking the bikes uphill 2 blocks because of his directions. He also said his route would have bike lanes but there were none and we had to bike on the street or the small sidewalks BIGGEST THING: He never explained how to turn the bike light on, I thought it would be a simple click but the e-bikes had different light operation. One of our bikes didn't even have a light. It was so dangerous for us and we had to bike in the dark. I don't understand how you could give bikes out like that and not even check to see if there is a light, not to mention if it's operable or not. TLDR: No bike light, up charge, poor directions

What an amazing experience! Absolutely breathtaking views of Napa Valley!…read more The pilot and crew were fantastic! They operate like a well oiled machine and focus on your safety and your happiness

Overall we had a good experience. I wish they would've…read morecalled us sooner to tell us what time they were picking us up. I ended up calling them the day prior to make sure what our pickup time was. She told me they don't usually call until the afternoon of the day prior. They picked us up from our hotel and brought us to the meeting location at 6am. Coffee, water, tea, muffins, and granola bars were available. The muffins were very tasty. There was very minimum communication. They never said what time we would be leaving. They gave us a bathroom reminder and then a long wait and then suddenly it was time to go. They fit a lot of people in a small waiting area. Which is outside btw. The staff was nice however, the person calling names for groups said our last name so wrong we didn't even know it was us and she was so quiet you could barely hear her. If you're in a later group, you will have a long day. We were in group one and got back to our hotel by 9am and other balloons hadn't even landed yet. Our driver, Bailey, was so sweet and nice. Our pilot was Chad, and you better hope you get him. He was informative, funny, nice, communicated well and considerate. Once we went to the launch site, it was a 20-30 mins wait for the balloon to be ready. We were in the air for about a half hour. We landed and then the vans came to get us, brought us back to the meeting location, and the our hotel. We had a good experience. Plan your day accordingly as you might not get back to your hotel until 930-1030.

Our group of twelve spent time wandering around the Haight-Ashbury area with Adam, stopping along…read morethe way to sample a mix of craft beers and specialty cocktails. Even though I live in San Francisco, I'd still suggest this experience to tourists or locals who want a deeper look into the city's brewing and cocktail scene.

My boyfriend and I have gone on 2 of the 3 tours offered by SF on Tap. Safe to say, we're big fans!…read moreThis review is for Haight and Fisherman's Wharf tours. Last year, we signed up for our first combo tour: Alcatraz + Haight walking tour. Due to the 2018 fires, our SF trip was severely affected, including the cancellation of the Alcatraz portion. The walking tour was still made available at our own risk given the horrible air quality, but SF on Tap staff were very flexible, refunded our Alcatraz portion, and still conducted a great walking tour led by Lina. The history we learned, the beer knowledge, and the breweries we visited was fantastic. By the end of the tour, our little group was happy, tipsy, and chatty. It was a great first experience! So this year, we went back to San Francisco and did the Alcatraz + Fisherman's Wharf walking tour. Weather was fantastic this time, and the process for getting our tickets plus the actual day of activites was seamless. Prepare for a long day of walking if you do the combo tour. Dress comfortably and wear very comfy shoes. We did the Alcatraz audio tour, which helps you cover the main portions of the site, but there is definitely more to explore, so don't anticipate being able to do it all when you have to be back on shore with time to spare for lunch plus arriving for the 2pm beer tour. So....plan your morning accordingly. After Alcatraz, we had lunch at Boudin at Pier 39 then took a 5min Lyft ride to Ghirardelli Square for the start of our Fisherman's Wharf beer tour. Our guide was Dylan. Dylan did a great job and took us on quite an adventure through Fisherman's Wharf and Little Italy area. Although the beers on this particular tour were not my favorite (except for the barley wine and sour at the end!), I appreciated deepening my knowledge of the neighborhood and of course....brewing! I also love the intimate nature of the tour, like when we get to the breweries / pubs, and there is already dedicated space for us to sit, enjoy, learn, and drink! Dylan did his best to personalize our beer options to our tastes, so that was much appreciated. At the end of the tour, Dylan provided some fantastic dinner recommendations, since the tours end by 6pm. Trust me, you will be hungry! Both Lina and Dylan provided us with memorable craft beer experiences. My boyfriend and I look forward to going 3 for 3 and doing the SoMA walking tour next year! We are true SF on Tap fans!! You won't regret booking with SF on Tap, especially if you want a personalized craft beer experience and want to learn about the city's rich history and the details of brewing.