Dr. Mazzara is a crook, he performed surgery on my left shoulder and the problem was from my back,…read morehe claims I had a severely torn rotator cuff. Let me tell you that the same pain is still there and my left arm and shoulder is WORSE than it was when I saw him. I complained to him after surgery of the same but worse pain and he told me "there is nothing more I can do for you surgically". I took my chart and walked out and saw Dr. Czarnecki in Glastonbury who is top notch. He told me that there was so so much scar tissue from the surgery that Dr. Mazzara should of scheduled me for a arthroscopic release and manipulation with anesthesia. Dr. Czarnecki scheduled me at UConn in Farmington with Dr. Robert Arcerio who performed the release and manipulation with anesthia, the procedure was a success. Dr. Arcerio warned me though that I have bad arthritis in that shoulder joint. STAY AWAY FROM DR MAZZARA, HES ALL ABOUT THE MONEY AND NOTHING MORE. HE'S A CROOK!! I see others agree with me.

I have been to this Dr. twice. The first time I waited 45…read moreminutes beyond my appt. time to be seen. Then. His assistant came in to apologize for the wait, I waited another 15 minutes. I went again for a follow, I waited for 1 hour and 15 minutes in a room. I finally left wothout being seen. I won't be back.

Avoid this practice at all costs. They expect the patient to make appointments on MyChart which is…read morevery difficult to access. When reaching the call center, they are very unprofessional and rude. When address and insurance numbers are on file, why waste time with those questions. Audio was very poor , could not hear the receptionist

Front office staff lies to patients. Call on Monday 10/7 after being told by the pharmacy that I…read moreneed to contact my physician to refill. Called and spoke to Linda who advised that she would send the request to the physician. After no response or action, followed and spoke with Kayla who said that since I hadn't been in recently, they won't refill the prescription. Nobody from the office had alerted me to this prior to running out of my prescription. Asked to speak to a manager and was told that somebody by the name of Erin would call me back. After asking for Erins last name, I was told that she was new and not a single person in the office that can tell me her last name which is obviously a lie. After hundreds of poor reviews, its amazing that Pro Health Physicians hasn't made any effort to course correct. After speaking to nursing manager Kelly Clancy, she confirmed Erin is the office manager. Any problems with the administration at that office should be directed at those two.

If anyone ever needs to go to physical therapy for any reason, I HIGHLY recommend going to Select…read morePhysical Therapy, specifically the Manchester office. I was hardly walking from my sciatica a month ago and went in there with a 9 out of 10 pain level, 8 sessions later and I'm at 1 to no pain at all. They gave me all the tools and resources I need to do my stretches & exercises at home and they are just all around great people that I am so grateful to have met. I had sciatica for almost 10 years now but pregnancy made it so much worse, I went to PT at ProHealth years ago and it was horrible compared to these sessions I just had. I learned not all PT offices are the same that is for sure. Had to put that out there and if you are pregnant or get pregnant and have sciatica, tell your OBGYN you want physical therapy. My doctor was ready to tell me to deal with it for the third trimester and I'm so glad I pushed for help. You don't have to deal with it, pregnant or not.

Like having your gym coach give you physical therapy. Hokey as fuck!…read more And even though they have your HSA card on file, they don't actually charge your card for the full price! These assholes sent me to collections even though I had my card on file and signed a receipt every day. They're a truly shitty company. They'll fuck you over due to their Ignorance

I was disappointment with my experience at the Orthopedic Walk In practice on Ensign Drive in Avon…read more After a clear shoulder injury and severe pain, conclusions were quickly jumped to and comparisons made to patients who are decades older than me, rather than on my actual history and symptoms. When I later had the follow up with the Orthopedic Physician, my concerns were again not fully heard, and the evaluation relied heavily on the PA's initial ( and incorrect) assumption, instead of reassessing my condition. Advanced imaging was initially refused, and I was sent to Physical Therapy. After months of limited improvement, imagining was finally ordered and showed that the initial assumption was wrong. Patients deserve to be listened to, have their concerns taken seriously, and to receive thoughtful, individualized care. Relying on age based comparisons and repeating unexamined assumptions can lead to delayed diagnosis, prolonged pain, and unnecessarily/ incorrect treatment.

This review is for the Avon location. I went in with high…read moreexpectations ! By the end of the day I realized, there were some definite downsides and disappointments. Yes it is walk in and somewhat fast to get looked at, but you pay a price for this, you are hurried thru so they are not thorough in there examination and diagnose the most obvious condition but not the causes and not if you have multiple things going on at the same time. And watch out for the things they may offer you that are in house and not covered by your insurance.

We have had a wonderful experience there. My Mom has been in several times and each time the care…read morehas been amazing - thoughtful and kind. The staff really cares and is eager to implement ideas that may help the patient return to their baseline or better.

Good Evening All, I am writing to bring to your attention…read moreseveral incidents that occurred during my mother's stay at your facility, which I believe require further review and action. I have outlined the key situations below: Thursday, May 22, 2025 - Cellulitis Diagnosis and Treatment: On this day, my brother Andrew and I noticed that our mother was not feeling like herself. Andrew observed that her legs felt like they were on fire. I immediately informed Dr. King, who briefly examined her and diagnosed cellulitis, but did not provide any further details or explanation. Later that day, another provider confirmed the same diagnosis and began antibiotics, but there was no improvement by the following day. I then requested more aggressive treatment. The provider suggested starting ceftriaxone, but it took over two hours for this to be administered. After that, we saw significant improvement by the next day. (pictures attached) Friday, May 23, 2025 - Bathroom Assistance: While visiting Ruth, she needed assistance to use the bathroom. Winston, who came to help, initially assisted Ruth onto the toilet, but then left to tend to another patient. He was gone for so long that Ruth became distressed and started to cry. Despite pulling the emergency cord, no one came to assist her. Fortunately, another nurse eventually arrived to help, but this delay caused unnecessary distress to my mother. Request for Air Mattress: On Thursday, May 22, 2025, I requested an air mattress for my mother. I followed up on Friday and again on Saturday. Unfortunately, the mattress was not brought to her until late Sunday afternoon, which was an unacceptable delay given her condition. (picture attached) Bathroom Assistance and Nurse Interaction: On another occasion, a nurse assisted me in bringing my mother to the bathroom. However, once we arrived, Ruth was too fatigued to use the toilet. The nurse then left to attend to another patient. I was left to manage the situation, but when I tried to assist my mother in getting back onto the toilet, a different nurse entered and raised her voice at me. (the nurse was white and on the hefty side) She insisted that Ruth be returned to her wheelchair and put back to bed, even though I had already nearly helped Ruth onto the toilet. Sunday, May 25, 2025 - Fall Incident: On this date, Ruth fell and sustained injuries. The images of her injuries are attached for your reference. This incident is of particular concern, and I believe it warrants further investigation into the circumstances surrounding her fall. I am reaching out with the hope that these situations will be thoroughly reviewed and addressed. The care my mother received did not meet the standards I expect from a healthcare facility, and I would appreciate any steps that can be taken to ensure better care in the future.

Evan Dugdale, M.D. and his staff and the surgery center gets an excellent rating from me. I had a…read moretotal knee replacement. My surgery and recovery has gone very well. From the first visit with Dr. Dugdale to the very last visit I had great service. He also uses a program FORCE which guides patients with exercises and information for before surgery on what to expect & post-surgery information. This was extremely beneficial. If I need to another surgery on my other knee I will definitely go back to Dr. Dugdale.

I had both my knee done and my left hip by DR, Grady Benson he is the best. How ever he retired,…read moreand I saw DR Yanev for severe back pain the medicine they gave me did not do a thing for the pain and I can hardly walk I called 4 times they never got back to me. I will try again tomorrow.

When I had my first knee replacement done, the staff at select did an outstanding job. They had me…read moreback to 100% in half the time I expected. For my second knee surgery, I went back expecting similar results. Sadly they changed staff and they failed to push me and encourage me. I was very disappointed

While I received excellent care and help with my ankle, I will never work with a company associated…read morewith ASH again. My insurance company and the bills with Select (which go through ASH) don't match up. This means I can't use my money set aside for medical bills in my FSA. Very frustrating to have to pay out of pocket when I have money in an account - when the contract price from ASH is different than my insurance company.