Shannon is a Total Gem!…read more I had been going to the same lady for sugaring for years and was super comfortable with her, so I was really nervous when I had to find someone new after she had some health issues and couldn't continue offering services. I knew I needed to find someone good, especially for such a sensitive area--because when it's done wrong, it can seriously be one of the worst experiences ever. After searching and searching on Yelp in San Antonio, I noticed that there just aren't a ton of options with truly outstanding reviews. That's when I found Shannon--and I am so grateful I did! Not only were her reviews amazing, but I've also been in the salon industry myself for over 20 years, so I know what to look for when it comes to real professionalism, attention to detail, and quality service. From the moment I walked into my appointment, Shannon made me feel completely at ease. She has a warm, easygoing personality that instantly melts the nerves. She explained everything, made me feel relaxed, and honestly--I was shocked at how comfortable the whole experience was. Her technique is excellent, her attention to detail is incredible (she didn't leave a single sugar residue behind!), and she even got the tiniest hairs without causing the usual pain I've come to expect in certain areas. I was able to just keep chatting and stay relaxed the whole time, which has never happened before. And the best part? Her pricing is great, too. I left feeling like I just found a hidden gem--and I booked my next appointment before I even walked out the door. If you're nervous about finding a new sugaring pro, trust me--Shannon is the one. She's everything you want in someone handling such an intimate service: professional, kind, incredibly skilled, and someone you can actually look forward to seeing.

Shannon is the BEST! She is kind, professional, and an expert at the art of sugaring.read more

She was nice, but totally messed up my eyebrows. They are so far apart and different shapes. I'm…read moredevastated and my birthday is next week.

I got a classic lash set and was very pleased with the result. I was comfortable during the process…read moreand they lasted a good while!

I've been a client of Thi's since she opened several years ago and will only trust my eyebrows to…read moreher & her staff! Thi is the best combination of fabulous and down to earth, glamorous and kind. Her space is a reflection of her work as well. Meticulous, clean, beautiful. I'm a low maintenance gal who doesn't do much makeup wise, but I do prioritize my eyebrows every few months. You will be welcome however you are :)

Wow is all I can say. I've heard of this place and the great job they do for so long I finally…read morebooked my appt. I booked for a facial with Michelle and brow wax with Thi. The facial was amazingggggg it was so relaxing and the massage was to die for. She gave such a detailed arm, shoulder rub down that at first made me think wait did I book a massage as well?!? But nope it comes with the massage! :)))) also the facial bed was so comfy, I honestly don't say this much but I feel like it's better than my own bed at home and my bed is really good. Also my brows came out perfect!!! Their products are all quality high end products which you can even purchase from them for at home use. I love the friendliness and homey feel of the salon. Very aesthetically pleasing. Def 10 stars if I could. I really do feel like they are already so busy that I hate to give a good review and won't be able to find an appointment. But I'd be doing a disservice to all women to keep this little charm to my self. So thank me later ladies.

Thank you to the staff for going above and beyond to help with scheduling appointments for my…read moredaughters. The team worked quickly to rectify a mistake on my end and even brought in a staff member from another location. Great customer service and my girls were so pleased with their lash lifts. Thank you Alex and Avery!!!

I cancelled my membership and they still charged my card for months. When I called to see if they…read morecould help me they told me oh well come fill out the paperwork again and we will cancel it this time but won't return my money.

Complimentary drinks were fabulous! Very clean and great…read morestaff. Tip: make an appointment!

came for a pedicure with nguyen and he was super kind! always asked me how i felt through every…read morestep of the process. great service here; everyone's really kind!

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

Ashley is so welcoming and when you walk in to her studio you know you're in a safe space! I never…read moreget compliments on my brows unless she does them. Highly recommend for all her services!

I would highly recommend The Wax Babe. Ashley is super professional, every time I make a visit she…read moremakes me feel comfortable. My experience is always positive. You'll definitely leave satisfied with your end result!

UPDATE: Brooke of Woodhouse Spa reached out and offered me a complimentary do over. A very…read moregenerous peace offering. Thank you, Brooke. I finally had the time to revisit Woodhouse at the Rim and I could not be more thrilled with my luxury nail treatment experience. Carolyn was my nail tech today. She was pleasant and interesting and easy to talk with. She is a perfectionist and a people pleaser in the very best ways. My nails (all 20 of them) have never looked more beautiful. Today it was nice and quiet in the spa, the music was calming and my experience was top notch. What a great way to head into the holidays. If you want an excellent manicure and/or pedicure, call Woodhouse at The Rim and ask for Carolyn! You will be in for a treat! Thank you, Carolyn! Will see you again after the holidays!

Mimosas before and a mimosa after, I love everything about this place, I always have a wonderful…read moreexperience, my massage was done by Karina Garcia and it was amazing, the pressure was just right, it was so relaxing I fell asleep, I love this place! I think I now need to book every other month, looking for a amazing experience and massage,check them out