Called for service on my refrigerator very honest company and showed up on time. I would recommend…read morethem for appliance repair.

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

Yet again fantastic and quick service by Jacob. I called about our pesky GE fridge and describes…read morethe problem Within half an hour or 35 minutes the bell rang and there he was. Without even so much as a blink, Jacob knew EXACTLY what the problem was and fixed the fridge in less than 10 minutes. Turned out that his experience taught him that the particular model of icebox we have is well known for this particular issue (faulty fan). Lo and behold, that's what it was, and he knew so before he got here. He had the new fan on his hand when he rang the doorbell. Another nice thing is that he cleaned all the gunk out of the chill cabinet before replacing shelves and contents. All in all Jacob was here for maybe 20 minutes! He answered our questions plus a few tips for best usage and upkeep. He also indicated that otherwise our fridge was running well and normally. I truly am edified by how quick, courteous and efficient Jacob is: especially for being a younger fellow. As usual, I give Jacob as enthusiastic a rating as I can muster. I highly recommend him for troubleshooting and fixing your home appliances if you don't wanna just run out and buy new.

Love that you can schedule the day & time for service through the website. Jacob was prompt and…read moreprofessional, and he quickly diagnosed the issue causing my LG dishwasher to malfunction. He was straightforward about the cost of a replacement part & associated labor and recommended putting that money towards a new dishwasher instead (mine is over 10 years old). He let me know they do dishwasher installations if I got a replacement. I will definitely use Apex in the future and will recommend the company to neighbors and friends.

The positive...They came out on the same day, In the time frame promised. Con: Technician was not…read morethe best, he was not able to resolve the issue nor did we like his demeanor. We felt as if he didn't really care. However, the owner did refund our money since they weren't able to make it right.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Max came evaluated my washing machine which broke down one month after the warranty. The part was…read moreordered, when he received he came and replaced my entire motherboard. He gave me a very good price which I was very happy with. If you should need an appliance fixed call SARS.

Great service fast and efficient. They came out and fixed our refrigerator quickly. I would…read morerecommend them and use them again. If anyone needs their appliance repaired call them and tell everyone. Spread the word!!!

Tony (Anton) was great, he was very thorough with his diagnostic review and kept me informed…read morethroughout the process. Thanks John

Tony was very good and fixed my washer machine with easy i highly recommend him as a future…read moretechnician

We highly recommend Elevated Appliance Service! Stephen saved us in a unique & unpleasant situation…read moreinvolving our clothes dryer after responding to my inquiry on a Sunday. We greatly appreciate his assistance (he sure knows how to disassemble and reassemble an appliance) and willingness to quickly help us out. He arrived within the timeframe he'd given us and he was considerate enough to call when he was a half hour away. Great service.

BEWARE! Very rude and no delivery truck! Replacement appliance is NOT 17 months old!read more

Christopher came to my home the day after I called his company. He text me live messages regarding…read morewhen he would arrive. He quickly assessed my garage refrigerator and gave me an estimate. Lucky for me he had the parts in his van. Prior to leaving Christopher verified that this 25 year old frig was working. Christopher was efficient, professional, friendly and knowledgeable. I will definitely use Christopher again should an appliance need a service call.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

What a blessing Evan of Big Mike's Appliance Repair is! My water dispenser quit working, and Evan…read morewas able to diagnose the issue and repair it. I don't think I've ever had a repair take so little time to resolve. Evan is professional, personable, timely and obviously knowledgeable about his profession. Although no one wants to pay for repairs, I have to say Evan's fee was reasonable. I would definitely recommend Evan and Big Mike's Appliance Repair.

Excellent service! We love Evan, he shows up, he's in, he's out, things are fixed and when the odd…read morething happens and something isn't fixed all the way, he comes back!! Professional and did I mention, quick? The value is there especially with prices of appliances so high now, and a lot of them are junk.

I can't in the short space given here tell how thrilled I am at having Freedom Appliance once again…read morecome through for me. When Eric initially called he explained how to go through diagnostic procedures that could very well take care of my problem totally free of charge. Sadly, this didn't fix the problem but gave Eric enough information to follow through with even more free advice. He actually came to our house to verify that I had done all I could. While he offered to find the parts & fix the Samsung washer, he indicated that this would not be my best option moving forward due to prohibitive part costs & other related concerns. He took the time to research an identical model (mine was a custom color) which would get me back online, but would still leave me with a unit that is prone to problems. So, Eric & Freedom Appliance could have easily talked me into a costly repair but instead gave me good advice (in my own home) where they didn't make a dime. In that I had already had problems with my Samsung dryer & any replacement other than an identical washer would not match, Eric suggested appliances that he knew would hold up, which again, he didn't make a dime on. He even suggested that I get full warranties on my new appliances, once more, leaving him with no option to make a dime on me. I offered to pay for a service call but he declined. This was the BEST customer service I have ever experienced. While I don't look forward to any further appliance issues, Freedom Appliance will always be my first call if I am in a bind. Thank you Eric & Freedom Appliance! You're the greatest!!!

Do NOT use him to repair your appliance. I paid him $240 to fix mine but he never fixed it. Now he…read morewent awal on me and he refuses to contact me. He kept my money.