My nail tech was great. She was conscientious of what I wanted as far as color, shape, & length of my nails. I will go back

Ten is a wonderful nail artist, and my experiences with him have always been positive. Unfortunately, I cannot say the same about the owner and the young woman working at the front desk. It is unacceptable that I had to cut and file my own toenails after they pushed me off to an inexperienced tech after I made an appointment with a specific person to both my hands and toes. I have been to this salon multiple times without issue, but during my most recent visit I was treated unfairly due to a miscommunication between members of their own staff. Rather than acknowledging the mistake and working toward a solution, the owner and front desk employee were dismissive, argumentative, and appeared visibly annoyed that I raised a concern. Instead of providing good customer service, they chose to make me feel like I was the problem. The interaction left me feeling disrespected and singled out. Based on the dismissive attitude and microaggressions I experienced, I was left with the impression that I was not treated with the same level of respect and consideration I would expect as a Black customer. While I cannot speak to their intentions, I can speak to how I was made to feel. It's also worth noting that, despite visiting this salon several times, I have never seen another Black patron there. After this experience, I can understand why someone might choose not to return. I genuinely appreciate Ten's work, but customer service starts at the top. Because of how I was treated, I cannot recommend this salon and will be taking my business elsewhere. read more

The place is clean but the owners are so not friendly. I've been going for quite a few months here and dropped a lot of money but the only reason I was going was because of Annabek and Lisa. They both left and obviously for a good reason. Owners in a customer service business esp nail salon should talk and socialize with them. read more

Horrible experience, they were rude and did not care about what I wanted at all, it was all about what she wanted and she thought which is weird because they were doing MY nails. They charged me an insane amount for plain acrylic nails nothing added onto it that ended up coming out uneven and unflattering (paint chipping and marks) and refused to fix it and touch it up for me before I left. By far the worst experience I've ever had, do not come here!! read more

Customer service was very weird to me. She asked me what I wanted and I told her just my toes painted a different color. She looked weird and said, "just your toes painted no full pedicure?". Personally? Never been to a nail salon that questioned me in that way. I was told a 20 min wait. The receptionist even stepped to the side to tell another worker and whispered, the whole interaction made me feel uncomfortable and unwelcomed because the guest in the chair even looked at me when they did that and were speaking. Was my first time there and I won't be back, I'll stick to what and who I know and spend my money elsewhere. I still feel so uncomfortable. Disappointed. read more

I drive by the place many times. Decided to stop by and give them a try. So happy I did. My new nail spot! Thanks Ten. read more

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I got a pedicure by Nathan. Nathan was wonderful. The pedicure was nice but beware of unwritten costs. They charged me $20 for gel polish. The pedicure itself was $70 so imagine my surprise when I go up to the cash register and it's $90 seriously 20 extra dollars for gel polish on your toes I will not go back. read more

Good job but extremely expensive. 20$ more for gel is absurd in my opinion. Hard to want to go back with that price.

Without a doubt, the best nail salon I've ever been to on the Cape. Clean-actually immaculate-, friendly, efficient, and artistic. I won't go anywhere else. read more

I really love this salon and how easy it is to book appointments. Great vibe and did a wonderful job on my nails. They haven't chipped and they have grown out so much. Typically I have to go back to other places because they come off my nails but they really know what they're doing here! Just check out the growth on these! I can't tell you how long it's been and they are still perfect. Given it's well over time to get them done again.. lol! Seriously awesome! read more

venus nails lashes and spa - Never pealed up or chipped! Tons of growth and I even clipped my nails! - Nail Salons Near Me - Cape Coral, Florida

Change technicians on me every time I go in. They talk and whisper the whole time to each other and don't pay attention. She made me bleed when she cut my toenail and I had pain the entire day and night. They rushed me in and out of there so quick. The pedicure was supposed to be a deluxe and it was the worst freaking pedicure I've ever had I still have rough skin as she barely scrubbed my feet. I I did not get the services I asked for. Don't go to queenie. She gets annoyed about everything. No patience. read more

They were so nice and the picture I showed them looked difficult but they managed to do it and I'm so beyond obsessed!! I will 100% come back ! read more

venus nails lashes and spa - Just what I asked for !! - Nail Salons Near Me - Cape Coral, Florida

Went in for a fill and pedicure. Paid too much attention to the cuticles on my toes and none on my fingernails. She made me bleed twice by being too aggressive. Had 12 chairs in pedicure section and had 3 of us who didn't know each other side by side while the woman next to me would not get off the phone. Came in for a relaxing morning and instead left frustrated and disappointed. Paid $135 for the two services plus a $30 tip and my nails look horrible. I will not be back. read more

venus nails lashes and spa - Nail Salons Near Me - Cape Coral, Florida

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Got exactly what I wanted but it was so much for just a French and single rhinestone . The place was beautiful lots of parking too. It was $101 I had a hundred dollar bill but ended up having to get a $10 bill because I didn't have a one or five. The cashier gave me only 4 dollars back, I normally don't complain so I tried keeping it to myself. If you're rich I recommend coming here. read more

Susan is the best! Always has time for me and spends all her time taking care of my needs she is the greatest, sweetest nail tech ever, love the place so clean Always and very welcoming. Thank you Susan I love my NAILS! read more

Highly recommend! The salon is conveniently located with plenty of parking. Upon entering, you are greeted by friendly staff. Salon is clean, the environment is calm and relaxing. There are a huge selection of colors to chose from along with different types of nail enhancements. I had the gel hybrid set for the first time and its held up very well and still looks beautiful! read more

Went to this place for a Mani Pedi.And after I went to pay, they were charging me an extra $5 to shape and file my nails on top of the 40 that they quoted over the phone. That is part of the service so why are they charging me extra. Went next door to first watch andI was talking to the cashier and she said that one of her coworkers went there and they did the same thing to her. Nice place but i assume they're gonna start adding charges on people to pay for it. Who does a manicure and not shape ans file nails? read more

highly recommend Venus Nails Lashes and Spa! I'm so hard on my nails. Queenie never disappoints! They hold up and look beautiful!! I love the salon. It's very Clean and Relaxing!! My new favorite!! read more

Went with my mom and we called ahead for pricing and appointments. Figured it would be more expensive due to location but they quoted us $40 for gel fill mani and $37 for pedi. When we were done my mom went to pay and they were charging her an extra $5 to shape and file her nails. Since when is shaping and filing not part of a manicure. So I asked her what a gel fill manicure was supposed to consist of and she is telling me that they only fill the nails but if you want them filed and shaped that was extra. I asked her how do they charge to file and shape nails when that is part of the pedicure. She then tells me it is in the computer? It wasn't worth more of an argument as we won't be back and that $5 wound up being her tip at that point. Went next door to First Watch and I was talking to the cashier and she said that one of her coworkers went there and they threw a bunch of charges on her too. Horrible way to run a business. read more