I had good results from using this service but others had mixed experiences…read more Schedule your necessary alterations well in advance to be sure

I was very hesitant to try this place due to some of the reviews I read…read more Cons: 1. The phone # listed online is different than the one listed on the sign outside the door. 2. She only accepts cash or check and this was not discussed via our text convo or when we discussed me picking up. So I had to leave and go get cash (which during Covid would appear to be more of a hassle than it ever should be) 3. Hard to find. The sign is in the front and the only entrance is around the back of the building on the bottom by the hair salon. I would've rather not have had to drive over, to see a sign with a different phone # and different hours of operations. But I do understand that not everyone is tech savvy & probably doesn't do much social media. Pros: 1. Quick response: I text the # listed on the door and got a prompt response for an apt the next day. 2. Appointments: She is doing appointments only due to Covid. I wore a mask, she wore a mask and no one else was inside during any of my visit. I had the lining of a dress for a wedding I'm attending hemmed. 3. Quick turnaround: My apt was on Tue., and I was able to pick up Fri. morning. I will say that almost $18 for the liner to be hemmed seemed a bit steep to me. I worked in prom & bridal for a long time & that typically ran $10-12. It was a very simple fabric as well. But I'm happy with the quick turnaround. She was there when she said. Over all, she was friendly, the place was clean, and her work was great for a hem!

Easy drop off and pickup. Quality work. The owner is direct and not conversational, but he does a…read moregood quality job and was timely. I will definitely continue to use this business for my alterations!

The nicest people work here. My family and I have been coming here for many years. Santos and his…read moreteam are helpful, kind and accommodating. The quality of work is incredible and pricing is more than reasonable. I was referred to them many years ago by world renowned custom suit makers at John H. Daniel. What I like about this place is it's always busy. In my experience that has always been a good sign, of a healthy business. I can confirm that this is the place to go if you're looking for quality work. My family and I drive over an hour from Gatlinburg to see Santos and his team and I've referred many people here over the years and every one of them will tell you - this is the best place with the best people.

Quick and pleasant service, excellent product and value! Will be bringing more clothes here for…read morealterations.

They did a really good job for me. Their prices are very reasonable and my clothes were ready when…read morethey said they would be.

Very pleased Great service…read more Item ready within a few days Garment fixed perfectly Even fixed my honeys seam on shirt and didn't charge

I highly recommend this Quality Alterations. The gentleman is highly qualified, talented and…read moreefficient. His prices are competitive and he does beautiful work. We have used him for prom dresses, bridesmaid dresses and tailoring blazers.