1. Verdugo Plaza

    1. Verdugo Plaza

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    Los Angeles, CA

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    Verdugo Plaza

    5.0 (1 review)

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    6 years ago

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    Glendale Galleria - Zara store.

    Glendale Galleria

    3.5(915 reviews)
    2.7 mi
    $$

    Back when my grandfather was able to drive and he lived in Glendale, he would always take my…read morebrother and I here. I remember there used to be an fye, a pet store, and a Todai Buffet. Alas those days are long gone and my grandpa can no longer drive, a bit sad and a bit nostalgic to look back on, I digress. It's a huge mall and I definitely prefer it over going to the Americana across the street (free parking here and such), but again, it's a huge mall that attracts all around, so parking can get quite busy, especially on the weekends, so keep that in mind. I like that there's an attached Target and lots of shopping and dining options. They have all of the franchises that you find at a standard mall and at a higher end mall too, so you get a good mix of both. There's an Apple Store, Beard Papa (not many of these left sadly), Bath and Body Works, Heytea, Hot Topic, Kura, Lacoste, Lush, Marugame Udon, Miniso, Molly Tea, Pop Mart, the Lego Store (I remember visiting this as a child), Uniqlo, Tokyo Life Style, etc. There's a markedly newer and lively part of the mall and when you go to the periphery, there's a strange mini floor on one of the top floors and the crowds start parsing through. It used to be the only mall where we could get some of these franchises and foods or we'd have to travel more into the OC, but now that the Santa Anita mall has almost every business that I would need, going to the Glendale Galleria is a once in awhile treat if we're already in the area.

    On Sunday (6/14/2026) I went to Glendale Galleria with my mom and my brother…read more My mom bought some shoes and cosmetics, and I picked up both a Beef Kabob and a Chicken Kabob from Massis Kabob. After that, we all had dinner together at Kura Sushi. After dinner at Kura Sushi, I decided to pick up another kabob to go for my other brother at home. As I was walking back to Kura Sushi with the food, I passed by the restroom area near the food court and a kiosk that appeared to offer eyebrow tattooing services. A Hispanic female janitor was cleaning the area. My mom had called me and was asking me to come back quickly, so I was walking at a very fast pace with the takeout order in my hand. Suddenly, the female janitor jabbed me in the arm and started speaking angrily in Spanish. I couldn't understand a single word she was saying, and I was completely shocked by her behavior. I assume that because I was walking quickly to get back to my mom, I may not have noticed that she had placed a caution sign and was cleaning that section of the floor. Perhaps I accidentally walked through the area she was working on. Even so, I found it completely unacceptable for someone to jab me in the arm like that. To make matters worse, she kept speaking to me in Spanish, which I could not understand. I honestly thought her behavior was very inappropriate. I simply responded, "Please speak English and do not touch me, OK?" My mom was waiting for me and wanted to leave right away, so I didn't have time to continue the conversation and just walked away. However, the more I think about what happened that day, the more upset it makes me. I sincerely hope I never experience something this unpleasant again. Glendale Galleria should do a better job of training its employees on how to interact respectfully with customers.

    Photos
    Glendale Galleria - Now, we have a contender.

    Now, we have a contender.

    Glendale Galleria - Maybe I'd buy all of them.

    Maybe I'd buy all of them.

    Glendale Galleria - 2nd floor

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    2nd floor

    H&M - Women clothing

    H&M

    2.8(246 reviews)
    2.6 mi
    $$

    I usually have a good experience shopping at H&M, but my recent visit left me a little confused by…read morethe customer service. After trying on a couple pairs of jeans, I returned the items I wasn't purchasing to the fitting room attendant. I was also in a bit of a rush, and I had never encountered this issue before, especially since in the past even the store associates themselves have offered to hang the clothes back for me. She told me, with a rather unnecessary attitude, that next time I should put the items back on the hangers myself. I was surprised because I had never been told this was a store policy before. I later politely asked another employee whether customers are required to rehang clothes after trying them on. He confirmed that there is no such rule and that rehanging items is simply a courtesy. I completely understand that putting clothes back on hangers is helpful to the staff, and I'm happy to do so as a courtesy. However, there is a big difference between politely asking a customer for help and correcting them as though they have violated a store policy when no such policy exists. The interaction was minor, but the attitude was unnecessary and definitely affected my experience at this location.

    I found a good number of items for myself at a really good price. I'd tried them on in the fitting…read moreroom, and I appreciate that they allow members of your party to stay by your room. That way I could get a second opinion! When I exited, I wasn't sure where to put my go back and I didn't want to put it in the wrong place. There was an employee there but they were busy fixing a garment I believe. They helped me after a bit once they realized I needed something, but I feel like if they were assigned there then they should have asked for my go backs right away. I don't want to accidentally mess up their rack and make it harder for them later. If they weren't assigned there and were just recovering, then I totally understand that it wasn't their responsibility. But then I feel like someone should be assigned there so clothes don't end up in the wrong place. I was able to leave the top on the correct rack, and checkout was pretty quick. Overall, I had a good experience and I would go back to this location.

    Photos
    H&M - Men's shirts

    Men's shirts

    H&M - Men's area

    Men's area

    H&M - Men's department

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    Men's department

    Verdugo Plaza - shoppingcenters - Updated September 2026

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