I've always liked their online shop- so I was super excited to find a store in person! The store is…read moreclean, easy to navigate, cute and trendy items. Lots of dresses, tops, skirts, accessories and friendly girls that work there. I did get a top, but left a skirt because it was tooo see through. The dressing rooms are clean and love the huge mirrors and lighting!

Horrific customer service, would never shop here again. The girls are rude and literally spent…read moretheir time staring at me instead of offering any assistance. Would not let me accompany my young daughter into the dressing room, just stood next to me while I was waiting for her outside the dressing rooms, staring at me laughing. It was so bizarre. The executives at this location should make some changes. Shopping should be fun, not stressful.

Nice store with a good atmosphere and very helpful sales associates. Everyone that approached me…read morewas friendly, welcoming, and actually seemed interested in helping instead of just following people around. The clothing selection looked really nice and well organized. My only thing is this place is definitely pricey lol. Thank God it's only for women because I would probably spend way too much money in here. Overall still a good shopping experience.

As much as I love this store, customer service needs to be stepped up. I was not welcomed nor…read moreoffered help for the first 30 minutes of my shopping experience. Devena did acknowledge me after 30 minutes but her customer service felt very forced and not very welcoming. Apart from her service, I always love the selection at this store just wish it was more affordable for the material I'm paying for.

I stopped in the Burbank store to purchase some items for a friend…read more When I walked in, I noticed the salesperson, who in turn also saw me walk in. I walked past her, and after several seconds, I said hello. Her response seemed forced and annoyed hello. Five or ten minutes later, her coworker came from the back to clock out. No acknowledgment from her either. It was just the two of us in the store. I perused the whole store looking at the outfits. Not once did this salesperson ask me if I needed help or acknowledge my existence. She ignored me the whole time. With employees like her, it is no surprise why retail stores shutter. She was a horrible representative for this store. I could have purchased many of the clothes, however, I chose to leave and made my purchases online. If I am treated in such disrespectful manner, why would I give this store and their horrible staff my hard earned money?

Okay so, it's pretty good. I got what I ordered and it came pretty fast. The quality is decent,…read moreabout what I expected for the price. Would probably shop here again, tbh. Nothing special, but reliable!

Well better late than never, right? I cannot believe Vixen is closing it's doors. I've been…read moreshopping here almost exclusively for my work clothes the last several years. The quality is unparalleled, but hands down I fell in love with the Vixen shop because of their sweet, lovely shop manager, Lisa. She is so warm and welcoming - has gone above and beyond to help me find the right size and encourage me to try new styles. She is absolutely the sweetest. I'd say I'm going to miss her, BUT I heard they will be opening a new store for their sister brand, La Femme En Noir, that Lisa will also run. Let me just say: she BETTER! To me, she is as iconic to the brand as Micheline herself! These gorgeous clothes will surely be missed, but I'm truly hopeful that the closing of the Vixen brand, will be an expansion of LFEN. It has absolutely been a beautiful experience while it's lasted, and thanks to the incredible workmanship of the Vixen brand, I am confident I will continue to enjoy my amazing frocks for years and years to come. Thank you, Micheline, for making us all feel so gorgeous!

Felt very fortunate to be able to go in person and pick up my first ever order back in December…read more The ambiance was very lovely parlor for gossiping with tasteful decor and the cutest dressing room curtains. The staff was very sweet and helpful.

I had a great experience at Iness! The ladies were super helpful and responsive to questions. They…read moremade the experience comfortable. I will definitely be going back!

It was less than a week before my wedding, and the dress I rented didn't fit. In a moment of…read moredesperation, I found Iness on Yelp and drove there in the hope of finding something that fits my plus size figure. The ladies at Iness were super helpful, friendly, and patient. They listened to what I wanted and recommended this metallic gold dress that was absolute perfection, and made me feel beautiful on my wedding day. The price was reasonable and they made me a rush tailoring appointment so I could have my dress altered to perfection before my big day. Thank you, Iness and team!

Wonderful experience ; moderne dress ; style italy also ; colors and pretty clothes for all the…read morefamily everytime

I am a regular client ! I made purchases in Glendale location several times. I had a wonderful…read moreexperience at the Glendale, CA Nordstrom Rack ! Cashier Meri G. was incredibly fast and friendly despite the long line. She made sure all my items were properly packed and handled with great efficiency. Give Meri G. a raise ! Regards, K. White

managers are super rude especially a manager there named april she will always pick on new hires…read morevery unprofessional and spoke very bad to new hires i think that is just embarrassing for a grown women to be acting like that towards younger employees this was back in 2021 pre covid not sure if she is still there but if she is get rid of her rudest person, bitter & insecure person i ever met 2026 now the employees are better very nice & helpful

Truly poor experience -- the kind that takes all the fun out of what should have been a simple…read moreretail therapy day. I've been a Zara customer for years, since my teenage years. I ordered several items online to be delivered to the Glendale Galleria store, which was the only pickup option offered in the app. I expected a smooth wardrobe refresh. Instead, it turned into a month-long headache. My order was split into three shipments: - one arrived the next day - the second arrived two weeks later - the third never arrived, even after almost a month. Already a bad experience. Since I don't live nearby, after a month I decided to at least pick up the items that had arrived. I picked up one package without issue, but when I asked about the second -- which the app clearly showed as available -- a staff member told me it had been sent back because they "called me and I didn't answer." I never received a call from Zara. Why say that? I asked to cancel the missing order in person since I was standing right there. I was told they can't cancel orders in store and that I had to call a customer service number. Why would I need to call a number in New York when there's a staff member right in front of me? I called anyway. No one answered. When I went back to the store, the manager offered poor excuses -- explaining East Coast hours -- even though Zara customer service is supposed to operate until 7:30 PM EST. I needed help, not a lecture about time zones. No resolution was offered. The experience got worse when I tried to check out in the men's department. Two customers ahead of me had already been waiting over 20 minutes, with no team member present in the department. When the manager finally appeared, instead of helping, she asked, "Why are you standing here?" The customer replied that they were trying to check out. The manager said, "Don't you see nobody's here? You should check out in the women's department." When the customer pointed out there was no sign indicating that, the manager responded, "We're not allowed to put up signs." That's unacceptable. Between the broken online fulfillment, misinformation, lack of accountability, and dismissive in-store management, this was one of the worst retail experiences I've had. Goodbye, Zara. It's been a long run -- but you've lost me.

A great boutique with a wonderful selection of clothing, jewelry and accessories. There was a…read moresales rack outside in front of the store, where I found a pair of white pants that I ended up buying. They also happened to have a great jewelry sale, and I browsed through the earrings --- ended up purchasing a fantastic pair of earrings and also a bracelet, both gifts. They were 20 percent off! Interior ambience was cheerful and welcoming, and service was great. I was so happy with my purchases---great finds, excellent value. Highly recommended, and I am looking forward to going back again. You can also sign up for their email list, which will keep you updated on sales. Street parking, which was easy to find.

I do not understand some of the negative reviews here... I have been supporting this small business…read morefor years now and my experience here has been always top notch. The products here at priced well. The owner is always happy to help you- which is great for me because.I don't have to think about putting outfits together, she helps me do that! And that is why I never leave empty handed. New merchandise coming soon so I can't wait to go back!

Reformation is one of the shops I've always enjoyed visiting. It's a charming boutique with…read morebeautiful style, and I especially love their linen dresses. I used to stop in whenever I was in the area. That said, I consistently left feeling confused about the customer service. The team never seems eager or willing to help. I've always had to ask if they have my size or if they can check in the back, and even when making a purchase, it often feels like ringing me up is an inconvenience. There are many great stores in this center, but unfortunately, this location has become my least favorite in terms of service. The designs are great and the value is good, but a bit more warmth and attentiveness would make a world of difference. I've stopped going in for now, but I hope the service improves because the products truly are lovely.

Love this store. Friendly staff & I always find a cute dress or sweater! Their prices are…read moreReasonable- it's also a great location- many cute stores & delicious chicken humus place next door.

Andres was so helpful! I was looking for a bridal bag (to take to dinner after my wedding) that was…read morecute and dainty but also had space for my phone/lipstick/etc. I was pleasantly surprised that there were several options for bridal (both in stark white and more ivory which I needed) and Andres also pulled some options and let me check that my phone would fit in my favorite one. If I hadn't already bought my shoes I would've gotten them here too. I had a good experience and there was tons of cute stuff!

There was a great black worker here who assisted me in putting inserts in my shoes. He also gave me…read moreoptions and was like a fashion expert on what would look good. There was also another woman working there and she really smelled bad. I hope Aldo can adjust to hiring good workers like the one who helped me there was definitely a huge difference in the treatment and class of worker.