Had a great buying experience with Dominic. My iPhone got water damaged so I had to find a…read morereplacement. Didn't want to shell out the money for a brand new one. Picked up a great condition iPhone 14 for $300! Dominic was helpful and was knowledgeable! I was able to look at a few phones & decide on the best looking ones. Keep in mind, not all phones here are compatible with your carrier. Dominic had to manually check each one I selected. An advice for CellNow, you should pre-check all phones & write down which carriers it works with, definitely would save time for the customers. Even though Dominic was helpful, it took some time to find the phone that worked with my carrier. There were 2 iPhones in great condition I picked & they did not work. Thankfully the 3rd one was also in great condition & it worked! Since my old phone couldn't turn on, I had to stop into T-Mobile to connect the new phone (took employee there 5 mins). I would definitely return here if I need another used phone in the future, I also have recommended to friends & family.

Don't even try selling to these lowballers I drove from 1 hour away and I had messages where they…read morehad agreed upon a price talking bout we sometimes don't have time to check the pictures I clearly told them to check because they asked for the condition why ask then not check I get to the store and she is now giving me a whole different price making me waste my time and gas all the lady does is sit at the desk all day walks 10 feet away if she needs anything but she doesn't have time to check pictures that's her job deadass never had a scamming experience like this in my life till today why mislead and lie to a customer they don't want the best for u they just wanna make their own money they wanted to pay $200 for a iphone15pro with the smallest crack on the back that's the only excuse they could find then sell it for $700 to someone worst store to come to sell your phone just sell it on Facebook don't waste ur time getting scammed here

I just had the best experience this afternoon at the Bakersfield California Avenue location of…read moreUBreakiFix by Asurion! For some reason, my carrier was trying to get me to replace my iPhone13. I just had some scratches on the screen so All I wanted was a new screen. I stopped in the store on a whim to see if someone could advise me. Wyatt, the manager, and John were both so helpful! They went beyond the extra mile. Wyatt had me call the helpline while I was sitting in the store. The rep was unable to hear me very well, so Wyatt spoke to him on my behalf. Wyatt really got the ball rolling and the rep reopened claim for a new screen. Voila!! John had the new screen put on in Only 15 minutes!!! I am beyond impressed. The helpful service I received! I highly recommend this California Avenue location of uBreakiFix by Asurion!

Quick, easy battery replacement! Ian came to my home and replaced my battery in his uBreakiFix van;…read morethe process took all of 20 minutes. Super convenient for busy people! I am one happy customer! A++

We have used Mike for over 10 years and I would NEVER consider using anybody else! He is always…read morethere to help and guide us in our phone decisions.

The phone guy set up a VOIP system for our office and gave us the ability to connect office out of…read moretown. The VOIP service costs a third of what ATT was charging! Very professional and a super clean organized phone closet now! Mike sure knows just about everything there is to know about phones! Any low star ratings must be personal vendettas because the phone guy ROCKS!!

Great place to come and get repairs on your phone price is fair ...work was pretty good for the…read morephone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%

Went in to get a phone case and screen protector, got what I needed and they installed both for me,…read morewas in and out in less then 5 mins. Nice guys too.

Very helpful and nice I came in to get a new phone but I was on a budget and the ladies were…read moreunderstanding and helped me find a phone and accessories that will fit my life style and be in my budget I definitely recommend coming to this cricket store

The District Manager is not customer oriented. Lies to customers to get them out of the store then…read moreis unavailable when you call her. She does not train her staff, they new nothing about no credit check financing, the staff said they never get goals. Outside of the store looks horrible. To many staff members just sitting around, no marketing being done. No drive to hit number. Staff new very little about phones, had no iPhone SE's in stock , no idea when they would be in. Cases not marked wish model they fit. They screwed up my order and no one will fix it,, just pass it out to someone else and it's been 3 days. Now DM is eating lunch (I can hear her tell the girl what to say) cricket wireless is a joke! I'm a regional manager for a large retailer. You guys need new management in This location.

Fast and well done repairs. Well within budget too. Very friendly people too. Ask for Filipe, he…read moregreets you with a smile and is very knowledgeable.

Recently took my mom's cell phone for repair here. The place has its own parking which is a plus…read more The service was professional and friendly. I did not feel like the technician was being dishonest. My mom's phone was not connecting well to the lightning cable and the speaker when holding it up to her ear did not sound good. The tech cleaned out the charger port and the speaker and fixed the issues. The big plus was that he did not charge for the cleaning!!! If you have phone issues, give this shop a try. You will not be disappointed. Enjoy!

literally came to just get a simple screen repair when I got it back, speaker was playing like if…read moreit was from an obama phone speaker. and the screen they used just broke and also they made one problem bigger than just a simple phone repair, please contact them, they completely destroyed my phone. I drove from Shafter to Bakersfield.. just to pay 80 dollars to add more problems than to fix it . they don't use quality parts ! As I was told before coming here that they have quality parts by the owner.. I'm very upset at the work the owner or employee have done... this is not okay..

I regret recommending this place at first! This place is a rip off. They overcharge customers and…read moredo a lazy job. They do enough to get your electronics working but not enough to keep it working after a SHORT PERIOD OF TIME. Be careful with this place. They replaced a screen on my iphone and before sealing it they purposely left a screw slightly raised so it could damage the screen after time. The screw did just that and they stated that it was dropped even after them knowing what they've done. So i took it to another shop (jjwireless) and they showed me what eagle cellular had done by rigging my phone. Be careful and don't waste your money at this shop. Find someone you can trust with your valuables.

Good customer service!! A asked for a quote and they were very responsive. Although they didn't…read moreoffer the service I needed, I still received a prompt and polite response which not many places care to provide at times. Thank you!

Broke my IPhone Screen abut 9am this morning, called the Apple store to see how much it would cost…read moreand OMG are you kidding me. Luckily a friend referred me to iCare repair and for a very reasonable rate my phone was fixed before noon! I highly recommend this service!!