Horrific service, scam billing, monopoly ripoff, costs more by +$100 for SAME BUNDLE I had in…read moreCalifornia with 1 less premium cable channel. And here I sit in the dark lighting candles for tje 2nd time this week, 3rd time in 6 weeks with NO INCREMENT WEATHER ISSUES (NOT even high Temps this summer)and ZERO EXPLANATION from this AMATEUR 2-bit company. They are out of their league AND have the nerve to price-gouge when they have no business in this BUSINESS. Really disgraceful. M. Preston P.s. my home phone thru BTES has had another person's outgoing voice msg recording for 2 years and BTES keeps saying 'you must be mistaken'. I thought 'party lines ' were a thing of the 1960s! I need te landline so I'm forced to just NOT ENGAGE the voice-mail option. These people are pathetic. ​

We have had BTES internet since January, 2024. Excellent service without interruption.read more

I was just in the Verizon cellular sales store at 1060 W Main St, Ste 3, Abingdon, VA, 24210 for…read moreassistance and have NEVER been treated so badly. the guy, they wouldn't give my husband his name, coward, was laughing at me, making faces like so what, you know the facial expression. the thing is he kept laughing! Oh my god never in my life have I been so insulted and disrespected in my life! I understand I needed to go to corporate office for assistance but he just kept on laughing and making faces! I would NEVER recommend anyone go to that store! Shame on him and shame on the ones who wouldn't give my husband his name!

I would like to start off by saying the atmosphere in this store is so warm and welcoming. The…read moresales staff are incredibly knowledgeable and considerate to your needs, whether it be financially based or kid friendly. They aren't the typical "push to make the sale" group of guys. And the store manager, Curtis, A+. I can honestly say, I've only been going to this store for the last year or so, and make no mistake, I'll continue to go. If you're having issues, go there. They'll help you until they're blue in the face. Yes, they are THAT committed in taking care of their customers.

Please go to this store!! The staff are all pleasant and knowledgeable! We came in to upgrade our…read morebusiness account cell phones. This was the best retail experience we've had all year.

is a terrible business. I can't wait till my phone is paid off so I can just leave. My has been a…read morelittle late because I've been sick and even in the hospital. turned it off even though I told them I would be paying it on Friday, which is a couple days away. I couldn't ever recommend them to anyone.