A great place for TV repairs. Dropped off my 32" Insignia TV at 11:30 this morning. Friendly…read moreservice, he held the door for me when I arrived with the TV in my arms. The video would go out periodically, but the audio was still there. The picture would return if I knocked on the front of the unit, but it was happening more often. There's a $30 diagnostic fee up front, which I understand. Said he would call me this afternoon. They called around 4:00 PM the same day to tell me it was fixed. I guess I had expected an estimate, but I also knew it was probably a minor repair. The total was $63, minus the $30 diagnostic fee. The TV works just like new! I had been afraid I might have to buy a new TV, but they fixed mine in a matter of hours. I might have been frustrated if the repair price had been higher without my authorization, but in my case, I was pleased with the outcome. A new TV would probably be at LEAST three times that price, and mine fits on our bookshelf perfectly, and the new ones are shaped differently. I've had other TV's repaired here in the past, so this is usually my first stop before I buy a new TV. He also sells used/refurbished TV's, DVD players, stereos, etc...

Very prompt. I've had no problems since my tv control board was replaced at a cost I felt was…read morereasonable. I was told the part had to be ordered and the tv would be ready in 3 - 10 days. It was ready in 2 days. I would use Portage Electronics again without hesitation.

So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

This place is great! The guy working cleaned out my phone's charging port for free. I thought it…read morewas broken for sure!

We just bought a television from Sound and Vision. Everyone we dealt with at this company was…read moreexceptional in their knowledge of the product and in their customer service. We are very very pleased and would highly recommend them. Carol Wallace

Great customer service by my salesman, Jackson. Just bought large Magnepan speakers there, and he…read morewent the extra mile to deliver them to my house personally in his own car, which was much appreciated. Very attractive store and uniformly friendly staff. I will not hesitate to revisit the next time I am in the market for audio/video equipment.

THE go to place for any cell phone repair! I recently cracked my phone screen and needed a quick…read morefix. I came across Celltech, called ahead if they had time and drove over to drop my phone off. The owners are very friendly and funny. She was able to get my phone in and have the screen replaced in about a day. It also seemed like a one stop shop for others; you can pay your phone bill there and get phone accessories. Will definitely be back for other phone needs!

I came in with the issue and Chris helped me leave with a solution ! I appreciate all the honesty…read moreand legit work! He gave me the greatest deal and he took care of me like five star. I will always go back. I appreciate you, Chris!

My friend needed to get a new screen for her phone so we decided to pop in here. They didn't have…read morethe screen she needed but they made a quick call and went to go get the screen needed. I thought that was really nice, since most places would've been sorry for your luck. We waited about 15 minutes for him to come back. One of the other employees offered my friend a chair since they only had one and she had a hard time getting off of that one. It's very open as in a bit empty inside but they sell phones, cases, screen repair and other things you would find in convenience type stores. The two gentlemen we dealt with were really friendly. Her phone screen replacement was $90 for an iPhone 13. At least we know of a place close to home to get the screens fixed for a decent price.

Fantastic customer service and good prices…read more My phone hasn't worked in over a year! it randomly opened apps/links and pressed buttons all on its little lonesome. I was skeptical it could be fixed. I called around for prices, and FastFix had the best. As soon as I told Neil what was going on with my phone, he knew how to fix it. I was planning on running errands while he fixed my phone, but ended up locking my keys in my truck. Neil was extremely easy going and friendly. He made sure my 2 year old daughter and I were comfortable. He even let her watch her favorite movie on his Netflix while we waited. Even better, my phone was fixed before AAA got there. I haven't had a problem with my phone since. Not only did he fix my phone, but his customer service made my bad day better.

EDIT: Myself, my husband and 4 year old daughter went back this morning to have him fix the green…read moreblinking and he told me I broke it, it's not his fault. Within an hour of picking the phone up yesterday it started flashing green and it's MY fault? Everything I read says it's either the display flex isn't perfectly seated or the replacement panel is defective. HE THEN CALLED THE POLICE AND HAD EVEN MY 4 YEAR OLD REMOVED FROM THE STORE! This man doesn't deserve to have a business in North Royalton. READ THE ONE STAR REVIEWS. THEY ARE ALL THE SAME STORY. I PROMISE YOU THE 5 STAR REVIEWS ARE FRIENDS/FAMILY AND ALSO GO BACK WAY BEFORE HE OWNED THIS PLACE. Please please please avoid this place!!!! ID GIVE ZERO STARS IF I COULD! Dropped my phone off Thursday to have the battery replaced because my phone kept freezing and have the back screen crack repaired. Picked it up Friday, was told "it still might not be dry but it should be okay, just put it in the case". Saturday, my phone is still freezing and to my shock and surprise, the back of the phone was cracked again. I brought it back at 1pm, not even 24 hours after picking it up. I called about 4:30 to see if it was ready and was told he had to order a part and I couldn't get my phone until Monday. Well, excuse me but did I say it's okay to keep my phone until Monday? I certainly did not. He claimed he called my husband, that's a lie. No missed call, no voicemail. He said the other guy who worked on my phone "used the wrong glue", whatever that means, and then literally in the same sentence accused ME of cracking my phone! I told him put my phone back together, I'm coming to get it. He's a terrible person to deal with. ZERO customer service skills. These reviews literally have to be his friends and family. THE BEST PART IS 8PM, MY ENTIRE PHONE SCREEN IS NOW BLINKING BRIGHT GREEN AND I CAN'T GET IT TO STOP. NOW MY PHONE IS COMPLETELY UNUSEABLE. I WILL BE CONTACTING TO GET A REFUND BECAUSE NOW I CANT EVEN TRADE MY PHONE IN FOR A NEW ONE!!!!!!!!!! STAY. AWAY.