Tmobile stores are fairly similar, the exceptions being staff and Location…read more Location is good, near everything else in the area. It's a shipping strip which is convenient and it was easy to pull in and out. Staff was very knowledgeable and helpful. They seemed to be able to help answer any questions and were familiar with the products they sold. I did have to wait longer than I expected but I think it was simply busier than normal and both employees were kept busy with slower customers.

My experience with this store was a nightmare. I went in on 6/29/26 because my phone was frozen and…read morewas immediately told it was no good by David and manager, Yohan. I wanted to buy a new phone outright and was told I would get a better deal (half price for the phone and an apple watch) if I added a line (I had 4 and had no need for another), got the Tmobile credit card (didn't need it) and it would just cost $13 more per month. (My current plan was $185 per month). It seemed like a no brainer because of the watch. Salesman David took 3 hours to transfer my contacts and photos to the new phone, repeatedly ignored my questions about how much my monthly bill would actually increase (I suspected hidden fees or taxes).  I paid $139 for the phone, screen protector and watch. I had nothing in writing but was assured by David if there was anything wrong with the bill they would fix it?!?  Four days later I received a text with my next bill - $373!!   I went into the store and spoke to manager, Eric. He said he would look into it and get back to me. He did not. Several days later I went back and Eric told me David put me on the wrong plan and he would correct it, but he would have to speak to his manager about the current bill of $373 because that could not be changed (due for autopay in 5 days). He would get back to me. He did not. I went in a third time, spoke to Eric, returned the watch, told him to put me on my original plan.  He said they would give me $100 credit. I agreed and asked if there were penalties to leave Tmobile in the future. He said the $100 credit was contingent on my staying with Tmobile!! I was very angry because not only was I misled on the first visit but now I was paying for David's mistake?!?! Eric said he would have his manager (Yohan) call me. I went home and called the general Tmobile Customer Service line. Kai advised if I didn't hear from them or was refused the credit, to go back to the store and call Customer Service when I got there. Since I did not hear from the manager, I went in a 4th time, told Eric to put me on my orignal plan which he agreed to do, gave me the $100 credit on my next bill and charged me $616 for the phone.  On 7/23/26, I called the Customer Service line again to be sure everything was good. I was told I still had 6 lines - the 2 that were supposed to be canceled weren't!!  Victor was very helpful and canceled the extra lines. When I expressed that I was still paying for David's original mistake because my July payment was $260, Victor checked on it and said I would receive an additional credit of $80 off my next bill because I had been "overcharged". When I received my new bill, it was $179 which was close to my original plan price, but there was NO additional credit. I called Customer Service on 8/4/26 and was told by Maria there was no additional credit, but she could offer me a "One Time Courtesy Credit of $40" which I refused and had to VERY angrily demand to speak to a supervisor.  Supervisor Derek was helpful and immediately applied a credit of $80.  At the end of it all, I paid $755 for the phone (not the newest model) with screen protector and I am back on my original plan.

Cellular Mobile Services, specialize in providing repair service for all,…read more phones, tablets, computers, Apple Watch. And much more. You also can find large selection for sale for all types of phones, tablets. Locate 6145 Post Rd.,, North Kingstown, Rhode Island. 401-471-7112

From the owner: With over 15 years of experience we are able to provide our customers with reliable and high…read morequality service. We only strive to have the best tech's for our customers. Our managers and sales team never stop training in customer satisfaction. We can repair most devices within 15-15 minutes. If you'd like we offer beverages to all of our customers and offer 3 month warranties on most devices. We cover all aspects of repair from a simple home button repair to a destroyed screen. We repair iPhones, Smart phones, iPad's, iPod's and Tablets. Listed below are some of the services we offer. -LDC/Digitizer repair -Battery replacement on all phones -Home button repair -Charger port repair -Headphone jack repair -Power button repair -Water damage -& much more! If what your looking for is not on the list no worries we probably do it. Just give either of our stores a call and we can help.

Attempted several times to file a claim through Verizon/Asurion before going to the site and while…read moreat the site; the techs even tried to open a claim, to no avail! I'm not confident enough toove my data from old laptop to new which brings me here on the first place! The shop is conveniently located, ample parking and shop is brand new, still a bit under furnished. These guys are awesome! Friendly, understanding, efficient AND affordable! Dropped off my laptops and received back full data transfer within 24 hours! My new tech guys!

Just had my iPhone repaired. Great service, price was right and the lady doing the service was very…read morepolite and accommodating. I will definitely refer anyone to this location. Bald Hill Road Warw Walmart

Thinking about AT&T? Well don't, unless you want awful service high bills an a company that lacks…read moreany type of value. Customer service is non existent. If you call them to fix a problem, you'll just be passed around different departments! In comparison AT&T would equate to Dennys of the cellular world. Save yourself the headache! Go with anyone else aside from AT&T.

This is the worst At&t store I have ever been in. Cameron who is the store manager was rude. I…read moreupgraded my devices online and chose the pick up in store option. I was given one of my upgrades but there was an issue with the other. Cameron refused to help me or give me a number to call. He also insulted me in front of my children and other customers. I will never do business with this store, if you are looking for answers and customer service, stay away from this store and Cameron.

This is a small strip mall in Warwick, not far from all the other strip malls and large shopping…read morecenters of the area. There's a Verizon store, as expected, but they also have a CBD store, a Martial arts school, a nail salon and spa, a community work space, and much more. There's plenty of parking in front of each one of the businesses, making it easy for customers to get in/out. Right on Bald Hill road, this is a convenient location for many.

I went to the Verizon store located at 1200 Bald Hill Rd to add an International calling plan to my…read moreservice plan. After waiting for 20 minutes, the manager began to help someone who had walked in after I had arrived. I politely interrupted and informed Mike that I had arrived long before this customer he was helping. However, Mike did not seem to care and told me to " wait, and he would be with me shortly". After another 10 minutes passed, Mike H. finally turned his attention to me. I explained I was there to add an international calling plan as I was traveling out of the country for approximately 18 days. After allowing him access to my account, he refused to help me as the account is listed under my daughter and son in law at the same address as mine. HE REFUSED TO CONTACT MY DAUGHTER TO ASK PERMISSION TO ALLOW THIS TRANSACTION. I explained to Mike that on several occasions when I have visited this store for this same request, the service person contacted my daughter for authorization and completed my request. Mike told me that my daughter had to call Customer Service to complete my request! THAT's ODD- I THOUGHT MIKE REPRESENTED CUSTOMER SERVICE! I believe Mike was very rude (borderline belligerent ) to me and would never go back to this store again. I returned home and completed the transaction on the phone with a very pleasant agent. A very disgruntled senior citizen!

I thought he was great until my i-pad that he had worked on repairing the screen for took quite a…read morewhile bc he said he was struggling with it but not to worry, so i had no issue allowing him to take his time. Apparently, he broke it though, yet he didn't let on to me that there were any problems like this.... well, 1 or 2 days later and my i-pad never worked again, wouldn't turn on wouldn't do anything. completely screwed it up. Messed up something internal apparently. wished i had seen these reviews before i went, bc on google he has all great reviews which i now think is quite sketchy and not reliable unfortunately. Will never go here again.

I've replaced my screen saver twice here. Always easy in and out, reasonably priced, and it came…read moreout perfect.

I went to Accessory City because my flip phone had fell apart into two pieces. I met with Mike he…read morewas extremely helpful to try to find out what he could do for me. First he tried to see if by chance he had an old phone hanging around but unfortunately he didn't. He then opened my phone to get to get the model number and went on the internet to EBay to see If they had any for sale. He found one for me order it right in front of me and it arrived in 3 days. Mike received the phone switched out my old motherboard so he saved all of my contacts. He charged me exactly what he paid for the phone that we both looked at on EBay along with the cost of removing and replacing the motherboards . I had stopped a Verizon first and the could only sell me a new phone plus activation fees totaling $180 dollars . Mike was a true professional and help me out and charged me less than Verizon and he saved me from loosing all of my information. Thanks for all your help Mike! Bill Alger

Had a great experience buying a used iPhone 12. I bought a different one first and then came back…read morethe next day to switch it. They were very helpful and the switch was easy. I had my receipt and device and it was all good. I was relieved to buy from a place like this instead of an individual. Great prices for the used phones (I got my iPhone 12 for $550).

Very good service and they fixed my phone in minutes. Prices are very reasonable, the sales…read moreassociates also direct me for a good case and a screen protector.

My favorite place to go in and get my cases, also all my friends go in and get their phone screen…read morefixed.