fixed my phone in under 20 minutes and was super chill HIGHLY RECOMMEND i don't need a new phone…read morenow!!!

After my 3 year old decided to throw his iPad and crack the screen, I had to make a decision. He…read morecould live life without an iPad or I could listen to him whine and cry all day, especially on long car rides. Well, against my better judgement, I decided to get his screen replaced. I shopped around to get the best deal and this place ended up having the best price. They also had a relatively quick turnaround. I was quoted 3 days, but it was ready within a day, which was nice. They fix all types of cell phone, tablets, and computers. Not only do they fixed cracked screens, they sell used/refurbished products as well. They also do general repairs like battery replacements, fixes charging port or software/boot up issues. The shop is kind of tucked away in a small strip mall, but not too hard to find. They were very responsive to my request and needs. I called an asked them how much it would cost and they gave me a straight forward answer. The man working the counter was very friendly and helpful. My kids iPad was as good as new and now has a new life. Having two young kids, I am sure that this will not be the last time that I will need a screen repaired. This will probably be my first stop when I do. I highly recommend checking out this place for your cracked screen needs.

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

Updated: My card was double charged for our repair (the cashier swiped the card said it didn't go…read morethrough, swiped again -- but both went through) and I've called multiple times to get this resolved. The first time I was promised a call within 2 weeks, so I waited patiently and now can't get anyone to answer the phone or return my messages. I doubt this is malicious by any means and they're trying to hustle me, but... this is a pretty costly mistake and I want my money back. Shouldn't be this difficult.

I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

We had an issue with our bill and needed to go into the store to settle some things and we're…read morepleasantly surprised by the quick service on a Monday evening. Everyone at the store is very knowledgeable and we appreciate their ability to sort out challenges as we have a bill which incorporates various different phone lines. My only caution is that often times they suggest things which do not apply for every type of phone plan. So whenever you are given options make sure to check that the options fit with your current phone plan or include any needed upgrades. Otherwise we've always had quick and professional service at this location and will continue to return for all of our phone needs.

AT&T is the worst phone service and internet provider I have ever experienced in my life. Starting…read morefrom the salesman Tavis to customer support. Tavis shows up at your home about 10-15 minutes behind the technician and is extremely dishonest and non responsive when we tried to reach him on the cell number he provided. If his lips are moving, he's lying. There are charges on our bill that we didn't discuss or agree to because of Tavis. Customer service isn't any better. They are programmed to not listen and try to sell more services during the entire phone call conversation. We called to dispute and question non agreed charges showing up on our bill. Customer service has a two word phrase ( I'm sorry) that they use during the entire phone call. NOTHING get's resolved as a result of the poor customer service and a company that has no morals or good values. This starts at the top of the food chain, otherwise there would be some type of resolution. I'm a believer that they are instructed to lie, cheat, and steel and not care what so ever about their reputation.

New ownership would not honor the "lifetime" screen protector that this store sold previously. Not…read moreeven a discount.

Super fast and friendly service! They fixed my phone screen perfectly and made the whole process so…read moreeasy. Highly recommend!

I had a great experience here. I saw they were well-reviewed so stopped by after work to see if…read morethey would make an appointment to try to replace my cracked screen on my iPhone 6sPlus. There was only about 15 minutes to closing. The young lady took a look and said sure. Then she offered to do it right then! At 6:00 she locked the door and then finished. The charge was half what I paid the first time and it was a quality replacement screen and the work was done right. I'm a fan and recommend them highly!

Great friendly customer service! I highly recommend this store. I needed to get my screen fixed to…read moremy iPhone and they were able to get it done in a timely manner, and also at a reasonable price. I was very happy leaving will definitely go back in the future.

They had what I was looking for. Plenty of parking and a good selection. The salesman seemed like…read morehe really knew what he was talking about.

This place used to be pretty good but closed down recently sad really electrical components used to…read morebe just down the road now it 2 hour round trip or else order and wait