1. After waiting patiently for the two customers ahead of me, the sales girl working the counter…read morethis Saturday morning completely ignored me. She turned her back to me and went to work on her computer until I walked up and stood in front of her face. Even then she couldn't be bothered to look up as she asked if she could help me? 2. Neither she nor the young man working with her were able to help me with my issue, saying "I've never heard of that problem". Really, that's your response? And then to have her Google my issue as if I didn't do that at home? Only to have her suggest that I just redo my security features, as if I didn't already do that as well three times. What a complete waste of time. I bought my phone from you folks but that's the first and last time you'll get my business.

Verizon wireless store in sandpoint has the worst customer service I have ever encountered. I was…read morepromised 50% off three items with the purchase of my I phone 14 plus and was met with on edge answers by a lady who said she had fired the employee who promised me the discount. then was offered a 25% discount and never received it with my 160$ purchase of upgrades for my phone then went back to the store and was rudely spoken down to repeatedly being told with any question I had that they were closed and to come back tomorrow while he was dealing with a customer he rudely told me again he was closed ignoring any thing I had to say . he could have at least told me how he was going to fix the problem and he was not closed the door was open and customers were in the store so I was not only being lied to but being spoken down to by a child posing as a customer service rep for Verizon.

You guys data 5 g is so fucking trash that even 2g is better at this point even the cheapest plan…read moreat Walmart is better than wasted money in Verizon even now I can't post this post because the 5 G is not working lol

I shopped here in August to replace my phone. Braden was my sales person. He said if I pay off my…read morecurrent phone I would receive the equal amount in merch. This sounded like a great deal so I proceeded. I was shocked when I received my credit card bill for over $500 when the pay off for my phone was around $300. I called the store and was told Braden wouldn't be working there for a while. The manager was supposed to call me back to explain why the amount was higher than it should have been. I never received a call from the manager or Braden. I paid the bill and will never shop in this store again. Be aware it is not a real Verizon. You're better off driving to the corporate store in Coeur d'Alene, they'll take great of you.

My Family upgraded 4 iPhones with this store over the last 4-5 months. Purchased cases and screen…read moreprotectors for all the phones too. My son's screen protector cracked, and he went in the store to get it replaced with the insurance. He was told he did not scan the QR code for the product and he was out of luck. He left with the same cracked screen. Be better.

We want to give a sincere Thank you to Shay. She is the most helpful and sincere representative…read more The outstanding qualities she holds you can't train in your store. These outstanding qualities are a true part of who she is. We are hoping you honor her for the amazing employee we know she is. Thank you Thank you Shay!! Mike & Julie Durand

I switched from Verizon to T Mobile a little over a year ago. The employees in this store have…read morealways gone above and beyond to help out with issues I've had with my service, payments, upgrades, everything. A little while ago, I realized that after removing my fiancé from my account, my bill didn't change. I went in and spoke with an employee about the issue. They called customer service and immediately fixed the issue and had the company reimburse me for the extra money that I had been paying due to the customer service representative's error. This was amazingly easy, convenient, and satisfactory. If you are honest and polite about what you need, this store will make it happen for you. There is never a line to wait for service, and everyone is ready to rock and roll to help you out.

Instead of informing all of the waiting customer that he would be back after a break, he just…read morewalked off. Instead of assisting in cancelling a line, he told me what to dial, instead of typing a number into his tablet he used his earbuds to read it and messed up five times. Very rude and dismissive and not customer friendly at all!!! This Nikita should not be in the business of helping people, I don't care how much he seems to think he knows about, really not much. What a rude kid!! I will wait for the other guy next time... Ridiculous that his name tag has the word customer on it. He could barely be bothered to do his literal job.

Joe knows his stuff, was able to diagnosis and repair my XS Max within 60 mins. Frozen screen was…read moreit and the previous fix I had done was not done correctly. Joe exceeded my expectations. Thank you!!!

Joe was friendly, professional and fast(!). I went in with…read morea smashed phone screen and Joe had me out of there in under half an hour and at a very reasonable price. I hope I don't need his services again, but if I do, I'm bee-lining to him. I'm also very happy to support a locally owned business, especially if it's a one person operation (as his seemed to be).

The data provided as 5 G minus is so useless that is better have 3 G instead, service goes out…read moreeveryday everywhere specially in Idaho, save yourself stress and money and just go for T Mobil is way more reliable.

I went to the Verizon store on Regal on the South Hill in Spokane with a complicated problem…read morerelated to both of my email accounts. I had worked on resolving my problem for 3 days using AI, to no resolution. Don listened to my issues, sympathized and started problem solving. Then, he brought Joe into the problem solving. I had actually purchased my phone from Joe and knew he had navigations in his brain that I never will. Joe and Don solved my tangled-up email problems with knowledge, humor, and goodwill. I am so grateful to both of them. When I got home, I switched from my phone to my laptop. All of the problem solving transferred perfectly to my laptop device. Absolutely, a 5 + 5 STAR experience.

Today 3/23/2026. I came into store for some assistance. Waiting in line. Happen this mid age guy…read morecalled me ready to help. What made it 1 star, this same guy tried help me before. He knew I'm Deaf. He knew that. No excuse for him to open help me by talking with his lip. He should open communication by writing or texting note instead of open communication with his lip. Also gave the bad look of needing to write down to communicate. Where Dustin that knew us Deaf people and very good with us, Dustin is better guy for us. Anyway this mid aged guy Need to be educated that NOT many Deaf can read lips. I found this very offensive to us.

Best service I have ever had at an ATT store. Paul was amazing , knowledgeable and patient with my…read moreelderly mom.

Need satellite services? Look no further, 7BTV is local, has more experience and the best services…read more I often refer my customers to 7BTV with full confidence that they will be well taken care of. For a business owner the greatest form of flattery is a good referral... I guess a good Yelp review is next best. Keep up the good work guys!

We purchased two new TV's at Costco and wanted them to be wall mounted at our condo at Schweitzer…read more We also wanted them to be connected to Dish and not Schweitzer Cable. Finally the second TV was going to be installed upstairs in the loft and needed to be connected but no connection or wiring was in place. Adam and Lenny the owner made it all look easy. They installed the TV's, hooked it up to Dish and wirelessly connected the new TV in the loft. We now are ready for HDTV this winter and Zag basketball. We have had our condo for over 30 years and have experienced the joys and travails of finding people to perform various jobs at our condo. Lenny and Adam are part of the joy group. They arrived on the date we set, they did the job efficiently and with expertise, and the price was very very reasonable. If you suffer with Schweitzer Cable, give them a call.