I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers

This review will be in two parts: The good and bad of Cloudlinks…read more For the good, the tech (Peter) responded quickly to my questions and was rather straightforward with me. He also went (far) beyond the estimated three hours work time and did not charge more than the quoted price. He picked up my parts and brought the finished work back. For the bad: This took a full month for what normally would be an hour. Part of it was the motherboard having an issue and it taking him a couple days to get a new one. The big problem, though, was he did not notice a loose connection, and it took outside help for him to find it. Because of the connection issue, he could not turn on the machine at all. He also put in an air cooler to my new rig when I asked for a water one (the AIO water I got was too big). I have had heat issues in the past, you see. I also had bad RAM, and he put in two 8 gigs, rather than the 16s I had requested. Maybe that's on me. Two eights is 16 gigs, but I meant that I had two 16s, topping out at 32 gigs. All in all, barring the time, Cloudlinks did a good job. I have my PC back, and so far it's working well.

From the owner: Diagnosing the problem quickly Giving a fair price for the…read morework that was done. 25 years of experience

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

One year as a customer. Could never log into my account due to a confirmed bug in their own system…read more Called every month, spent hours on hold, lost work income during outages. Their own executive office finally confirmed it was their error after 12 months -- then told me it was an "education" problem on my end. Offered $20 as compensation. Switched to a different provider and haven't looked back. Do not recommend.

From the owner: Welcome to your dedicated Comcast Business Solutions provider! I'm here to serve as your personal…read moreguide through the dynamic world of internet, phone, and mobile services tailored exclusively for the success of your business. Imagine the possibilities of having a local, dedicated professional who truly understands the ins and outs of your business's communication needs. I'm not just a voice at the other end of the line; I'm your neighbor, your partner in growth, and your direct line to the resources that keep your business thriving.

Personalized service, great quality and extreme value, top notch install experience. Serving all of…read moreyour telecommunications home and businesses needs.

From the owner: Here at Taylor Made Communications we pride ourselves as locally owned and trusted experts on your…read moretelecommunications needs. With custom installs that provide each and every customer their own unique value, along with honest and integrity complete service year round!

Fantastic and fast service for a reasonable price! The owner is so nice, professional, and so…read morehelpful!

Super helpful, nice, patient, and fair service! They really pulled through in an emergencyread more