TL;DR: Was overpriced, but the repair went as planned and they fixed all issues in a week…read more Thoughts: I definitely paid too much to get this controller fixed considering the price of the exact same product on Amazon runs you about $114.99. I also read of some of the reviews on here and was worried by the amount of people that had bad outcomes getting this exact same product repaired. However, part of me didn't want to just throw the controller away and I also wanted to see if they could fix it properly. The controller was repaired perfectly for a 54% higher price than a new controller would have been and they did it in a short turnaround. I will definitely not get another controller fixed by Video Game 911, but I'm happy to say that they didn't screw this one up. Product: Xbox Elite Controller Series 2 Issue: Right/Left bumper did not work, the tripper stop adjustment tool had sheared off, and many buttons on the controller would stick (not physically, but remain actuated). Price: $24.07 to ship them the controller via UPS, $153.79 quote for the repair so $177.86 total cost. What they fixed in the repair according to the quote: - New back shell, paddle repairs, left bumper button replacement: $109.95 - Replacement faceplate: $16.89 - Trigger adjuster replacement: $26.95 Turnaround: Shipped to VideoGame911 on 06/26/23 and delivered back to me on 07/03/23. 7 days. Results: The controller is completely fixed. All buttons and issues are resolved and the new faceplate/backplate make the controller brand new.

Repaired my PS3. Used it about 5 hrs. Broke again. Sent it back. They claimed it was damaged in…read moretransit. They said that voided the warranty. How convenient. Paid them again. Now I got 10 hrs use and broke again. Sent them a message and they wont reply. BEWARE! ITS ALL ABOUT THE MONEY! Dont deserve 1 star.

Personal service and a good hang with other audio lovers. They have an in house expert who will do…read moreexcellent maintenance on your turntables and needles. Also have a nice selection of records to go through while you wait

This place is amazing and I'll tell you why: for someone who is a novice, getting into Hi-Fi can…read morefeel incredibly intimidating. But John and Co. make everything feel relaxed and fun. We get Into it to enjoy music right? So John had my girlfriend and I sit with him for over and hour demoing amps and speakers. I ended up buying a Rega Elex MK4 which was a massive upgrade for me and honestly a big investment, but they really did not push me to spend one dollar more than I could afford. While we were there I told him what bookshelf speakers I had and he connected some similarly sized bookshelves with a pair of REL subs and I was just completely enamored with the suddenly gutsy sound. Fast forward a couple of months and I went to buy the REL, which has totally exceeded my expectations. My system is like new and I am enjoying everything in my collection for the first time all over again. John and everyone at Audio Connection: you guys have a customer for life!

This is for clifton! Super cute and great location! I get…read moreall my bday cards, cooking needs here, etc. Although quality is a bit worse these days and a lot of stuff is made in China, i do like their tongs, art work and selection of cat food, dog food, room decor. Keep it up!

I randomly came across this store while visiting the shopping center. They have a huge selection of…read moreparty supplies, food, and more. The store was very organized and clean, making browsing a breeze. There's a very impressive holiday decor section filled with ornaments, wreaths, and other items.

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.

Brian did a good job installing some security cameras around my house. The work included running…read morewires internally and externally. He was nice, knowledgable, and had good ideas. He worked steadily and counted the time fairly. The end results were all professional and well done. He was flexible and collaborative, easy to work with. I would hire Brian again for similar work.

I hired Brian to install a number of security cameras and to wall mount a TV, and had a great…read moreexperience throughout both jobs. He was responsive and professional, and was upfront and fair with his pricing. The installation of the cameras ran into some hiccups, but he took the time to come back and iterate until we were satisfied with the solution. I wouldn't hesitate to reach out to him again in the future if I had more AV needs.

Honestly, couldnt recommend Dennis enough. My system is ~10 years old and somewhat complex (4…read morezones, each with audio through a centralized sonos port/amp system, and video). He was able to diagnose potential fault points and correct them quickly. Thanks for making a daunting task quick, painless and affordable.

Dennis showed up on time and provided great service. He went above and beyond diagnosing the…read moreproblems with my surround sound. I was totally satisfied with the work and results.

another positive experience here. technician was able to work on my ipad immediately.read more

They are exactly what they hold themselves out to be and did not disappoint. Nice guys and really…read morequick service. Fixed a cracked screen for me in just a few minutes and I was on my way. They helped multiple people while I was in there and seemed to know exactly what they are doing. Highly recommend!

Just had 2 seriously neglected instruments repaired at Ritchie's. The den of thieves at my local…read moreguitar store said my Martin Sigma acoustic with a hairline crack was totaled...I might as well buy an equivalent new model. Instead, went to Ritchie's. They braced it up and did fantastic work all over the instrument to make it playable again. It totally shines now. Carlos and his Tech John took hold of my Gibson Les Paul and made it like new...a master restoration. Best news was the many hundreds of bucks I saved and can now invest in a new instrument there. Superior customer service. Ritchie's wins my business every time...HIGHLY recommended!!!

I've been a customer of Ritchie's music for a long time and have seen a lot of changes over the…read moreyears. Yesterday, I decided to stop in to see what they had as I needed as replacement bass and wanted to give my business to a local retailer as opposed to the big box/ online stores. Everyone was friendly and very helpful. The selection of instruments was impressive and having the ability to play them makes a huge difference from the online option of just seeing it on a web page. I did purchase a new bass and will be returning if I need anything else . It was refreshing to deal with knowledgeable professionals. Very happy with the purchase and experience.

Fantastic experience. Last week I decided to pursue replacing the head unit in my 2015 Mazda6…read moreTouring because the stock unit is outdated and incompatible with Android Auto / Apple CarPlay, but otherwise I love the car. Lauren was extremely responsive and transparent, and just several days later I now have a beautifully redone stereo (Pioneer DMH-1500NEX) that also sounds much, much better than before. The technician, Mike, walked me through how the unit works and described the installation process; there was one slight issue he found when testing the unit the day before, and thankfully they got a new module to make sure everything worked perfectly before releasing the car back to me. The new unit looks clean (see my attached photo), and I walked away with the sense that both Lauren and the staff have high attention to detail and stand by their work. The replacement was not cheap, but the quote was comparable to another place in the area and now I feel like I have a brand new car. Will definitely recommend this place and go back if I need similar work done in the future.

It took me a long time to come around to posting this review. I had a complex experience with this…read moreplace, and I think in no small part it's because they've changed their technician. My issue is not with the quality of their work. My issue is with customer attention. Nonexistent. So my girlfriend got her remote start done here last year, and it worked great, car was done in a day, and she was happy. That's all I needed to know to try getting my radio done (speaker and receiver upgrades). I brought my car in, came back to pick it up at 4. Note that they didn't call me to confirm the appointment or that the car was done. It was generally ready, but there was a part they didn't get from the supplier. Sync didn't work with my Ford. Okay, I'll have to come back for the Sync module. They didn't charge me for the part and said they'd make the supplier bring it free. That's good customer service, I thought! Brought the car back. Again, they never called me. I had to call them repeatedly to find out when they'd have the part in and when I could bring the car in. Starting to get annoyed, but the appointment was available. Brought my car in in the morning, said I'd be back at 4. I had a ballgame to catch in South Jersey. I came back at 4. I waited there with my friend OVER TWO HOURS for the car to be done. Gee, did you work on it? Best part: the Sync still didn't work. It worked with his phone but not mine. Apparently it's very finicky with installation and he'd have to call someone to walk him through it. So, I thought... why didn't you call them all day? What were you doing all day? Why wasn't my car ready at 4? Why did I miss the entire first game of my doubleheader? More questions. Everything except Sync still worked. I had to call - again - they NEVER CALLED ME ONCE - and scheduled an appointment for Friday. Final try. They get my car, work on it all day uninterrupted, I get it back and it works. They never worked on it. All day. Never worked on it. James the technician never told the owner that I was dropping off my car, so she scheduled right over me. No communication at all, whatsoever from James. The owner was both apologetic and defending her employee, which I understand, but I'm naming him because I blame him for a complete failure and lack of communication the entire time. Third strike, you're out. I got my refund and he uninstalled everything. Oh, the best part? I still didn't get my car until 6:00. That's an entire day of nothing and two hours wasted sitting around. Just the best. Don't go here. If you've gone here or already have an appointment, your work will be quality. But heaven help you if the part itself is defective, or if you have to be somewhere with your car. I think the best way for this business to move forward is to hire someone with a customer ethic, similar to the person they had before James, because right now this total lack of internal and external communication is a sinking ship.

Great friendly service. Competitive rates. Clean storage space. Easy convenient location!read more

Ted Arocho, the store manager is a great individual and showed the type of hospitality you would…read moreexpect from a reputable hotel. Rt.46 Denville is a great location, the property is shiny and well kept. Even my storage unit was pristine condition and had the "new rug" scent upon opening the unit. A very home like feel there as odd as that might sound,lol.