Had to run in there for a problem with my phone I had just purchased a couple days before…read more Although they didn't know how to fix the problem he definitely tried. Thankfully a Radio Shack customer came in and knew how to fix it because he works at a sprint store. But every time I go into this store, they always have great customer service! I love Radio Shack !

Mayfield Heights, OHIO Sales staff are incredibly attentive…read more I was waiting near their support kiosk for one staff member. Before he could return, another saw me and assisted by taking me to the computer room (since I was there for a monitor). While I was waiting, the first staff member found me to make sure I was being helped. As I waited for a staff member to become available, I was asked several more times if I was being helped. The sales team is exceptional in their customer care and knowledge of their products.

Great store. It's really awesome having a consumer hardware store available to the cities. The…read morestaff are all kind and knowledgeable, and they have excellent deals (especially their bundles), to help with high hardware prices recently. I like coming by to check out their open box/refurbished deals as well every so often!

Hey so anyone who follows my posts knows that I was in the market for a new washer and that my…read moreexperience with a local appliance dealer had been less than stellar, so the hubby and I headed over to Best Buy where we got a fair deal on a new washer. The sales rep made it easy. We knew approximately what we were looking for and he led us right there, showed us a few models, gave us a bit of time for us to discuss privately, came back and answered a few questions. Boom he sold us a washer, gave us an option of a way to lower that price even further. That was Monday night; the washer was delivered this morning, Wednesday of the same week. The guys who came to install it were great! We had been given Wednesday with a relatively broad time window as the expected delivery, then they texted me Tuesday with a more precise range. They texted again early Wednesday to confirm and then about 30 minutes before they arrived, we received both a text and a call letting us know they were on their way. When they arrived, the guys checked out the laundry room first, agreed to do a position shuffle to install the new washer closer to the water source and laundry sink, observed that our old washer's hoses were actually quite new and probably could be reused so uninstalled the hoses (so I'll be able to return the new ones that we didn't need - another savings). They then removed the old washer, did the space shuffle, installed the new washer, set it up on the test cycle and were ready to go. In addition these guys were polite. Big box retailers often take that rap for service; at least for our experience with Best Buy give them a fair chance they give a great customer experience.

11 January I arrived for a curbside pick up order of a phone charging cord. I waited less than the…read moreestimated 10 to 15 minutes before the employee was at my window, thanks! Before leaving I figured I should open it and make sure I ordered the right product. Glad I did because I did order the wrong one, ugh. I went inside and the door attendant directed me to where the cords were and said I should get the correct one and then I could proceed to the service desk. Now that it's a month later I'm doubting my confidence that it was Jamie that assisted me? When I did the exchange she said there was money due and I interrupted saying: yes $2 and.... She said $7. We discussed that I made the purchase with $5 Best Buy Rewards bucks... would those not transfer over or did I forfeit them with the exchange? Jamie called a manager over as they clicked around and made the $5 transfer to the correct purchase! Thank you both for swiftly processing my return, purchase and also get the discount to transfer over, I very much appreciated the wonderful customer service!

Do not use Ashworth Appliance Pease MN…read more I needed to have a gas range repaired with a control board (which, I couldn't use the oven at all). I called on a Saturday to schedule the appt for the following Monday. The appt was for 3pm. I called at 3:25 to the office location, and the clerk stated that the service truck had broken down (not an issue, if the driver or the clerk would have called and rescheduled, but they didn't, just left me hanging). After calling the office, I then rescheduled for Tuesday (between 12-3pm, thought I would give a bigger range, as punctuality is not something they know), but Monday night the driver service tech called me at 4:35pm and said that he is not going to make it due to the truck breaking down. Now that Tuesday rolled around, I waited till 3:30 to text the driver, who replied that he not going to make the appt (due to a medical appt, but again there was not a phone call saying that things changed and needed to reschedule). I asked why someone could not call and say that the appt needs to be cancelled, he could not give a reply or even answer. So as far as now, I have moved on and have located a different service tech, and have now wait another week to be able to get someone else out the property. If you have nothing to do with your time, Ashworth is the place you need to use. If you need an appliance repaired to NOT USE ASHWORTH, they will waste your time, and string you around.

Purchased a digital TV antenna and a booster (as was recommended) and mounted everything to my…read moreroof. Was only getting 2-3 stations and after many trouble shooting rounds, discovered that the booster was defective. After removing it, I was able to receive 30+ stations. Went to return the booster and they wouldn't refund my money because the 7 day return policy had expired, even though they sold me defective merchandise. Not a happy camper. I was trying to stay local and support a small town business, but will definitely think twice before bringing any business back to Ashworth's.