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    Verizon Authorized Retailer - Wireless Zone

    3.7 (6 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Spectrum

    Spectrum

    3.0
    (2 reviews)

    Went in today to get 2 new phones and transfer 1 line. After a young man Michael Towns (who was…read moreabout to go to lunch, But helped us before he stepped out) helped us. We not only got the phones but decided to switch our cable and internet as well. He was GREAT. Went above and beyond to help us. We went to all major phone companies in the surrounding area and this was by far the best deal for us. Because we looked for the best value, this was a 2 day process for us so I know it took a little extra time, again Michael Towns was really, really great and helped us understand all of our options. If you go in and get him you for sure will experience great customer service. I do have to say I watched the other reps with other people coming in and they all did a great job too. Super friendly and informed staff. Thanks again Micheal! (I did not know this guy until today, this is a honest review after receiving great service) *Bonus for our family- it was only $5 a phone for insurance! Other places were way more. Totally worth checking out.

    We had an issue with our phones losing service during a storm and one wouldn't work again…read moreafterwards. After a month of trying to repair the phone they finally sent a one time warranty exchange for the wrong phone. The day I got the phone I called to have a return label sent and they stalled so long that it left it over the 14 day return window. I've been paying on a phone this whole time they won't take back. They also offered a free line for a year and then charged me for it, the anytime upgrade is not unlimited or anytime even though I pay extra for it every month. This company has milked me out of money as much as I can stand and I wouldn't recommend them at all.

    AT&T Store

    AT&T Store

    2.3
    (3 reviews)

    I would give att mobile a -10 if I could. salesman was not honest about the plan or promotions. He…read moresaid I had two weeks to try AT&T , and would cost me $160. After two weeks I find out my plan was going to cost me $249. So I cancelled the plan (I can't afford that) it was not a free trial and I have been fighting a collection agency for for two years

    I have been a customer for over 20 years. always had good service until now. I traded 2 phones in…read morefor upgrades. Suddenly the credit on one phone changed. I called and was told the phone was damaged when they received it at the warehouse. The phone was working right up to trade in. Customer service told me they see use. The customer service person was amazing, but said I had to go into the store and talk to them. Well that is where the service was horrible. The young man pretty much said I was out of luck. Another customer was in with issues too. I asked to talk to the manager and was told he wouldn't be in for 4 days. I was then asked to leave the store because I was getting upset with person helping. I was floored. I left and went back when the manager was in. Well he was worse. Pretty much said that his computer showed it was damaged when it was turned in and not working at all. I asked how you could text and make calls if it didn't work? I said to look at the history and he'd see it worked. He said I had no proof otherwise so I was pretty much out of luck. He call corporate and left his phone on speaker. Again that person on the phone was great. Very personable and friendly. He reached out to a supervisor who came back and said they will have to go with what the store said. While we were waiting on the phone the manager at the store acted very annoyed and would walk away even when the customer service person was chatting with me and keeping updated on what was going on. I was asked if I had the receipt for the trade in. I found them today and quests what? The person who took the trade ins in gave me2 copies. Supposedly one for each phone. Well he gave a print out but 2 copies of the same phone. That store is very shady. I wish I could switch carriers but they are the only service we can get in my area. Go to a different stor!

    Verizon Authorized Retailer - Wireless Zone - mobilephones - Updated July 2026

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