i made an appointment because my other eye dr was booking months out & i really needed a new…read moreprescription. i waited for an hour after my scheduled appointment to be seen, they moved me from the waiting room into an exam room as if i was going to be seen and i just sat in there forever, i honestly think they forgot about me. there was barely any patients too so i don't know why i was just sitting there. dr didn't really address my concerns or wants. just disappointing

I was a patient in the Mansfield office for years. I moved and use the Plymouth location now…read more I've always been happy with them, but more recently, I wanted to extend my heartfelt thanks for the exceptional service provided in fixing my old glasses. Your dedication to ensuring my eyewear was not only functional but also comfortable and fitting perfectly was truly appreciated. It's rare to find such attention to detail and care in today's fast-paced world, and your efforts did not go unnoticed. Thanks to your expertise and skill, my glasses feel like new again, and I couldn't be happier with the results. Thank you for going above and beyond to help me.

Good up to date frame selection! Friendly knowledgeable…read morestaff! Been coming here for years!

My rating pertains only to the owner and I just don't have the heart to give her livelihood less…read morestars. I brought back a pair of glasses because they seemed wonky and the gentleman fixed them while I waited, they were improved but still wonky. I figured maybe it was me, maybe I wasn't giving my eyes a break while viewing a screen when I was supposed to so I kept using them. At my next eye appointment (I go somewhere else for medical reasons) I asked them to check and see if the glasses matched the prescription and they said they were way off, that because of astigmatism it's important that they be centered correctly. So, I called and asked for the owner to talk about the error in the glasses. She did not return my call for about a week and when she did she seemed really defensive saying that it is not possible that the glasses left there with a flaw. Then said that they had to special order the frames because I wanted old frames which I was very appreciative of and thanked her again for. She then said that it had been a year since I got the glasses to which I replied I think it's been 9 months but thinking, who cares, I wasn't asking her for anything. I was calling to let her know that the person working on the glasses may need some more training on centering glasses. And to order new glasses with the new prescription I just received (that I did Not expect free at this point but was hoping for a discount due to driving cross-eyed-ish for 9 months). She finally snapped "you'll need to bring those in." Obviously. I don't think I'll ever go back there, she obviously cares more about not being wrong than she cares about her customers.

Knowledgeable and informative care, I'm glad I chose them, we tend to forget about the importance…read moreof our eyes, and the need for a good Eye doctor, luckily i've always understood this, but unfortunately it's not always easy to find a good eye doctor. I was seen within five minutes of my arrival, the newer services were explained to me which I really appreciated prior to going in to see the doctor, so I knew exactly what was going to happen, again the doctor was knowledgeable and informative and overall, she was really laid-back and supportive. The fact that it's very close to my house it's just a bonus. I would certainly recommend right after I told you to make sure you go ANNUALLY!

I think was my 20th annual eye exam visit. Dr Holmes is always personable, has read my chart and…read moreknows what he is watching, He explains his findings clearly and concisely. His referral for cataracts was to an outstanding opthamologist. He is an excellent clinician in my long experience. If only Primary Care were so uncomplicated!

Avoid at all costs. I spent $800 on a pair of glasses and the lens repeatedly popped out. The last…read moretime this happened, I went to the Sandwich location in person and was told the doctor would call me. He never did. I went back. I was told her would call me. He never has called me. Outrageous.

i've been going to South Shore Vision Care for years and have always had a great experience. Dr…read more Botello is very thorough and patient. She cares about giving you the best possible result. She takes the time necessary to do that. I highly recommend this office for your vision care.

The front office staff is welcoming and friendly as is Dr. Botello…read more My only suggestion is concerning dry eye treatment. A handout with specific recommendations and sequence of steps would be helpful. For example, is the first step to use eye lid cleansing pads and then use warm compress for 10 minutes or vice versa? Also, a note re eye lid compresses available including several options that can be easily purchased thru Amazon. Also when is best time to use drops, before above treatment or after.

I am traveling and these people could not have been more helpful. Patricia, Stace and Wilbur were…read moreso patient. Actually made my visit so much fun! The Dr. who completed my eye test was great as well and knowledgeable. I will have my glasses soon and I could not be more grateful. Thank you so much all!

Great staff, greeted when I walked in which is always nice. Three employees were busy with clients…read moreso I cruised around and looked at frames, I was approached after finishing with another client in a timely manner. I had selected 2 frames and asked if they had any other suggestions and tried several other frames. I purchased the first frame I selected and I'm very excited to receive my order next week. The staff came around and offered their opinion with my permission which I find helpful and the other clients as well, it was a wonderful experience and I would suggest this location and company.

There is a new doctor here. I don't believe Dr. Van Tosh is present any longer. I saw Dr. Barrows…read morelast week and she was wonderful. The office staff was extremely helpful and I was in and out of there very quickly. Felt as though my eye exam was thorough and I was able to order my new glasses before leaving. The office is nice and everyone was professional. Used to see Dr. Lynch down in Plymouth, but since he opened this location, I will be seeing Dr. Barrows from now on since it is closer.

My optician (Kim) was VERY helpful when I selected my frames, and quite wonderful when I…read moreencountered some problems with getting the fit of my new glasses "just right". I did not see the optometrist here, but my wife has seen him at least twice over the years and has been quite pleased with all aspects of her care.

We are new in Cape Cod area and needed eye care. We found Puzio Eyecare in Harwich after some…read moreresearch. We are very pleased to report Puzio Harwich was astounding!!! Every one was terrific. A special mention for Melissa. We highly recommend Puzio eye care Harwich