I got a new phone through AT&T and could not get it to work. I took it into the AT&T store in…read morePlainwell. The manager there was so helpful and got my phone running. He was very patient with me as I am old and helped me navigate all the glitches that occurred. I also received two follow up texts from him to make sure I was doing OK with the new phone. Kudos to that manager!

From the owner: AT&T, serving over 81 million wireless customersread more

Very quick and easy to set up an appointment. Super quick (an hour) for an iPhone 11 screen repair…read more Cheap pricing. Staff was extremely helpful and knowledgeable.

Started with great prompt informative communication via email. Followed that up with friendly…read moreservice at the store front, at the quoted price, and even done with the repair early. I was also surprised by the selection of used equipment. We will go back for sure!

I received the worst customer service today and the store manager didn't take it seriously. He said…read morehe did appreciate the call but apologize or seemed concerned exactly which salesman it was.

After leaving the ATT store in Kalamazoo with no help from the workers there, I came to this…read morelocation. The manager Phil was so knowledgeable and helpful! he got me in and out and fixed my problem with my phone turn in within 3 minutes, the other store told me they couldn't do it at all. Michael was very helpful too. I appreciate their help, they're awesome!

Stopped by a few minutes ago and store is cleaned out, apparently gone out of business. No updates…read moreon their FB page since December 2024 either. It's too bad, because it was a great business while it lasted.

Never know when their store is open. Doesn't matter if store hours say they're open, the door is…read morealways locked. This week they posted a paper sign with limited hours available (assume because of staffing) but even during those hours; the store is closed. Trying to pick up a package Amazon delivered to the locker here and can't access it.

I would give this business and service zero stars if I could. I had a cracked iphone 6 screen. I…read morebrought it to the cellairis kiosk in Portage, Michigan. I didn't realize when the man had fixed my phone that the screen was not flush with the phone because the man who fixed it put my phone case right back on. When I had brought the phone back for him to fix it he said that there was no warranty and that he could not fix it. When I told him I would be contacting the better business bureau he then told me I could bring the phone in and that he would fix it. When I brought the phone in he told me that he could not fix it and that I would need a new screen. He then took my phone apart to show me and ruined the phone even more. My screen is not even sitting on my phone correctly and has completely ruined the functionality of the phone. I am asking to be re-funded my 100$ that he charged me to fix my phone so that I can bring the phone else where and have it fixed correctly. He refused to do so, I will be contacting the better business bureau and the attorney general hoping that they can help resolve this issue. I would not recommend this business to anyone, especially with a cracked screen because they will just ruin your phone even more.

Stopped in today and Dakota was awesome !!! She explained everything well and got my new iPhone…read more17pro set up quickly. Super helpful and answered all my questions. Best in store experience!!!!

came out after work to upgrade my phone and waited two hours for one customer to be helped before i…read morecould be seen. Placed my order and was ready to pick up and pay but not one but two days in a row they said their computers were down. commission store that cant even make sales is pretty disappointing. will never shop at this store despite alex being genuinely friendly.

I dont recomend you use this business for your cell phone accessory because some items might not fitread more