This place is great! No nonsense, professional, courteous, knowledgeable and fast! Alex was a…read morepleasure to deal with and got our iPad and an iPhone back in shape really quickly. He dealt with a busy waiting room with ease and never showed signs of stress. If he's not the owner, he sure put an owner's effort into his job.

Alex has been a life saver in a couple of situations during Covid shutdown. My son's Dell shut down…read morejust before AP's and Alex diagnosed it, brought in the spare part, worked extra hours to accomodate testing schedule. It was not an easy issue to fix but he did not quit on us and he was always available on his cell phone. He is my go-to person now. Btw, if they cannot repair it, you do not pay. No diagnostic fees!

Nick was so incredibly helpful, kind, and very informative. He helped my with the Verizon Locker…read morepickup, answered questions about setting up my new phone, and helped ke purchase other items I needed in store. give this guy a raise! he was absolutely wonderful.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Port Chester, NY. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

The sales person was very polite, respectful,well spoken & very Knowledgeable about the phones,…read moreservices. He had alot of programming knowledge & was very helpful in activating my New T-Mobile service on my unlocked iPhone 7Plus. Excellent Experience.

Outstanding! Key to my experience was the owner's honesty and skill. I was ready to consider a…read morelarge repair on my iPad, that would have included replacing the electric portal. Rather, he found a small problem that he fixed in a few minutes. It is a pleasure working with someone who has both knowledge and integrity. Highly recommend!

Great service! He put my phone protector on perfectly... quick, clean, and with care. Highly…read morerecommend!

These guys is quick and trustworthy. Jaq really good guy. Thanks for repairing me old laptop.read more

After Apple Store's self proclaimed "Genius" Bar folks lied to me about my iPhone being…read moreunrepairable and needed to be replaced, Mobile Rescue in Norwalk just fixed it for $125 saving my $800-900. Gabe was the gentleman at Mobile Rescue in Norwalk (on route 7 near Wilton boarder) who fixed it and did an outstanding job. He also fixed a camera lens for free. GREAT to have Mobile Rescue in the area, and SHAME on Apple Store for outright lying I know Apple wants to sell phones but not all of us have $1k spare change sitting around.

When I made my purchase, I asked if I could pay cash. The person who worked there told me no, they…read moredidn't accept cash. Once I had paid by credit card, he told me "acutally we do, but I just don't like to have to count it a the end of the day." No problem. Then he sold me a new case and camera protector for my new phone for a little oer $80. He installed the camera cover incorrectly, and consequently, it fell off the next day and was no longer functiional. The case for the camera also needed to be replaced because the buttons were so stiff that it took both hands to push them. I did not go back to the store for three weeks because i was out of town for the Christmas holiday, but when I did go bakc to explain, I was told that there was nothing they could do about the non-functional accessories because it was outside the two week window from the purchase date. Very poor customer service overall, although the person I was working with very apologetic and I know that he was just the messenger. The person who did initally help me heard the entire exchange, but did not come over to help or apologize but rather just sat at his table having a snack. I will certainly not purchase there again.

I arrived at the store and I was the only customer ready to buy a new phone., very strange…read moreenvironment, salesperson isn't wearing a mask, I look at him and then he puts on a mask. I tell him i would like a new phone,, a new customer walks in, he helps the other customer and leaves me hanging. This happened three times. I end up waiting to be serviced for 20 minutes. Then I was told, due to Covid, I would have to leave because I couldn't be in the store longer than 15 minutes. I left with no phone. Crazy, right......

The people from this store were great but I had an extremely bad experience with AT&T customer…read moreservice on the phone. This was honestly the worst customer service I have ever experienced. Every representative I spoke with was rude and unwilling to help. Even with the staff from this store. Several times, agents simply hung up on me instead of resolving the issue. No one clearly explained why my account was canceled, and they refused to assist me in getting my transfer PIN. Because of this, I lost all of my phone numbers that I've had for more than 15 years and also from my business. Now I have to print new business cards, signs, etc I have never experienced such disrespectful and unprofessional treatment from a company. I would not recommend this service to anyone. Absolutely horrible customer service.

Simple in store visit to update prepaid phone for a year required salesman to chat 4x with mgr…read morehidden away. First said yes can do, then no can do, then can only do blah blah ...when asked what happened to the original price he provided at the beginning of the convo he replies "I can only find out what is possible at the end of the process"....Amusing Kafkaesque experience and a complete waste of time.