I am submitting this complaint regarding my experience during the recent Pokémon release at your…read moreBest Buy store. My group and I camped outside overnight to purchase Pokémon products because these releases have very limited inventory. When employees came outside to distribute vouchers, employee June informed us that vouchers would first be handed out to everyone in line and then she would come back around so customers could purchase additional items if inventory remained. Based on that information, we chose booster bundles first because we were never informed that there were only five EX boxes available or that there was a limit of one item per SKU. There were no signs posted explaining any purchase limits, and no employee verbally communicated those restrictions before customers had to make their selections. Had we been given that information beforehand, we would have made different purchasing decisions. When I respectfully asked the supervisor, Chris, where the posted sign or written policy was that limited customers to one item per SKU, he repeatedly responded by saying, "It's the policy," but did not answer my question or identify where that policy had been communicated to customers. Instead, he was dismissive, ignored my concerns, and walked away while I was still speaking. As someone who has attended multiple Pokémon releases at different Best Buy locations, this has not been my experience. If a store chooses to impose a one-per-SKU limit, customers should be informed before making their selections, either through clearly posted signage or a verbal explanation. Asking customers to choose products without disclosing important purchasing restrictions creates confusion and prevents customers from making informed decisions. I have video documentation of my interaction with Chris showing me asking where the purchase-limit policy was posted and his dismissive response. I am willing to provide this video if requested. I respectfully ask that Best Buy review how this release was handled, ensure that purchasing limits are clearly communicated before vouchers are distributed, and address the unprofessional manner in which my concerns were handled. Customers who invest significant time by camping overnight deserve transparency, consistency, and respectful treatment.

Thank you omar for doing a wonderful job on getting us all the thing we need it. Wonderful customer…read moreservice.

Old style customer service. I didn't know such places still exist. Almost makes you want your TV to…read morebreak down.

Good, honest people. Saved me a bunch of time and money. TV replacements are never easy.read more

Cellular Explosion was the miracle I needed. I dropped my iPhone X in a lake managed to take it out…read moreafter like 45 seconds in the water l took somewhere else before this and they said there was nothing they could do to fix it. I thought my phone was a gonner for sure. Lucky Cellular Explosion managed to save it despite the water damage for a reasonable price. They were very professional and clean. Also not only was I able to have a working phone but also I managed to update my phone to an otter case and put on a new screen protector. They had everything I needed in one spot. 10/10 I would recommend and I will be coming only here from now on! They've earned my business for life!

True story.. had an iPhone 6s that had a cracked screen.. Verizon switched phones then Assurion…read morewouldn't cover replacement. Verizon covered cost of screen repair at lousy Assurion vendor and it started doing crazy stripes on the screen... took it to Apple and they ran diagnostics and said I needed a new phone because the processor was bad.. at that point was pretty sure the phone was going in the garbage can.. just as I was about to recycle it I see these guys.. they took a look and said the screen might be bad.. plugged in another good screen and told me there was nothing wrong with the processor aka Apple was way off... second guess Apple now which sucks but these dudes are the bomb and I'm so happy I ran into them when I did!!!!

Thank you Michael! For giving me the best deal on all my devices, like my iPhone pro max & two i…read morewatch's, iPad, internet service that includes to you in your friends what a amazing deal! And with trade-in credit and cash back. With all the T Moble app. Perks. Everyone was very kind fast service. I recommend T-Mobile to anyone for better service and deals. Viv

Associates who are not either trained to be cunning in only upgrading sales or has no training in…read morecustomer service on what's the best fit for the customer and not for the associates.

Called with urgent battery issue on my iphone and Steve the owner took a look right away and gave…read moreme fair, honest assessment for free and even suggested that I was probably better off going somewhere else as more than likely I needed a motherboard repair specialist. I asked him to open up the phone anyways to see what he could do and he was reluctant b/c he knew he might damage the glass and there was a good chance he couldn't do anything, but I implored him to and eventually he agreed, offering fair warning and disclaimers. He ended up being able to fix my problem without a single scratch for way cheaper than a other shops were able to. very nice person and true honest professional. definitely recommend, will be back next time I'm in area.

Great hospitable business went in because my phone wasn't charging and Steven took care of me right…read moreaway couldn't ask for anything more.

I spoke to someone on the phone about my steam cleaner. He gave me some good advice, very…read moreknowledgeable and nice. Although, he doesn't work on them anymore, it was nice that he talked to me about them.

My vacuum stopped working and I started to look for a vacuum repair shop and I found Mike's Vacuum…read moreShop. I was so pleasantly surprised to have my vacuum repair at a great price. The customer service was rather friendly and my vacuum was ready in a couple of days at a very reasonable rate. Thank you Mike!

The owner I believe is Rich He is a very patient man…read morebecause I was calling him almost every day because I was looking for a battery for our golf cart. After a week of looking Rich found us one and we picked it up today. Thank you Rich.

Amazing! Cannot recommend highly enough. Had 2 dead RV batteries and called up asking for help…read more Taylor had replacements in stock and at a great price. Went to pick them up a few days later and could not have been more pleased with the service. Never going anywhere else for my RV batteries!

The new owners are lying to customers and not being honest no proper communication. They lied to me…read moreand moved me to T-mobile saying my bill would be lower with them when it absolutely wasn't! When i told them to bring me back and they made it so difficult. Wouldn't recommend

scammers !! they will overcharge you for a phone & add extra things on your bill you didn't ask for…read more, they will also charge you to keep the same number when online it's shows different