Today 2/3/26 I went to the Spectrum store in Carrollton GA, 1319 S Park street. I had to replace my…read morephone due to a broken screen Zacharia B. was the agent that helped me. He was amazing he got me my new phone made sure the new phone was set up the same way the old one was. This guy was so great and helpful and so was the store go here for all your phone needs. They will give you 100% attention

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1319 S Park Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Carrollton Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

On 8/22 I was told to come in and talk to the manager of the store. when I got there I waited for…read morehim to come back from lunch which was fine. However, when he did come back, there was also a lady who came in with him who was also a manager. She approached me asking what I needed and I told her that I was told to come up there to talk to a manager about working there. They guy then spoke to me and said he was going to put his food in the back and he'd be right back. The lady came back out and told me that he wouldn't be able to see me today in a rude nonchalant way. Asked for my name and email. She seemed as if she had an attitude with me. She didn't apologize for the inconvenience. She wasn't welcoming AT ALL! Her name is Jordan.

They honestly don't know what they are doing when it comes down to WiFi it's literally a controlled…read morescam they will have you pay add a card to auto and still get your name and phone number wrong where you won't be able to have your account asses then they don't answer the phone when you call I had returned my WiFi before the free trial the WiFi actually sucked had it for two days turned it back in guess what I had to turn it to ups then a month later they take my money 212 dollars when I don't have the equipment and they tell me to call 1-800 I've been on the phone from 8-2:30 still haven't resolved nothing worse place ever now I know why they got 2 stars y'all be careful after they take your money you won't get it back this place need to be shut down since everything is 1-800 let the have the store

They were rude and stated they couldn't take a phone back because it was the seventh day. It was…read moreSaturday and the phone was bought the previous Sunday. hmmmm They also said the finance company was closed. They were not.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Carrollton store today.

I went to the Carrollton location specifically to buy a mobile hotspot. Management should probably…read moreteach them SOMETHING about customer service. One person even got up and walked into the back. After 15 minutes of walking around and looking at everything else, we left. There were three people wearing t mobile shirts when we came in. Not one so much as said welcome to t Mobile. Oh well. No service, no stars...

I'll tried their home Internet during the trial period. It did not work at my home. I am very…read moredisappointed because they charged me for a month of service even after only using during the trial period. They are impossible to get on phone hold time is unbelievable with customer service. When I did talk to someone in customer service they said it may be several months before they even give my money back when it is there mistake I do not trust them at all.