It's hard to find small businesses that grab your trust quickly and keep it. Zack and his team…read moreprovide quality services at reasonable prices while maintaining exceptional customer support. You guys knocked it out of the park on this one.

Best internet in Larkspur! Our internet is fast, reliable, and always works. Their service is top…read morenotch. They are thorough and provide their customers with an amazing customer service experience. We couldn't be more thrilled that we switched to Thrive from Century Link.

Friendly and professional service at a fair price. Happy to cut the cord with their help.read more

Jaun is a rare individual who knows homeantenna installation inside and out. We now pull in all…read morelocal stations from Longmont, in higher definition than what xfinity delivered and for free!

Aerux used to be great, but now the technical support is horrible. As others have noted, you…read moresubmit a service tech issue complaining of the system being down, and no one ever returns the call or emails back. The only way you will get to talk with someone is by retrying your call numerous times in hopes of talking to a tech. AND never let them say they will call you back with a resolution because they won't. My internet has been down all week, and I still haven't been able to get them to resolve it. If you are in Parker as we are...start shopping around. MAVERICK is now cheaper than Aerux and is fiber, so you will get screaming fast speeds.

Aerux owns AU Wireless in Golden, but still represents themselves as the original non-profit that…read moreestablished the network and sold to Aerux in 2022. They claim 2-hour response time for technical support, but aren't available on weekends to provide service. The call center they use to provide "support" was unable to contact the company.

I've been an Xfinity/Comcast customer for 20+ years, but I think that's over after my latest…read morebait-and-switch episode. I got a new xfinity gateway modem a few weeks ago because my Arris modem stopped connecting. I picked up the gateway at the Xfinity store and activated it. Shortly afterward (1/2 hour?) it started losing the connection every few minutes. I called Xfinity customer service and transferred thru to tech support, and after trying a few things remotely, they said it was definitely a hardware issue they would send a technician to check it, transferring me back to customer service to set up a time... I told them I would swap out the modem back at the Xfinity store but they said MULTIPLE times that I would NOT be charged for the tech visit. I asked this several times to verify. But, alas, I see on this month's bill that I was lied to, and I WAS charged and extra $100, despite being assured multiple times by Xfinity customer service that I would NOT BE. I asked them to look back in my account records and check the call notes that this was true. Their 'helpful' chat (which I finally got a human being onto, by typing 'human being' and getting out of their AI slop-loop of clickable questions) said they don't share that info between the CS and chat groups (?!). What abysmal service. I told them that I'd be cancelling my Xfinity soon and will be looking around to their local competitors for a better level of customer experience. And maybe a company whose left hand knows what its right hand is doing. BTW: They also added another $15 to my ongoing monthly bill for the 'privilege' of having their equipment on loan.

I signed up for Xfinity internet a couple years ago for 1 gig service at $70 a month, which felt…read morelike a fair price at the time. Somewhere along the way, with autopay on, my bill increased to $99 a month without enough transparency or value to justify it. If better pricing was available, existing customers should be offered that before they decide to leave. The bigger frustration has been trying to cancel service. There is no simple online cancellation option. It keeps directing you to call, and then every representative seems more focused on upselling than actually helping cancel the account. I've been transferred around and told someone else will help, only to repeat the same conversation again. Service reliability was also an issue. We experienced multiple outages in Denver. While they may offer small credits, the process to claim them feels like a maze and often is not worth the time for a few dollars. I already use Google Fiber at another property and have had a much smoother experience. Between rising prices, outages, and the cancellation hassle, this is likely the end of Xfinity for me in Denver.

Top notch job and Eric knows his stuff. If you need Starlink installed he is your guy!!!read more

Eric is super knowledgeable, does an excellent job with a reasonable price. He will set up a time…read moreto review the job, comes to the site with all the materials (mounts, wire, etc..) and shows you the options on where to install the antennae. Bam it's done same day no hassle. Honest, nice and great at his job. Easy 5 stars. I've had him do 2 jobs for me

I have called every month since February about my land line not working. I make appts and they no…read moreshow or they cancel the appointment on there end without even notifying me. When I call and ask to speak to a supervisor they claim there's no one available to take to me. This is bad business and not acceptable

Service stopped working and tech support went through all processes and it didn't work. Scheduled…read morea technician and they cancelled it. No one showed up. Said they will credit my account never happened. The worst service

Such a pleasure to work with Emma and Drew. The process from start to finish was a breeze. Quality…read moreoperation and I'm so proud to have them as my provider! Great company!

We recently moved into the area and needed wifi service for our home. We are very pleased with our…read morewifi installation on November 7th. The technician Drew, was knowledgeable, courteous, and efficient. He walked us through every step of the setup and ensured we understood our network, and nano beam. We had fantastic service from start to finish.

So for the last couple weeks now I've been testing my newly installed Ting Internet. All I can…read moresay is wow. Great work. From the first email about my install as a pre-order customer I've had the same person call me on the phone and email me. They were honest and accurate up front, through install, and on follow up to make sure things went great. Jose A. has been my POC for everything Ting to date. On my outdoor install they did a great job taking care of my lawn and even sticking around with me to test my irrigation to make sure nothing was damaged. On the inside install Leroy did an great job and was super professional. The supervisor even stopped by just to make sure things were going the way they should. I felt as if I actually mattered and wasn't a number like i'd be with comcast or century link. My speeds are just a 1GB up and Down all the time and I've not had a single glitch yet. This is how ISP's should operate. Super Happy.

I have had nothing but issues with Ting for over six months. I will have about a week and a half to…read moretwo weeks where my internet is fine. Then on a random day I'll have a lag spike and it will start showing I'm in Ghana. I live in frickin Colorado. I have to call and wait 45 minutes to an hour for someone if they answer at all. They then have to completely reset everything IP wise. I have to sit on hold with them for at least 30 minutes. This is getting ridiculous. (NO I DO NOT HAVE A VPN!)

It's time for me to revisit my one star review of Rise. Over the past year or so their service has…read moreimproved considerably. For about the past 10 years I have been buying 2 internet connections to my home - rise and viasat. The issue i had with both was reliability, so I basically had one to back up the other. I think about a year and half ago Rise did some major upgrades on their tower. Since then the reliability has been extremely good, and I generally get the bandwidth I pay for and sometimes a bit more. I work from home and i monitor my usage closely. As Rise continued to provide reliable service I found the viasat bill more and more difficult to stomach - their reliability was still low - and I rarely got what i paid for. So Rise's increased performance has allowed me to have Viasat disconnected and a second Rise line added to my home for backup purposes and I'm saving money. I'm not protected against their tower going down - but it has been a long time since that happened, and yes, I am knocking on wood. Additionally, I have a difficult install . The Installer has been great, gets things done, and doesn't mind thinking outside the box. So a pleasant update for Rise - They have made great strides, I sure hope they keep it up.

We called to cancel service in July and they still are billing us and taking money off our card. I…read moredint know how many times I have to call to cancel ti Start a new ticket for my service to be cancelle. I set back all the equipment.

I have been a customer of E Street for over 10 years. I have…read more13 of my customers' websites hosted at E Street. Excellent tech support. Very knowledgeable and very helpful. Very good pricing.

E Street has been my ISP for almost ten years and I have rarely been so pleased with a vendor as I…read morehave been with E Street. Every interaction with them has been a positive experience. Without exception. As a software engineer, I am both knowledgeable and picky about technology, and I have found their technical staff to be both responsive and highly competent. In all of our interactions, it is clear that they have taken the time to understand the issue and, where necessary, find creative solutions to the problem. I can't say enough good things about these guys. If you're in the market for an ISP or IT service provider, and want a shop that's more responsive than the telcos and other behemoths but sophisticated enough to deal with complex requirements, give them a shot.