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    Verizon

    3.1 (53 reviews)
    Open 10:00 am - 7:00 pm

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    Commission based!! They loveeee to see high sales after scamming people!

    I cannot scream it loud enough to stay clear of this store specifically and verizon retail stores in general!! We had THE WORST experience dealing with WALTER BELL at this location. My mother came in to get a new phone and she left with a "free" watch, ipad, iphone 15 & accessories. Upon paying almost $500 that day, leaving confused she realized there was a catch to it all. Walter Bell scammed her by fooling my mother who had no idea what was going on. She also stated she did not want the phone plans to change and Walter ensured her the bill would not go up by getting all these things. Little did she know he changed all the phone plans to a lower plan to keep the bill the same to make it all seem free. She came back the next day to return what she could. Walter Bell took off our insurance coverage which weve had in place for almost 10 years, which we then needed not even 2 months later and got bit in the a$$ by not having it. The store, managers and even Victra the company that runs this "verizon" store offered NO HELP. Theyre all schemers. Its been a week and still no call to follow up from management about all this. RUN THE OPPOSITE WAY!! WALTER BELL IS A SCAMMER AND SO IS VECTRA COMPANY IN GENRAL. They work off commission so they dont care about anything else then what goes into their pocket. Go the extra 30 minutes to a corporate Verizon store as they will do whats best for you & not their own pocket.

    Purchasing a new Iphone

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    7 years ago

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    3 days ago

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    8 months ago

    The staff is nice enough and everything. But they Need more employees. There was only One employee which means you have to wait FOREVER!!!

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    Help Desk

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    6 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    We went into the Verizon store in Fountain Hills looking to upgrade our phones and review our plans (the cost seemed excessive for our usage).

    Mentioned in 9 reviews

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    Sun Cellular

    Sun Cellular

    4.8(133 reviews)
    17.5 mi
    $
    26 years in business
    Certified professionals

    Integrity in business seems to be a foreign concept these days and we have become so conditioned to…read moreaccept this that when someone comes along and demonstrates good qualities it is weird but refreshing... the microphone on my phone has been acting up lately and I'll be honest, I'm lazy. I asked the guy to Replace it and get it done as soon as possible. Alex shows up to my house, on time??? After calling to let me know he will be there late on Friday night. He tells me the mic prob needs to be replaced but sometimes they just get clogged especially if you work construction like I do and a cleaning might be a much cheaper fix for me. Not once, not twice but 3 separate times Alex disassembled my phone and cleaned both microphones. To discover that the mics were fine, just very very dirty... so this dude came out late on a cold Friday night and spent an hour cleaning my phone for a very, very reasonable 50 $... when he could have easily said the mics needed repaired and jacked up The price on me, how would I have known... and then he left before I could think to Tip him.... I hope I don't need cell Phone repair anytime soon but if I do, I know who I'm calling... Thanks Alex...

    sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.

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