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    Verizon

    2.6 (5 reviews)
    Closed 11:00 am - 7:00 pm

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    1 year ago

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    4 years ago

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    6 years ago

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    4 years ago

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    Ask the Community - Verizon

    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    1.0(2 reviews)
    0.9 mi

    Well, Cricket is nothing but a corporate giant who can seemingly break the law anytime they want…read moreto. Not only did I go through hell here, but yet another one of their wayward Denver agents, BJ Mathews, illegally used his credentials to change my plan, when I never asked it to be changed. I was told "there was nothing I could do about it". They were wrong. Consumer Cellular treats people like people, and for way less. Better service, too, with people who actually speak the English language. Beware of this out of control franchise~fest.

    We went in to port a number. When the service agent was having issues, she called her manager for…read morehelp. Even though we had shown the agent our account, the manager refused to help and was extremely rude to her employee. When I explained to the manager that it was not the agents fault, she became really rude with me and told me to just go call customer service. I have been in this store before and have gotten bad service Everytime. Thinking it was just undertrained staff, I was willing to continue with understanding. However, after seeing the level of unprofessionalism and just blatant refusal and mistreatment of both the staff and customers, it is clear this manager does not consider customer as paying her salary but as annoyance. I really hope that the owners of the store care about their customers. Cricket has tried hard to overcome bad stereotypes and these type of people representing them just continues the bad image it has historical held.

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    Otter Shop - The corner of the case stretches over time. handling the case in normal uses, like removing it from your pocket, causes dismemberment.

    Otter Shop

    2.5(8 reviews)
    23.5 mi

    I have used Otterbox ever since the 1st model came available for iPhone. I recall one commercial…read morethat showed a large truck running over the iPhone in the case & the iPhone was unharmed. That's what sold me. My phone is my pacifier (unhealthy, I know) and carry it on me mostly all the time, I drop my phone often enough to know I NEED the Otterbox Defender on at all times. I have tried to use other cases and have had broken screens twice. I've just learned my lesson over the years that it is imperative I keep an otter box on at all times I had a horrible experience online with otter box. Made a dedicated trip to come to the store and my experience was wonderful. Thank you Otter Box for keeping it real and having a retail store. Customer 4 Life.

    If I could give a zero rating, I would. Have been coming to…read morethis store for several years. They have always had a hard time finding one of our accounts and we have given the info several times. We always get it worked out but never seems easy. Today, we went in to buy a new case and replace the screen protector. The employee asked our name. It was given. She couldn't find the name in the system. The employee continued looking under different names and asked several times for different spellings like maybe it was entered incorrectly. She was trying hard to find our name. The employee seemed to be getting upset about not finding it. We assured her we have bought several things and frequently replace screen protector. Employee continued to ask for spellings of our name and getting a bit upset. The other employee at the counter suggested we just start new and then asked if it was a new phone. It was. That maybe changed things. At that time , the first employee seemed to lose control a bit of her emotions, shaking and getting really upset. We had already moved on with the second employee to re-enter the name and info. Not sure why the first employee got so upset and then left to the back room. None of us " complained" or was mad just was giving the info the first employee was asking for. After purchase was made for the case and new screen protector another male employee , possible manager maybe , came out and started helping . There was a man at the register he was helping and that man asked how his day was. The male employee , right in front of us, stated that he had to leave lunch and talk to an employee in back and that some people just like to complain and do a lot of complaining about things. I turned to look at him, knowing full well he was talking about us and our experience. I am appalled at the utter rude behavior on his part. There was not one complaint from us.... we were justified in doing so but we NEVER ONCE complained or got mad. We gave the info to be re-entered into the system and went about our business and spent another 97.00. I cannot believe the treatment we received and why the first employee would say we complained or did anything wrong at all. We gave her names and spellings and she couldn't find it. Is it frustrating for us... yes. But never once a complaint or raised voices or anger. This employee clearly has the problem not us and I am so disappointed in how it was handled. I'd really like an explanation from the male employee or if the 2nd female employee ( who was helpful) that was at the counter and watched and heard all of this today could explain why this went this way. I cannot prove the male employee was talking about us but considering he mentioned" talking to one of his employees and coming out right after and then complaining about "people complaining" is VERY coincidental. I think it would have been much more beneficial for him to come ask us about the transaction. Would have been much more responsible and respectful. So sad yo not be able to support this local business or recommend them again.

    AT&T Store

    AT&T Store

    3.0(6 reviews)
    2.1 mi

    As a loyal AT&T customer for over 25 years, with my entire extended family even also using your…read moreservices, I'm incredibly disappointed by the experience my boyfriend and I had at your store last week. Your store is a joke. We visited at 5:15 PM, well before closing, specifically to purchase a new phone with no trade-in for him, as his work requires a reliable device. Despite repeatedly stating our clear intention, the two sales associates, one of whom appeared to be a manager, seemed unwilling to listen. They continuously focused on the condition of his current phone and the idea of a trade-in, completely disregarding our request, even after we clarified it multiple times. It was frustrating to feel so unheard. To add to our frustration, I overheard the manager tell her coworker in Spanish that they should avoid helping us because the setup would take longer than the remaining time before closing. "More than 35 minutes to set up". This felt unprofessional and implied a refusal of service, despite the store being empty and still open for business. This level of customer service and apparent disinterest in assisting a long-term customer is truly disheartening. Overlooked. I hope AT&T addresses the customer service and training at this location, as this experience has significantly impacted my view of your company. Did not feel like a valuable customer. forehead slap. ----last week's manager what a clown! What a Shirker!!!

    Terribly upseting when you go into a store with a minor problem and are immediately shut down with…read moreno suggestions or help how to fiix your problem. Even when that said problem would bring the company more money. Lazy employees who aren't willing to think and help. Rather shove the simple answer down your throat then go out of there way to please the customer and figure out a solution. Trying to switch billing of my families plan to me, upgrade and add iPads. The current account holder is out of country for 2 more months and isn't reachable. The other authorized user which customer service said would be okay for the authorization apparently isn't suffice at this att store. Makes me want to switch to Verizon. What a awful experience. Don't go to this location.

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    Verizon - mobilephones - Updated June 2026

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