Just activated a new plan here last week and both of the people working there were amazing and kind…read moreand friendly and very helpful was in and out in less than 45 minutes with a new phone

Gilly was amazing to work with at the 11th Ave location!! My fiancé and I literally came in for new…read morescreen protectors for our iPhones, and walked out with 2 new Apple Watch SE's. He was super fun, VERY respectful & was able to answer all of our questions. We have always had bad interactions with anyone we worked with at the store on 23rd Ave & will never go back, I'm very happy we gave another store a shot a few years ago, because they are the reason why we stayed, and why we love T-Mobile!

Horrible experience stay away salesperson would rather hear himself talk cant answer questions…read more Caught him lying two times. The manager has no clue what's going on stood there and heard the whole conversation and let his salesperson lie. Been a customer for 27 years Verizon just lost a long term customer

Aaron went so far above and beyond. I was there three house because of the amount of issues that…read morecame up and he stayed with it, kept positive, and kept pushing till he was able to help resolve the issues with my account. Ultimately I left with all of the issues resolved and everything working well! Thanks again, sorry if I spelled your name wrong

I had an iPad with a cracked screen. It was fast service at a fair price. $120 with tax. They had…read morethe glass in stock so it was a very fast turn around, a little over an hour from leaving the store until the call to come back to pick it up. It works fine. I'd use them again if needed.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

I got a notification on my Verizon app that I was eligible for an upgrade with trading in my old…read moredevice. Once I arrived, I was told that upgrading while trading in my device would be an additional $7 a month. When I asked the employee to read the terms again, she told me it would actually be an extra $25 a month to upgrade. Being as I was condescended and lied to with false advertising multiple times, I will be cancelling all my services with Verizon and transferring over to a much more reputable carrier.

This is the worst retail store to get a phone. This is only a retail store and not a true Verizon…read more I was in there to purchase a new phone with a $70 in store and got the same phone for $899. This place has hidden fees that they don't tell you up front. You People that are looking for a Verizon store go to the one by Target. I am not sure that the phone i traded in actually, got me $700 credit. I will be looking into this matter alot deeper. Again Beware.

Cancelled with T-Mobile last week and yesterday received the bill through the mail. Today got an…read moreemailed saying it went to debt collectors. I have not had any backed up payments and they right away sent it. Don't even give you a chance to pay! Been with them for 8 years and they do that!! I do Not think I'll ever go back to that company again!! Nothing wrong with the actual stores but just the company itself!

I went in a few weeks ago to switch plans and Gill went out of his way to help me and jumped…read morethrough hoops to help me. This employee went above and beyond for me!

Terrible!! Ordered online and locked in a price with an optional phone. I choose not to get the…read morephone, only needing internet, and was assured the price was the same and told to go into any store to pick up equipment. The Greeley sales man told be I had to hook up a phone or the price would be double the price. He refused to give me equipment unless I activated a phone line. I then called the main Xfinity number to verify the price and terms. I was told that this store was not honoring the terms and trying to upsell. The dishonesty was profound and the man literally became angry when I refused, told me to get service elsewhere, and stormed off leaving me standing at the desk. I went to a different store and was given the equipment without the drama. Don't give them your business. Don't take their word for anything. There are many official stores that aren't owned by greedy, lying, creeps.

I walked in because I started receiving upwards of 40 scam calls daily starting from 06:00hrs…read more Haven't had any complaints with our service up to this point, but I asked what they could do to help me get the calls to stop. The employee looked me dead in the eye and said, "We can't do anything. Well, unless you pay another $10 a month, then we can make it stop." So... You can do something, you just won't unless I have deeper pockets. Your customers are being harassed, but profits are more important. I don't know how my number got out to all the scammers, but it wouldn't surprise me if Xfinity sold it to them to force me to pay extra. Looking for another cell service provider now and will NEVER return to Xfinity! I'm going to tell everyone about this!