Great selection of Macs and related accessories; knowledgeable staff. Best bet on Kauai.read more

My iphone port charger wasnt working and ALENA helped me out big time! Done in 15 minutes. She was…read morehelpful and provided amazing customer service with Aloha

Walked in trynna switch carriers to at&t. Nick made everything easy and got me in and out one…read morespeed. He was very helpful with getting me set up with a fresh phone and plan while also making the guys that couldnt help me at Tmobile in kukui grove look like clown(by just doing his job humbly not intentionally) mahalo Nick for your help. He also held back on his mandatory lunch to make sure i was taken care of. GIVE THAT MAN A RAISE!!!

I want th e Kauai People to know we have no customer service from AT& T on the Island of Kauai,…read moreThey can not be reached on line at all. They do not answer the phones at all If you walk in for service, there are 3 employees from other islands. 1 Manager from Big Island all the employees quit. there lazy, rude, tell you stupid things they are un-educated they don't want to work so the just piss you off to get rid of you. they closed down the store on week-ends and when they feel like it. save yourself the trouble of going in there its a bad experience because their so rude.

Was met by a kind dude called kay, he pointed me to exactly what i wanted 10/10 service. Super cool…read morepeople!

Great experience at the Kapolei Tricked Out Accessories store. Zed was knowledgeable, professional,…read moreand easy to talk to. He didn't try to upsell me anything and gave me solid advice even though the store didn't have exactly what I needed. I'd definitely do business here again.

I want to make a special thank you to IVAN for taking all the time to hook me up with a complicated…read moreport for three phones for my kids. He made it cheaper than I imagined and I'll make sure to go in when he is working. Very gracious and accommodating!

My friend just had a horrible experience in this store. They botch installing a screen protector on…read moreher phone, and when she requested them to fix it, they wanted her to pay for a brand new protector. When she told them that it was the store's error that resulted in ruining the first one, they called the police on her. My friend did not want any further trouble, so she agreed to buy the screen protector that the store attendant ruined. TL,DR: They basically bullied my friend into buying a product they ruined themselves

Evan was amazing, He's very knowledgeable about the products…read morethat I asked him about. He is friendly, He's in the right business. I went there for a case for my phone. I ended up leaving with a few other idem's. I thought he was employee month. But found out he only worked there little over a month. Well I'm pretty sure he will be next mont. Thank you Evan for making my visit much easier.

Had my iPhone 13 battery replaced here, 1 month later my phone died and never turned back on. Would…read morenot recommend.

Excellent service. Quick & easy. Came in to fix my charging port & he did it right then & there.read more

Fast service, decent price and friendly staff. That's the story to success. As a follow up I had…read moreto go to the Pearl City location to get my screen saver changed. I dropped my phone‍

These guys are great. While I was visiting family in the islands, my relatives and I ran into a…read morenumber of mobile phone problems. HiFiX generously helped me solve them the same day each time in three short visits to the store. They were patient, professional, and correct in diagnosing and fixing problems with a number of USB cables and chargers, an iPhone battery, and the USB-C port on my Android phone. (I shouldn't tell you they refused to let me pay them for all their help.) I would use HiFiX again in a heartbeat. I've told my relatives they should use them for any phone problem. Don't bother looking elsewhere in Yelp. Give then a call.

My iPhone was having charging issues for 5 days, and I finally brought it here. Love that it's…read moreclose to work and home. Mason was friendly, informative, and quickly solved my charging issue. I will definitely return when I have another time phone issue.

Thanks for the help Giovanni much appreciated will be sure to come back if i get a virus againread more

Amazing service! Our iPad was fixed quickly by Gio who was kind, professional, and clearly very…read moreexperienced. The whole process was smooth and stress-free. I would definitely recommend this place and ask for Gio.

Hoku wireless is amazing Always smiling wonderful support for us…read more You can get new Hawaii phone with cheaper price if need you can get new number for any state With cheaper price Larry is best worker here so many tourist customers and loco customers coming here Tell to them best price and best smile

This place is the best. Came in with my kids and got the best plan ever. Affordable, the owner is…read moreso nice and knowledgeable and overall amazing experience. No more dreading a trip to the phone store. I'm not exaggerating when I say my phone bill went from 120 a month to 20. That can't possibly be the average persons experience because it's just too ridiculous but we are a few weeks in now with no issues and even a follow up text from an employee to help a issue that occurred during the switch over. Hope this store stays here forever. 10/10.

online hours are wrong, staff has no support and is not properly trained, no manager. No oversight…read morefrom Honolulu management to resolve issues.

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