I had great service when I went to the store. But after leaving, I noticed that I was overcharged…read more Called store and talked to associate. They were going to call me back but never did. Can a manager please message me back with a way to resolve the issue please.

I had scheduled an appointment to pick up an iphone that I ordered on the Verizon website. I signed…read morein at the prescribed time and received a message on my phone that the wait would be 7 minutes. I walked out an hour and 15 minutes later without my new phone and without having contact with any of the four employees. I was never greeted, spoken to, or acknowledged. Oh, and I did shave and shower, applied deodorant and dressed appropriately before the appointment. When I left, there were still 3 people ahead of me. The employees were more interested in upselling rather than taking care of all the customers in the store. I cancelled my order on line and ordered the same iphone from Apple and will just wait the 10 days for home delivery.

online hours are wrong, staff has no support and is not properly trained, no manager. No oversight…read morefrom Honolulu management to resolve issues.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 3-2600 Kaumualii Hwy. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Lihue Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment