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    Verizon

    2.4 (48 reviews)
    Special Hours 10:00 am - 8:00 pm
    Updated a few days ago

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    7 years ago

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    Verizon Customer Service

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    12 days ago

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    Verizon S.

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    7 months ago

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    Verizon S.

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    1 year ago

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    Verizon S.

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    1 year ago

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    3 years ago

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    1 year ago

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    5 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Horrible. Employees are rude. Made me switch to T-Mobile after being with Verizon for 22 years (started as centennial wireless).

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    10 years ago

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    7 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    4 years ago

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    10 years ago

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    18 years ago

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    12 years ago

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    7 years ago

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    14 years ago

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    9 years ago

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    11 years ago

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    18 years ago

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    12 years ago

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    10 years ago

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    10 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Verizon pays Diamond to sell their products, and anything you'd find in this location you'd also find at a corporate store.

    Mentioned in 3 reviews

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    People searched for Mobile Phones 528 times last month within 15 miles of this business.

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    Mountain Broadband

    Mountain Broadband

    (28 reviews)

    First, I want to make it clear that this review is for Mountain Broadband. The company has been…read moresold and now has a new name. Perhaps the new owners will make improvements. Second, I was holding off on writing this review until I found a new internet provider. I was holding off due to fear of retaliation after encountering juvenile behavior from the previous owner. Now that the company has been sold, I've decided to leave the review to let the new owner know what they are dealing with. The story is this. We have the highest tier of service available. It's pretty expensive for what we get. My husband and I both work from home however so internet is important. We were not getting speeds as advertised (checked using Speedtest.net on multiple devices). A tech came out and was able to get the correct speeds on his personal device. He said the company would monitor our speeds to try to determine the problem. Over the following year we heard nothing from the company. I called multiple times and left messages checking on the issue. No one ever called back. I also sent emails which were not replied to. Finally, about a year later, we got an email asking us to review the company. My husband reviewed them correctly. i.e. speeds weren't as advertised and customer service was lax. The owner then emailed us calling us "keyboard warriors". I sent screenshots of emails that had been unresponded to as evidence for our concern, but instead of addressing the issue, he told us that we could go to other providers. He did offer to have a tech come by, but as there are few providers up here, I halted contact out of concern of retaliation. Asking for a review is a double edged sword, especially if you ignore customer issues. If you are requesting reviews assuming that they all will all be positive, then you are making unrealistic assumptions. Calling your customers "keyboard warriors" and telling them to leave is not only juvenile and poor customer service, it's a poor customer retention technique. Companies like this function off of the knowledge that customers don't have many choices. We know that eventually we will have other choices with better value and better customer service, but for now this is where we are. Here's hoping the new owners do better.

    Mountain Broadband has plenty of issues with it being incredibly slow, we hardly ever have 10mbps…read morewhich is what we pay for. When it get's up to 8 I'm a happy camper. Friends in Germany have 50, 80, 100, no problem. Maybe the "free market" makes things/ services cost more & more for less & less. Still better than some other options we tried and Century Link is total shit for many neighbors on this hill

    NETEO High Speed Internet - relay site

    NETEO High Speed Internet

    (12 reviews)

    WARNING: Do not sign up with NETEO. Not only does the service not work in my area, I was told that…read moreI would receive 2 months free to "keep testing it out." I was then charged full price for this month, automatically. They also refuse to answer my phone calls, emails, and website contact form submissions to end service. Extremely shady business model, extremely poor customer service, and extremely poor internet service itself. I am having to contact my bank to stop payment to NETEO since they are ignoring me completely. It's hard to imagine that this is a legitimate business. Don't risk your money or your time with NETEO.

    I have been with NETEO practically from the beginning. Many years. Their service was top notch…read more Phones were always answered and the tech support people were the best. Their communication, if you sign-up, keeps you informed of the status of the complete system. That is top notch. A few folks that had been with the company for years left the company. I feel they helped get the business up and running and left it in good hands. Something has changed. The phones are no longer picked up from Tech Support, Billing, or Sales. It seems they might be short on people. If you leave a message as the system instructs, you do not hear back. You can keep calling back and no one answers once they are open. They have a service that is not within Colorado who eventually picks up the call and takes messages only. They have no information on any details of the company, just takes a message. I hope something changes in the very near future. It is not the staffs issue; they need better support. The staff is always professional and so nice. NETEO internet system itself is great. The issue is lack of communication. It was the best out there for internet service up in the foothills. The internet service itself is great and the price is very reasonable. The heart of any company is communication and that has been lacking for months now. I hope it can be corrected in the very near future.

    TDS - TDS tech shoved router on top of curtain to try to boost signal rather than reconnecting the internet to the living room.

    TDS

    (25 reviews)

    TDS will charge you for a full billing cycle even if you cancel service a few days in. They don't…read moreprorated. So I canceled my service with them today, March 4th due to a move and them not servicing my new area, and I had to pay for service through March 22nd. Be aware!​

    I canceled my TDS service the beginning of October 2025. We had TDS Internet service for about…read morefive years. The first four years were great, but the last year was plagued by service interruptions and issues. The issues were so bad and wide spread TDS assigned two people to help our neighborhood get the issues resolved. This was after I had replaced my router and my entire Google home network system. This was all done in vain to help prove to TDS the issue was on that side. After approximately a year they must have replaced some back end equipment and our Internet worked fine. However, the trust was gone and I switched to xfinity. Xfinity had just built out infrastructure in our neighborhood and TDS made the decision to switch easy. Breaking up with TDS is not easy, and after five months of trying, I am still not done with them. I canceled my service at the local office where I returned the TDS modem at the beginning of October 2025. This was not a pleasant interaction and ended with me having to pay for the entire month. They are unable to, or rather unwilling, to prorate their charges. What struck me odd was the office person telling me to keep watching my bills as TDS has issues sometimes with billing. I'm glad I watched my bills. In November, I paid for the Internet service to finish out with TDS. I should have been officially done at this point. When December came around I was sent a notice about owing $156.75. Thankfully I saw this before they ran the auto payment that had previously been set up. I was able to call and talk with a lovely lady who after twenty minutes was able to verify I had returned the modem and the charge was false. She removed the charge and I thought I was done with TDS. In January I started my Sunday morning off with an email from TDS stating I owed the equipment charge of $156.75. I made a note to call them when I had time the next week. This task fell to the side as life is busy. However on Thursday I noticed that TDS had actually auto drafted the $156.75 out of my account. At this point I made the time to call TDS. I worked my way through five different people, departments, levels. I explained the situation to each person, and everyone agreed TDS was fully in the wrong. The initial resolution they offered was to send me a check in mail. They said this would take anywhere from 90 to 150 days. Apparently at this point I was expected to give TDS free short term loans. The next person I talked to was able to get this check date down to 10 days, but required me to send pictures of my bank account proving the funds had been taken. After five years of auto draft working everytime they wanted proof I wasn't trying to scam them. The next best and 'final' offer was six days to return my money. After an hour and fifteen minutes of taking with people and being on hold, the final person I talked to was Jaron. Once again he agreed the whole situation was on TDS, but the best they could do was six days. At this point the sludge of being on hold and talking with so many people was working. I was not happy about the six day wait, but it is what it is. I wanted my money back and for them to fix this issue so it didn't happen to me or anyone else again. Jaron was nice and understanding, but I honestly have 0% faith he will be able to fix the issue. I wanted his contact info (phone, email, what ever) so I could talk with him in February, when I assumed this would happen again. However TDS does not allow them to give out contact info. Jaron assured me he was the only 'Jaron' in the call center and I could just ask for him. TDS stole $156.75 from me on January 27th 2026. I am righting this review ten days later on February 5th 2026. Since reporting my issue, TDS did send me a bill in the mail showing they owed me $156.75. I've also received at least one mail flier wanting me to sign up for TDS. I will never be a TDS customer again, and am actively letting my neighbors and community know of my issues with them. At this point I am basically an xfinity salesman. At this point my only option seems to be to use www.screamintothevoid.com.

    Verizon - mobilephones - Updated September 2026

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