After work, we went here to pay our Cell phone bills. This location is the NEAREST to where we…read morewere working that day. It is ONE of the FEW Corporate Stores of Cricket Communications. That recent visit was on Monday May 5th 2014. The time was about 16:18hrs ish. The transaction was a breeze since there were NO ONE aka other Patrons while we were there. This Cricket Communication establishment is located in the Florida Mall vicinity. Parking is accessible. Along the Main Road of Colorado Boulevard, hence easy to go in, and easy to go out. The Opening Hours of this Cricket store is as following : Mondays - Fridays : 10:00 AM - 7:00 PM Saturdays : 10:00 AM - 6:00 PM Cricket Communications Store # : 3317 1550 S Colorado Boulevard Unit 110 Denver, CO 80222-3700 Tel : (720) 374-8063 @95/2014

The gentlemen that helped me today was very helpful, knowledgeable, and polite. The reason for the…read morelow stars is due to the women who was stocking the product. She was not in a good mood and it showed. Her short comments with no smile at all was off putting at best. A smile goes a long ways.

I've used this shop for several years and have brought a number of friends here. The staff is…read morefriendly and extremely knowledgeable about both hardware and software issues. They're located at the very busy intersection of Colfax and Josephine (southwest corner), but there is a private parking lot with access from both streets. I have only seen them work on issues with smartphones, but they also provide services for tablets, gaming consoles, and many other electronic devices. They are expert at battery and screen replacements for both Android and iPhone devices. Turnaround is usually quite quick. Unlike many repair services these days where you often have to mail items far away or drop things off with an unknowledgeable clerk, at Phone Repair and More you can talk directly with the technicians to ensure there are no miscommunications and that you get the information you need. I've found their charges very reasonable also.

On Saturday, an employee of the business informed my wife and me that we would receive a refund of…read more$75 due to what the employee described as a "bad job" performed on the laptop. The employee also stated that we had been overcharged for the services provided. Despite these representations, no refund was issued. When we returned to the business to address this matter, we attempted to calmly explain the agreement that had been made over the phone and reiterated what the employee had told us regarding the refund and overcharge. The manager, identified as Lizzy, refused to honor the statements made by his employee, accused us of lying, and escalated the situation. During this interaction, the manager became verbally aggressive, raised his voice, and threw a laptop case in the direction of my wife and me. As a result of this hostile and unsafe behavior, we were forced to leave the premises. No resolution or refund was offered. Additionally, we received our laptop back in a damaged condition, and the original issues were not repaired, indicating that the device was returned broken and unresolved despite payment for services. We wasted over 555.00 dollars, and we got the worst costumer service we have ever experience! Lizzy is a horrible manager for his nonprofessional or accountability and threat he made to my wife. For a mistake that his employe made and Lizzy projected on my wife like it was her fault. Due to the lack of professionalism, failure to honor representations made by staff, unsafe conduct by management, and discriminatory treatment we experienced, we have initiated legal action and are seeking assistance through the Colorado Attorney General's Office.

I went into Verizon Evergreen to turn in an old phone. They weren't able to accept my phone but…read moreCameron the General Manager assisted in calling and setting up a turn in by mail. It was really nice to find a Verizon store that actually wanted to help. Five stars for Cameron & Verizon Evergreen for making me feel appreciated as a customer.

I know the Verizon store in Evergreen is usually swamped with customers and sometimes there are one…read moreor two sales people to help with the phones. I'd like to give a shout out for Zach S. He was very knowledgeable and helpful in upgrading my iPhone 10(a dinosaur for sure) to a 16, he was also able to upgrade my husband iPhone 16 as the flashlight didn't work on the phone. Zach worked with us for 3 hours, and was able work with another customer while waiting on our phones changing over. He even was helping a colleague with his customer's phone purchase. I'd say it's probably the time of day that the store can get busy. Definitely knew his stuff!

Stay away! This company lies and improperly reports to eBay they have shipped items when no such…read moreshipment was made. On Dec 8th 2014 I purchased a (Green) of Dre Beats Studio wired head phones from this company via eBay (they sell a ton via eBay). I bought them for my son for Christmas. They reported on Dec 9th my package was shipped after I ordered and paid Dec 8th, the same day. But after ten days my tracking information via USPS stated the package had arrived at AURORA, CO 80011 "Arrived at USPS Origin Facility" and never moved forward but this was not TRUE! I called and emailed this company several times and finally spoke to Walter in customer service who told me my package was lost??? And stated a new package would be shipped but they only had "black" left now using the same tracking ID! I confirmed with the USPS after opening a search request for my original package that this is impossible, if NetDirectSales actually had shipped my item they could never use the same tracking ID again. Two days after my call my shipment (now a "black" set of head phones, as they were out of green now???) remember I bought and paid for a green set of Studio head phones was shipped and it made it's way to Birmingham, AL from CO destination Southern CA????? On Dec 27th my package finally arrived after traversing the entirety of the US. I had made additional calls and reached Luis in customer support when I requested to immediately speak to a supervisor on Dec 23rd. Luis stated that his supervisor would be calling be back that day, of course they never called me back!!! They also never responded to my email as well via eBay. Upon arrival of my package, I noticed the word "Green" was manually marked out and the word "Black" was instead hand written on the shipping label which further solidifies the fact my shipment was never sent anywhere on Dec 9th. Again I was lied to! Additionally, after the sale (they had their money) NetDirectSales went on to their eBay listing and altered the original posting to restate the color option (green was removed) and the shipping details were altered. My package was stated to have been shipped "Priority Two Day", I received it Dec 27th at 11:30AM. Almost three weeks after I ordered and paid immediately for my item which I remind was changed after I paid for it. All this company needed to do is email or call me and let me know their green head hones had ran out and then ship me a pair of black head phones in time for Christmas on or about Dec 9th, instead they did nothing and my package never arrived in time after three WEEKS!!! Ludicrous customer service practices. I will never shop with them via eBay or any other means. This company offers extremely poor customer support, I wonder how they treat customer's who need to exchange/return an item!!??? Stay away there are much better companies to work with across the US, this one should be avoided at all costs!!!

My husband and I have done thousands of dollars worth of business with Netdirect and have been…read moreexceedingly happy. They offer the very best prices on printing, and with 2 political campaigns behind us, we have purchased numerous brochures, business cards, flyers, and fantastic campaign signs. Not only did they do the printing, but offered excellent guidance on how to get "the most bang for our buck". They installed outdoor security cameras for us, just yesterday. We couldn't be happier and would recommend Netdirect to anyone.

I had a great experience with them I saved so much money switching to them and the Wi-Fi works…read moregreat for us devices computers and TVs works great I recommend using them get away from Xfinity.

Sandeep was amazing. We kinda came in late on a Friday night and we sat down at a table and he…read moreanswered ALL and I mean ALL of our "old people" questions Lol (we really are t that old, late 40's-50s). He was so helpful. My husband and I were both needing to upgrade our phones and he explained everything about the options we had. It was easy to make a decision with his knowledge. We also bought a plethora of accessories and he brought options (if there were any) for each of us to choose from. That was true customer service. Sandeep in my opinion went above and beyond helping us. We spent a good amount of change at the T-Mobile store. He made us feel like we made good informed choices and we don't regret any of them 24 hours later. We are so happy with our new phones and all the fun stuff to go with them. I also need to get my mother's phone updated as well and I will be making sure we make an apt with Sandeep. Sandeep is a perfect example of what every customer service rep should be! A true model of excellence. he made sure we knew how to finish the set up of our phones once home. We got them set up with no problems. He needs a raise or some kind of acknowledgment for his superior job. Thank you for hiring good folks to work for you!

Jerry was fast, friendly and professional. He completely setup my 5G home internet router for me…read moreand tested in the store. He was not going to let me get in my own way. Joking aside, I was very impressed with his level of service.

Highly recommended for any sort of cell phone repair in the Broomfield or Westminster area. I've…read morehad batteries, screens and all kinds of repairs here over the years. They also have given me preventative solutions so my son's screen doesn't get broken so much. Definitely, take your phone here for repairs.

I had a broken screen on my Thunderbolt and hadn't put insurance on it (for shame!) so the…read moresalesperson at Verizon said I should bring it here to get it fixed. I called ahead and asked about it and the guy I spoke to said it would cost $135 for parts and labor and it would take 6 hours to fix. Price was fine because the Thunderbolt is discontinued. I brought my phone in only to find out that they'd have to special order the parts and that they wouldn't be available for a week. No one had mentioned this fact in the numerous phone calls I'd made to them. They also informed me that it was REALLY going to cost $165. I put a deposit on the piece and left. A week later the part came in. The girl who works in the store called and said the guy who would fix it would be in the next day and I could bring my phone to get it fixed. My husband dropped my phone off that night so they could start work on it early the next morning. They said they'd call when it was done. A couple hours before the close of the business day, we called to see if it was ready and they said "need a couple more hours". Called later and they said "right before closing or early the next morning". It WAS done before closing, but we only found this out because we went in to find out. They'd called and left the message saying it was ready ON THE CELL PHONE THEY WERE WORKING ON! This was 27 hours later, not the six like they'd said. We paid the rest and left. We were barely outside the store when I noticed that the kickstand on the back was all bent out of shape and didn't lay flat against the phone anymore. NOW the back of the phone is COMING OFF because they bent it all to hell. In retrospect, maybe I should have just paid for a new phone at Verizon and saved myself the trouble. Complete incompetence should be avoided at all costs, even if it means paying for a new phone. I could understand the delay if they were busy but we'd never seen anyone besides ourselves in the store any time we'd been in. No excuse for destroying my phone. The broken screen was better than what it is now. DON'T BRING YOUR BUSINESS HERE! RUN AWAY!